Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
James Wood Motors, Inc - Buick Chevrolet GMC Hyundai
Decatur, TX
2,350 Reviews
James Wood Motors in Decatur - A Trusted Community Partner Since 1978
At James Wood Motors in Decatur, we're not just in the business of selling cars; we're deeply committed to serving our community and building lasting relationships with our customers. With a legacy that spans over four decades, our family-owned dealership has been a cornerstone of the North Texas automotive industry since 1978.
Community Engagement:
From the very beginning, community engagement has been at the heart of our business philosophy. We believe in giving back to the town that has supported us for so many years. That's why we're proud sponsors of numerous local events, fundraisers, and initiatives aimed at enriching the lives of our neighbors and strengthening the fabric of our community. Whether it's sponsoring a local sports team, participating in charity drives, Youth Fairs or hosting community events at our dealership, we're always looking for ways to make a positive impact.
Exceptional Customer Service:
Our commitment to excellence extends beyond our involvement in the community. We take pride in providing our customers with an unparalleled car-buying experience, characterized by transparency, integrity, and personalized service. Our knowledgeable team members are here to guide you through every step of the purchasing process, ensuring that you find the perfect vehicle to suit your needs and budget. And our dedication to customer satisfaction doesn't end when you drive off the lot; we're here to provide ongoing support and assistance for as long as you own your vehicle.
Rave Reviews:
But don't just take our word for it—our customers speak for themselves. We're honored to have received countless glowing reviews and testimonials from satisfied customers who have experienced the James Wood Motors in Decatur difference firsthand. Their feedback serves as a testament to our unwavering commitment to quality, reliability, and customer care.
Looking Ahead:
As we look to the future, we remain steadfast in our commitment to serving the Wise County community with the same passion and dedication that has defined us for over four decades. Whether you're in the market for a new or pre-owned vehicle, or simply seeking a dealership you can trust, we invite you to experience the James Wood Motors in Decatur difference for yourself.
Thank you for choosing James Wood Motors in Decatur where community, integrity, and exceptional service come standard.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,350 reviews
December 23, 2023
Great people to work with. What they offered me for my read in was fair considering the age of my vehicle and the hassle of getting the title. Their price on what I bought was What they offered me for my read in was fair considering the age of my vehicle and the hassle of getting the title. Their price on what I bought was decent, but the simplicity of the purchase was great. More
by chris@gf.church
Verified Customer
December 22, 2023
Great people who really care about customer service. They also have a great service department They also have a great service department More
by tearl
December 22, 2023
Smoothest car buying process I have ever been through. This team was super helpful and efficient. I will definitely be coming back here for my future vehicle purchases. This team was super helpful and efficient. I will definitely be coming back here for my future vehicle purchases. More
by tylermadden
December 22, 2023
The buying of my vehicle was easy and they were very helpful in the process. helpful in the process. More
by mckel1019
Employees Worked With
December 21, 2023
Service was great and the customer service was exceptional! I dropped my vahicle off early and it was out 4 hours after my scheduled appointment even with them haveing to replace a defective part exceptional! I dropped my vahicle off early and it was out 4 hours after my scheduled appointment even with them haveing to replace a defective part. More
by tracitucker5976
Employees Worked With
Other Employees :
Shawn Houoe
December 21, 2023
Not pushy and very friendly. Explained everything we needed answered. Need to be involved more with the people that detail vehicles Explained everything we needed answered. Need to be involved more with the people that detail vehicles More
by gdnieto78
Employees Worked With
December 20, 2023
Very professional and extremely friendly and helpful. Never been to a dealer more willing work. Never been to a dealer more willing work. More
by kafencing79
Employees Worked With
December 20, 2023
We’ve bought all our vehicles from JWM… Friendly Knowledgeable Reliable We will continue our loyalty for future needs. JWM… Friendly Knowledgeable Reliable We will continue our loyalty for future needs. More
by JIMMY.LUTTRELL
Employees Worked With
Other Employees :
Cody Burkhart kept us updated on pricing, rebates available and inventory available
December 19, 2023
I have bought a GMC Terrain and a GMC Sierra 2500 pickup truck from Rocco Rotundo this year. He is easy to work with, a good communicator and very efficient. I would him and the James Wood dealership to my truck from Rocco Rotundo this year. He is easy to work with, a good communicator and very efficient. I would him and the James Wood dealership to my family and friends. More
by gafken
Employees Worked With
