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James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

Decatur, TX

4.8
2,140 Reviews
James Wood Motors in Decatur - A Trusted Community Partner Since 1978 At James Wood Motors in Decatur, we're not just in the business of selling cars; we're deeply committed to serving our community and building lasting relationships with our customers. With a legacy that spans over four decades, our family-owned dealership has been a cornerstone of the North Texas automotive industry since 1978. Community Engagement: From the very beginning, community engagement has been at the heart of our business philosophy. We believe in giving back to the town that has supported us for so many years. That's why we're proud sponsors of numerous local events, fundraisers, and initiatives aimed at enriching the lives of our neighbors and strengthening the fabric of our community. Whether it's sponsoring a local sports team, participating in charity drives, Youth Fairs or hosting community events at our dealership, we're always looking for ways to make a positive impact. Exceptional Customer Service: Our commitment to excellence extends beyond our involvement in the community. We take pride in providing our customers with an unparalleled car-buying experience, characterized by transparency, integrity, and personalized service. Our knowledgeable team members are here to guide you through every step of the purchasing process, ensuring that you find the perfect vehicle to suit your needs and budget. And our dedication to customer satisfaction doesn't end when you drive off the lot; we're here to provide ongoing support and assistance for as long as you own your vehicle. Rave Reviews: But don't just take our word for it—our customers speak for themselves. We're honored to have received countless glowing reviews and testimonials from satisfied customers who have experienced the James Wood Motors in Decatur difference firsthand. Their feedback serves as a testament to our unwavering commitment to quality, reliability, and customer care. Looking Ahead: As we look to the future, we remain steadfast in our commitment to serving the Wise County community with the same passion and dedication that has defined us for over four decades. Whether you're in the market for a new or pre-owned vehicle, or simply seeking a dealership you can trust, we invite you to experience the James Wood Motors in Decatur difference for yourself. Thank you for choosing James Wood Motors in Decatur where community, integrity, and exceptional service come standard.
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2111 US-287

Decatur, TX

76234

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Showing 2,140 reviews

December 21, 2024

They went above and beyond to find a car in my price range and helping me with financing. I couldn’t be happier if it was new! I’m so pleased. I put my trust in Steve and James Wood and they didn’t let More

by kim.d.cova
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Frazier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you so much for your wonderful review! We are thrilled to hear that Steve and the team at James Wood Chevrolet Buick GMC Decatur were able to help you find the perfect car in your price range and assist with financing. Your satisfaction means the world to us, and we're grateful for your trust. We look forward to serving you again in the future! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

December 21, 2024

It is sad that the days of service has decreased to doing the minimum to get by. American car companies use to return your car cleaned inside and out with all fluid items filled including gas. Some foreign v More

by BILL113068
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Krystal Gipson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for sharing your thoughts with us. We appreciate your feedback regarding the service experience at James Wood Chevrolet Buick GMC Decatur. We understand that high-quality service is important, and we aim to meet our customers' expectations. Please feel free to reach out to us if you would like to discuss your experience further. Your input helps us improve and better serve our customers in the future. Paul Johnson - Service Manger - 940-627-7664 - pjohnson@jameswood.com

December 21, 2024

It is a good dealership. However, like all dealerships today, they have a short supply of SUVs. I did find one I like and I am pleased with it. More

by mamabradshaw
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rocco Rotundo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your feedback! We're glad to hear you found an SUV you like at James Wood Chevrolet Buick GMC Decatur. We appreciate your understanding regarding the current supply issues and are committed to serving our customers to the best of our ability. We hope to see you again in the future! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

December 21, 2024

The best service center and staff! They always take care of me efficiently & with professionalism. I appreciate Shawn & everyone there. More

by DLEATHERMAN614
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Hooe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you so much for your wonderful review! We truly appreciate your kind words about James Wood Chevrolet Buick GMC Decatur and our service team. Shawn and the rest of our staff are dedicated to providing efficient and professional service, and we're glad to hear you feel well taken care of. We look forward to seeing you again soon! Paul Johnson - Service Manger - 940-627-7664 - pjohnson@jameswood.com

December 21, 2024

James Wood is one of the few dealers left that still provides that “small town” dealership vibe. No games, NO DEALER ADDS!, just straight forward pricing and trade values. BTW, Clay is the man! More

by BigRed1500
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Clay Estes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Stanley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your kind words! We truly appreciate your recognition of the “small town” dealership vibe at James Wood Chevrolet Buick GMC Decatur. We're committed to providing straightforward pricing and a welcoming environment. We're glad to hear that Clay made a positive impression during your visit. We look forward to seeing you again soon! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

December 21, 2024

Billy Balderas helped facilitate my vehicle purchase. He worked diligently to solve any issues, get me the information I needed and was available during the entire process. At no point did I feel pre More

by info@everydayenglish365.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Billy Balderas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your kind words! We're thrilled to hear that Billy Balderas provided you with a seamless vehicle purchasing experience at James Wood Chevrolet Buick GMC Decatur. It's great to know you felt in control and that there was no pressure during the process. We appreciate your feedback and hope to see you again for any future needs! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

December 20, 2024

They did a wonderful job where they worked but left a 3x2,5 inch hole not repaired in the from bumper..... More

by Robert Marlett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Westerlund
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 24, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your feedback, Robert. We appreciate your recognition of the job done; however, we understand your concern regarding the hole in the front bumper. Please reach out to me at James Wood Chevrolet Buick GMC Decatur so I can address this issue and ensure your satisfaction. We value your input and look forward to resolving this for you. Paul Johnson - Service Manger - 940-627-7664 - pjohnson@jameswood.com

December 18, 2024

Bryan communicated well and had my vehicle ready quickly. The service department makes car care easy!! More

by tmirelesgraham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Stanley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 21, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your kind words! We're thrilled to hear that Bryan provided excellent communication and had your vehicle ready quickly. At James Wood Chevrolet Buick GMC Decatur, we strive to make car care easy for all our customers. We look forward to seeing you again for your next service! Paul Johnson - Service Manger - 940-627-7664 - pjohnson@jameswood.com

December 17, 2024

we have dealt with James Wood and Jason Culpepper for years and have always recieved excellent service! More

by sdrosenbaum92
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Culpepper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 17, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you so much for your kind words! I am thrilled to hear that you have consistently received excellent service from Jason and the team at James Wood Chevrolet Buick GMC Decatur over the years. Your loyalty means a lot to me! I look forward to serving you again in the future. Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

December 17, 2024

Everybody was super helpful and answered every single question we had helped us through out the process More

by serranojulissa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Filline
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you so much for your wonderful review! We at James Wood Chevrolet Buick GMC Decatur are thrilled to hear that our team was super helpful and answered all your questions throughout the process. Your satisfaction means a lot to us. I look forward to assisting you again in the future! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

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