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James Wood Motors, Inc - Buick Chevrolet GMC Hyundai
Decatur, TX
1,847 Reviews
James Wood Motors in Decatur - A Trusted Community Partner Since 1978
At James Wood Motors in Decatur, we're not just in the business of selling cars; we're deeply committed to serving our community and building lasting relationships with our customers. With a legacy that spans over four decades, our family-owned dealership has been a cornerstone of the North Texas automotive industry since 1978.
Community Engagement:
From the very beginning, community engagement has been at the heart of our business philosophy. We believe in giving back to the town that has supported us for so many years. That's why we're proud sponsors of numerous local events, fundraisers, and initiatives aimed at enriching the lives of our neighbors and strengthening the fabric of our community. Whether it's sponsoring a local sports team, participating in charity drives, Youth Fairs or hosting community events at our dealership, we're always looking for ways to make a positive impact.
Exceptional Customer Service:
Our commitment to excellence extends beyond our involvement in the community. We take pride in providing our customers with an unparalleled car-buying experience, characterized by transparency, integrity, and personalized service. Our knowledgeable team members are here to guide you through every step of the purchasing process, ensuring that you find the perfect vehicle to suit your needs and budget. And our dedication to customer satisfaction doesn't end when you drive off the lot; we're here to provide ongoing support and assistance for as long as you own your vehicle.
Rave Reviews:
But don't just take our word for it—our customers speak for themselves. We're honored to have received countless glowing reviews and testimonials from satisfied customers who have experienced the James Wood Motors in Decatur difference firsthand. Their feedback serves as a testament to our unwavering commitment to quality, reliability, and customer care.
Looking Ahead:
As we look to the future, we remain steadfast in our commitment to serving the Wise County community with the same passion and dedication that has defined us for over four decades. Whether you're in the market for a new or pre-owned vehicle, or simply seeking a dealership you can trust, we invite you to experience the James Wood Motors in Decatur difference for yourself.
Thank you for choosing James Wood Motors in Decatur where community, integrity, and exceptional service come standard.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 1,847 reviews
July 23, 2024
I have known the Wood family since 1942 when my father purchased a team of work horses from Frank Wood, James Woods father at first Monday, Decatur Tx. I was 7. Years old. I am a retired business man and purchased a team of work horses from Frank Wood, James Woods father at first Monday, Decatur Tx. I was 7. Years old. I am a retired business man and know the value of working with honest, professional people and appreciate their year and year out honesty and customer satisfaction. More
by gilcojoe
Verified CustomerEmployees Worked With
July 23, 2024
Great Service! !! Bryan Stanley is EXCELLENT with the customer and vehicle. I appreciate the kindness and attention I receive from Bryan Stanley. David Stokes is !! Bryan Stanley is EXCELLENT with the customer and vehicle. I appreciate the kindness and attention I receive from Bryan Stanley. David Stokes is EXCELLENT with getting the vehicle serviced. More
by raquel_inez
July 23, 2024
He was excellent to work with. Knowledgable, quick, attentive, and fair. The whole process was made easy and hassle free. Knowledgable, quick, attentive, and fair. The whole process was made easy and hassle free. More
by nicklr32
Employees Worked With
July 23, 2024
Had a fantastic experience with Drew Ward from the first time I met him to closing the deal on my new Corvette Convertible. I went in to check out a Corvette Coupe and see if the numbers would work. That on time I met him to closing the deal on my new Corvette Convertible. I went in to check out a Corvette Coupe and see if the numbers would work. That one had sold, but I was shown a Corvette Convertible. Left the dealership, went back the following day and purchased that convertible. Superb experience from start to finish, no judgement, no games or gimmicks. Straight forward purchase! Thank you! More
by CUPRA
Employees Worked With
July 23, 2024
Good service. I would go back again. Friendly people that make you feel very welcome. I would go back again. Friendly people that make you feel very welcome. More
by migueldavidhernandez.8483
Employees Worked With
July 23, 2024
Updating my previous review from 1 star to 4. The general manager reached out to me and really tried to help make the previous negative situation better. I ended up with a newer vehicle. It is ve The general manager reached out to me and really tried to help make the previous negative situation better. I ended up with a newer vehicle. It is very nice to have a general manager who will take customers seriously and also try to manage the relationship side. Some of the management here needs to pay attention and take note of this (reason for the 4 stars and not 5). Both sales reps (Todd and Landon) were very good and helpful. Finance guy is probably the most laid back, no pressure, finance person I have dealt with out of the dozen or so i have met. I will be coming back and very glad this turned positive. More
by cwillmott
July 22, 2024
Every new vehicle I have bought since 2003 has been from James Wood. Rocco has been an absolute delight to work with. James Wood. Rocco has been an absolute delight to work with. More
by ldholt1
Employees Worked With
July 22, 2024
James Wood Service is ALWAYS Professional and Courteous. They’re quick and efficient in servicing my GMC Truck. Zack is knowledgeable and helpful in providing recommendations for items that need done. All i They’re quick and efficient in servicing my GMC Truck. Zack is knowledgeable and helpful in providing recommendations for items that need done. All in All an Excellent place to take a vehicle!! More
by ronyhooper
Employees Worked With
July 21, 2024
The service was great , got in and out on schedule I’m very please with the service very please with the service More
by C.STARCLEANING
Employees Worked With
July 21, 2024
Friendly staff. Reliable service. Got my vehicle back in the promised time frame. Even washed it Reliable service. Got my vehicle back in the promised time frame. Even washed it More
by garneym
