Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
James Wood Motors, Inc - Buick Chevrolet GMC Hyundai
Decatur, TX
1,844 Reviews
James Wood Motors in Decatur - A Trusted Community Partner Since 1978
At James Wood Motors in Decatur, we're not just in the business of selling cars; we're deeply committed to serving our community and building lasting relationships with our customers. With a legacy that spans over four decades, our family-owned dealership has been a cornerstone of the North Texas automotive industry since 1978.
Community Engagement:
From the very beginning, community engagement has been at the heart of our business philosophy. We believe in giving back to the town that has supported us for so many years. That's why we're proud sponsors of numerous local events, fundraisers, and initiatives aimed at enriching the lives of our neighbors and strengthening the fabric of our community. Whether it's sponsoring a local sports team, participating in charity drives, Youth Fairs or hosting community events at our dealership, we're always looking for ways to make a positive impact.
Exceptional Customer Service:
Our commitment to excellence extends beyond our involvement in the community. We take pride in providing our customers with an unparalleled car-buying experience, characterized by transparency, integrity, and personalized service. Our knowledgeable team members are here to guide you through every step of the purchasing process, ensuring that you find the perfect vehicle to suit your needs and budget. And our dedication to customer satisfaction doesn't end when you drive off the lot; we're here to provide ongoing support and assistance for as long as you own your vehicle.
Rave Reviews:
But don't just take our word for it—our customers speak for themselves. We're honored to have received countless glowing reviews and testimonials from satisfied customers who have experienced the James Wood Motors in Decatur difference firsthand. Their feedback serves as a testament to our unwavering commitment to quality, reliability, and customer care.
Looking Ahead:
As we look to the future, we remain steadfast in our commitment to serving the Wise County community with the same passion and dedication that has defined us for over four decades. Whether you're in the market for a new or pre-owned vehicle, or simply seeking a dealership you can trust, we invite you to experience the James Wood Motors in Decatur difference for yourself.
Thank you for choosing James Wood Motors in Decatur where community, integrity, and exceptional service come standard.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,844 reviews
September 25, 2024
Give Mario a raise! !! I told him what I wanted and he made it happen. There was a minor issue on the truck after I left and he had it taken care of immediately. We will !! I told him what I wanted and he made it happen. There was a minor issue on the truck after I left and he had it taken care of immediately. We will be back in the future. More
by jbalderas2
Verified Customer
September 25, 2024
Cathy was amazing. She was able to help me quickly but I also felt that personal touch. She’s awesome!! She was able to help me quickly but I also felt that personal touch. She’s awesome!! More
by richard_urban12
Employees Worked With
Other Employees :
Finance woman. Can’t remember her name. 5 stars though!!
September 25, 2024
Awesome as always. Chevy Silverado advisor Zach is extremely knowledgeable and very professional. Russell in the parts department is extremely knowledgeable as well. Al Chevy Silverado advisor Zach is extremely knowledgeable and very professional. Russell in the parts department is extremely knowledgeable as well. All the folks at James Wood Chevrolet are very nice. More
by martyvaldez1959
September 24, 2024
Upfront, straight forward, helpful and honest. Derek found the vehicle we were looking for at another dealership and has it in a couple days. Derek found the vehicle we were looking for at another dealership and has it in a couple days. More
by Ben Scott
Employees Worked With
September 24, 2024
Billy was amazing as always! Great communication, efficient process. We have purchased several vehicles from James Wood and Billy is always our go to! Great communication, efficient process. We have purchased several vehicles from James Wood and Billy is always our go to! More
by shoodjh
Employees Worked With
September 23, 2024
Great service done in a timely manner. The employees at James Wood are very nice. The employees at James Wood are very nice. More
by alisasarnold
Employees Worked With
September 23, 2024
Easy to schedule, follow up was good and repairs went very smoothly and quickly. Thanks very smoothly and quickly. Thanks More
by reopritchard
Employees Worked With
September 23, 2024
Drew at James Wood Chevrolet, Buick, GMC made the car-buying process super easy and stress-free. He was friendly, knew his stuff, and took the time to help me find exactly what I wanted without any p car-buying process super easy and stress-free. He was friendly, knew his stuff, and took the time to help me find exactly what I wanted without any pressure. I really appreciated how laid-back and patient he was while answering all my questions. The whole experience felt smooth and comfortable thanks to Drew's help. I'd definitely recommend him and James Wood to anyone looking for a new car! More
by stewart1221
Employees Worked With
