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James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

Decatur, TX

4.8
1,844 Reviews
James Wood Motors in Decatur - A Trusted Community Partner Since 1978 At James Wood Motors in Decatur, we're not just in the business of selling cars; we're deeply committed to serving our community and building lasting relationships with our customers. With a legacy that spans over four decades, our family-owned dealership has been a cornerstone of the North Texas automotive industry since 1978. Community Engagement: From the very beginning, community engagement has been at the heart of our business philosophy. We believe in giving back to the town that has supported us for so many years. That's why we're proud sponsors of numerous local events, fundraisers, and initiatives aimed at enriching the lives of our neighbors and strengthening the fabric of our community. Whether it's sponsoring a local sports team, participating in charity drives, Youth Fairs or hosting community events at our dealership, we're always looking for ways to make a positive impact. Exceptional Customer Service: Our commitment to excellence extends beyond our involvement in the community. We take pride in providing our customers with an unparalleled car-buying experience, characterized by transparency, integrity, and personalized service. Our knowledgeable team members are here to guide you through every step of the purchasing process, ensuring that you find the perfect vehicle to suit your needs and budget. And our dedication to customer satisfaction doesn't end when you drive off the lot; we're here to provide ongoing support and assistance for as long as you own your vehicle. Rave Reviews: But don't just take our word for it—our customers speak for themselves. We're honored to have received countless glowing reviews and testimonials from satisfied customers who have experienced the James Wood Motors in Decatur difference firsthand. Their feedback serves as a testament to our unwavering commitment to quality, reliability, and customer care. Looking Ahead: As we look to the future, we remain steadfast in our commitment to serving the Wise County community with the same passion and dedication that has defined us for over four decades. Whether you're in the market for a new or pre-owned vehicle, or simply seeking a dealership you can trust, we invite you to experience the James Wood Motors in Decatur difference for yourself. Thank you for choosing James Wood Motors in Decatur where community, integrity, and exceptional service come standard.
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2111 US-287

Decatur, TX

76234

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Showing 1,844 reviews

September 30, 2024

They were very patient and honest in answering our hundreds of questions. They were very knowledgeable about their products and helpful in locating what we wanted. More

by mootm1
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Brad Bunch, and Trey Moss
Oct 02, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful feedback! I'm thrilled to hear that our team was patient and honest while addressing all your questions. At James Wood Chevrolet Buick GMC Decatur, we pride ourselves on our product knowledge and dedication to helping our customers find exactly what they need. I hope to see you again soon! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

September 30, 2024

Excellent buying experience. Would recommend. Andrew Belden was excellent with sales. He is not listed below. More

by vnce5
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Other Employees : Andrew Belden - 5 star rating
Oct 02, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your fantastic review! I am thrilled to hear that you had an excellent buying experience at James Wood Chevrolet Buick GMC Decatur. It's great to know that Andrew provided exceptional service during your visit. I appreciate your recommendation and hope to see you again soon! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

September 30, 2024

Cathy was our sales rep and she did a fantastic job! This was the second vehicle I purchased from her and plan to purchase others going forward. I highly recommend her and James Wood! More

by scottf5
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cathy Spurgeon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Asa Johnson Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you, Scott! I truly appreciate your continued trust in James Wood Chevrolet Buick GMC Decatur and I am thrilled to hear about your fantastic experience with Cathy. Your recommendation means a lot to me! I look forward to assisting you with your future vehicle purchases. Safe travels in your new ride! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

September 29, 2024

Great service. I have used James Wood Decatur for 20+ years and value their service department above all others. More

by JCMANSIR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Rhine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Stanley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you so much for your kind words! I greatly appreciate your loyalty to James Wood Chevrolet Buick GMC Decatur over the past 20+ years. It's wonderful to hear that you value our service department so highly. I look forward to continuing to provide you with excellent service in the future! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

September 29, 2024

I love everything about this dealership. From the purchase of my 2021 Tahoe to regular service appointments, James Wood is fantastic! My son was there today from Argyle/Flower Mound buying More

by KATHYNOBLES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Krystal Gipson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you so much for your wonderful review! I truly appreciate your kind words about James Wood Chevrolet Buick GMC Decatur and I am thrilled to hear about your positive experience with your 2021 Tahoe. It's fantastic to know that your son chose us for his new truck as well! I look forward to serving you both in the future and hope to see you for your next service appointment or vehicle purchase. Thank you for being a part of our community! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

September 29, 2024

I've bought 4 vehicles from Rocco now and followed him to James Wood. Same experience everytime, quick and easy. Send my friends and family to him too. More

by dawglb76
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rocco Rotundo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your kind words! I truly appreciate your loyalty and I am thrilled to hear that Rocco has provided you with a consistent and enjoyable experience at James Wood Chevrolet Buick GMC Decatur. It's wonderful to know that you feel confident sending your friends and family our way. I look forward to assisting you with your future vehicle needs! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

September 28, 2024

They are friendly and easy to work with and answer all questions. The sales staff is very knowledgeable about the vehicles that they are selling. I would highly recommend James Wood. More

by odom_gaodom
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cathy Spurgeon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Stanley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your kind words! We're thrilled to hear that you found our team at James Wood Chevrolet Buick GMC Decatur friendly and knowledgeable. Your recommendation means a lot to us. We look forward to helping you again in the future! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

September 28, 2024

Great customer service, they were very friendly and knowledgeable. I would definitely recommend purchasing a car from them. More

by ttonilittle
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lanny
Sep 30, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! We appreciate your kind words about the friendly and knowledgeable service you experienced at James Wood Chevrolet Buick GMC Decatur. Your recommendation means a lot to us. We look forward to helping you again in the future! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

September 28, 2024

Andrew was awesome hunting long hours for the perfect truck for me. And once we found it the negotiation was easy and non confrontational. More

by Dadisrad
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Baier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for sharing your wonderful experience at James Wood Chevrolet Buick GMC Decatur! We’re thrilled to hear that Andrew made your truck search enjoyable and that the negotiation process was smooth. We look forward to assisting you again and hope you’re loving your new truck! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

September 28, 2024

James Wood Collision Center repaired my vehicle above satisfactory expectations. Jenn Westerlund super nice and kept me informed every step of the way. Madesta Browne made the billing a breeze and helpfu More

by copperheadrow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Westerlund
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Madesta Browne
Sep 30, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful feedback! We're thrilled to hear that James Wood Collision Center exceeded your expectations with the repairs and that Jenn and Madesta provided exceptional service. We appreciate you taking the time to recognize their efforts. We look forward to assisting you again in the future! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

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