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James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

Decatur, TX

4.8
2,011 Reviews
James Wood Motors in Decatur - A Trusted Community Partner Since 1978 At James Wood Motors in Decatur, we're not just in the business of selling cars; we're deeply committed to serving our community and building lasting relationships with our customers. With a legacy that spans over four decades, our family-owned dealership has been a cornerstone of the North Texas automotive industry since 1978. Community Engagement: From the very beginning, community engagement has been at the heart of our business philosophy. We believe in giving back to the town that has supported us for so many years. That's why we're proud sponsors of numerous local events, fundraisers, and initiatives aimed at enriching the lives of our neighbors and strengthening the fabric of our community. Whether it's sponsoring a local sports team, participating in charity drives, Youth Fairs or hosting community events at our dealership, we're always looking for ways to make a positive impact. Exceptional Customer Service: Our commitment to excellence extends beyond our involvement in the community. We take pride in providing our customers with an unparalleled car-buying experience, characterized by transparency, integrity, and personalized service. Our knowledgeable team members are here to guide you through every step of the purchasing process, ensuring that you find the perfect vehicle to suit your needs and budget. And our dedication to customer satisfaction doesn't end when you drive off the lot; we're here to provide ongoing support and assistance for as long as you own your vehicle. Rave Reviews: But don't just take our word for it—our customers speak for themselves. We're honored to have received countless glowing reviews and testimonials from satisfied customers who have experienced the James Wood Motors in Decatur difference firsthand. Their feedback serves as a testament to our unwavering commitment to quality, reliability, and customer care. Looking Ahead: As we look to the future, we remain steadfast in our commitment to serving the Wise County community with the same passion and dedication that has defined us for over four decades. Whether you're in the market for a new or pre-owned vehicle, or simply seeking a dealership you can trust, we invite you to experience the James Wood Motors in Decatur difference for yourself. Thank you for choosing James Wood Motors in Decatur where community, integrity, and exceptional service come standard.
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2111 US-287

Decatur, TX

76234

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Showing 2,011 reviews

June 07, 2024

Timely,quality service. Always friendly and courteous service personnel are knowledgeable relative to your vehicle . More

by teeweeks
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Zach Rhine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for the kind words! We are delighted to hear that you had a positive experience at James Wood Chevrolet Buick GMC Decatur. Our team takes pride in providing timely, quality service while maintaining a friendly and knowledgeable approach. We appreciate your feedback and look forward to assisting you in the future. Drive safely! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

June 07, 2024

Found the truck on the internet and the salesman Reached out and made sure the truck was ready More

by chilcuttdirt
Sales Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Drew Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for sharing your positive experience with us, we appreciate it! Our team at James Wood Chevrolet Buick GMC Decatur is dedicated to providing excellent service. We're glad to hear that the salesman ensured the truck was ready for you. If you ever need anything else, feel free to reach out. See you next time! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

June 07, 2024

They've been on top of their service. We asked about the brake issues on our Blazer More

by PATR9H
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Employees Worked With
Lanny Loesch
Jun 10, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for sharing your positive experience with us. We're glad to hear that our team at James Wood Chevrolet Buick GMC Decatur was able to assist you with the brake issues on your Blazer. If you have any more questions or need further assistance, feel free to reach out to us directly. We appreciate your feedback! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

June 05, 2024

They gave me more money for my trade than any other dealership offered me and the staff was very nice and helpful. More

by Tdooley
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Employees Worked With
Clay Estes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffrey Bockemehl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karen Pattison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Starla Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Krystal Gipson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Russell Fox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Westerlund
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Misty Dyson
Jun 07, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for choosing James Wood Chevrolet Buick GMC Decatur! I appreciate your positive feedback about our staff being nice and helpful. I am thrilled to have provided you with exceptional service. I look forward to serving you again in the future and hope you share your experience with others. Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

June 05, 2024

Cathy Spurgeon was great to work with. I have been watching this dealer ship for trucks. More

by mutchler4
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cathy Spurgeon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for choosing James Wood Chevrolet Buick GMC Decatur for your truck needs! I'm thrilled to hear that Cathy provided you with excellent service. Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

June 05, 2024

Clay and Dane are always a pleasure to work with. Great experience with friendly management. They make make the whole process worth the drive. More

by brian@hecelectric.com
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Clay Estes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dane Shelton
Jun 07, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your kind words! Clay and Dane are valued members of our team at James Wood Chevrolet Buick GMC Decatur. I'm thrilled to hear that you had a great experience with our friendly management. I appreciate your business and look forward to serving you again in the future. Drive safely! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

June 05, 2024

Always friendly, always professional and willing to assist anyway possible to make each experience the best More

by soundsofgeo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Rhine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your kind words. At James Wood Chevrolet Buick GMC Decatur, I strive to provide a friendly and professional experience for our customers. I'm glad to hear that we can assist you. Don't hesitate to reach out if you need anything else in the future. Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

June 04, 2024

Ordered my first truck with Karen. She was extremely helpful and showed me every type of accessory from trucks on the lot. She kept me updated on everything from the ordering to when i More

by dalechegwidden
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Karen Pattison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for choosing James Wood Chevrolet Buick GMC Decatur for your truck purchase! I am thrilled to hear that Karen provided you with exceptional service and made your buying experience smooth and enjoyable. Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

June 04, 2024

Very nice people and they have great customer service and they explain everything to me to wear I could understand More

by BRYON.WICKER
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rocco Rotundo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Frazier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cathy Spurgeon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for the positive review! I am thrilled to hear that you had a great experience with our team at James Wood Chevrolet Buick GMC Decatur. We pride ourselves on excellent customer service and making sure our customers feel informed. I appreciate your kind words and look forward to assisting you in the future. Safe travels! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

June 04, 2024

Very pleasant people to deal with. Open to all our questions. And will refer our friends. More

by DGATES1959
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Starla Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for the positive feedback! I'm thrilled to hear that you found our team pleasant and helpful. I appreciate your referrals and look forward to assisting your friends. See you next time at James Wood Chevrolet Buick GMC Decatur! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

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