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James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

Decatur, TX

4.8
2,011 Reviews
James Wood Motors in Decatur - A Trusted Community Partner Since 1978 At James Wood Motors in Decatur, we're not just in the business of selling cars; we're deeply committed to serving our community and building lasting relationships with our customers. With a legacy that spans over four decades, our family-owned dealership has been a cornerstone of the North Texas automotive industry since 1978. Community Engagement: From the very beginning, community engagement has been at the heart of our business philosophy. We believe in giving back to the town that has supported us for so many years. That's why we're proud sponsors of numerous local events, fundraisers, and initiatives aimed at enriching the lives of our neighbors and strengthening the fabric of our community. Whether it's sponsoring a local sports team, participating in charity drives, Youth Fairs or hosting community events at our dealership, we're always looking for ways to make a positive impact. Exceptional Customer Service: Our commitment to excellence extends beyond our involvement in the community. We take pride in providing our customers with an unparalleled car-buying experience, characterized by transparency, integrity, and personalized service. Our knowledgeable team members are here to guide you through every step of the purchasing process, ensuring that you find the perfect vehicle to suit your needs and budget. And our dedication to customer satisfaction doesn't end when you drive off the lot; we're here to provide ongoing support and assistance for as long as you own your vehicle. Rave Reviews: But don't just take our word for it—our customers speak for themselves. We're honored to have received countless glowing reviews and testimonials from satisfied customers who have experienced the James Wood Motors in Decatur difference firsthand. Their feedback serves as a testament to our unwavering commitment to quality, reliability, and customer care. Looking Ahead: As we look to the future, we remain steadfast in our commitment to serving the Wise County community with the same passion and dedication that has defined us for over four decades. Whether you're in the market for a new or pre-owned vehicle, or simply seeking a dealership you can trust, we invite you to experience the James Wood Motors in Decatur difference for yourself. Thank you for choosing James Wood Motors in Decatur where community, integrity, and exceptional service come standard.
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2111 US-287

Decatur, TX

76234

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Showing 2,011 reviews

June 10, 2024

We really appreciate his work and his time with us. He take his time to communicated with us to make sure that we understood. He did fantastic job!!! More

by proudmimi03
Sales Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Bob Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for sharing your positive experience with us! I am delighted to hear that our team member took the time to communicate effectively and provide you with fantastic service. I look forward to welcoming you back to James Wood Chevrolet Buick GMC Decatur in the future! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

June 10, 2024

It's a great place to go and look at vehicles while getting a truck worked on More

by robrose31372
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Shawn Hooe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for the positive review, I'm glad to hear you had a great experience visiting James Wood Chevrolet Buick GMC Decatur while getting your truck serviced. I appreciate your feedback and hope to see you again soon! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

June 09, 2024

Best experience I have ever ever had. love my car I was treated the best. More

by chittumbarbara
Recommend Dealer
Yes
Employees Worked With
Mario
Jun 11, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for the glowing review! We are thrilled to hear that you had the best experience with us at James Wood Chevrolet Buick GMC Decatur and that you love your car. We are dedicated to providing top-notch service to all our customers. We look forward to welcoming you back next time! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

June 09, 2024

Landon was very good and met our needs. He was able to get us more for the trade in than other dealers. More

by Deana
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Employees Worked With
Landon East
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for the 5-star review, Deana! We are thrilled to hear that Landon provided you with excellent service and fulfilled your needs. Getting you more for your trade-in than other dealers is always our goal at James Wood Chevrolet Buick GMC Decatur. We appreciate your feedback and look forward to assisting you again in the future. Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

June 09, 2024

Always the best service , I appreciate James Wood and their employees. Thank you also for the concierge service with rides back to my home. More

by leslie.mayfield
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Tyler Mayfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Hooe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you, Leslie, for your kind words and 5-star review! We are thrilled to hear that you appreciated the service provided by James Wood Chevrolet Buick GMC Decatur and our employees. We are here to provide top-notch service and are glad you enjoyed our concierge service with rides back to your home. We look forward to welcoming you back in the future! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

June 09, 2024

great place to do business it was easy and fast landon was a blast to work with More

by tanner_dobbs
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Billy Balderas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Landon East
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Frazier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for the fantastic review! We're thrilled to hear you had a seamless and quick experience at James Wood Chevrolet Buick GMC Decatur. Landon will be delighted to know he made your car-buying journey enjoyable. We appreciate your support and look forward to seeing you again! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

June 09, 2024

Great pleasant experience. Made buying a vehicle easy and quick. Probably my quickest time purchasing a vehicle. More

by markhrnandz88
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Filline
Jun 11, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for sharing your positive experience with us, Mark! We are thrilled to hear that we made your vehicle purchase easy and quick. We strive to provide efficient and exceptional service to all our customers at James Wood Chevrolet Buick GMC Decatur. We look forward to welcoming you back in the future or having you share your experience with others. Thank you for choosing us! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

June 09, 2024

Very helpful and friendly. Able to answer any questions. Very detail oriented and a nice waiting area More

by robertnpebble
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Rhine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Krystal Gipson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for recognizing our team's helpful and friendly service! We take pride in providing a detailed and comfortable experience for our customers at James Wood Chevrolet Buick GMC Decatur. We appreciate your positive feedback and look forward to assisting you again in the future. Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

June 08, 2024

I have been using James Wood Motors for over 10 years. They have always been attentive to my vehicles and I can say I have never had a comclaint. More

by TCBRIEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Stanley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your continued loyalty to James Wood Chevrolet Buick GMC Decatur! We truly appreciate your trust in us over the past 10 years. We're thrilled to hear that you've always received attentive service and have never had a complaint. We look forward to serving you for many more years to come! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

June 07, 2024

We came looking for a Trailblazor and left with a more solid Buick. Drew was great explaining the difference. Good trade-in also. More

by coachsqualls56
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Drew Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Baier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for choosing James Wood Chevrolet Buick GMC Decatur! We're thrilled to hear you had a positive experience with Drew and found the perfect Buick. We appreciate your feedback and hope you enjoy your new vehicle. See you next time! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

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