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James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

Decatur, TX

4.8
2,357 Reviews
James Wood Motors in Decatur - A Trusted Community Partner Since 1978 At James Wood Motors in Decatur, we're not just in the business of selling cars; we're deeply committed to serving our community and building lasting relationships with our customers. With a legacy that spans over four decades, our family-owned dealership has been a cornerstone of the North Texas automotive industry since 1978. Community Engagement: From the very beginning, community engagement has been at the heart of our business philosophy. We believe in giving back to the town that has supported us for so many years. That's why we're proud sponsors of numerous local events, fundraisers, and initiatives aimed at enriching the lives of our neighbors and strengthening the fabric of our community. Whether it's sponsoring a local sports team, participating in charity drives, Youth Fairs or hosting community events at our dealership, we're always looking for ways to make a positive impact. Exceptional Customer Service: Our commitment to excellence extends beyond our involvement in the community. We take pride in providing our customers with an unparalleled car-buying experience, characterized by transparency, integrity, and personalized service. Our knowledgeable team members are here to guide you through every step of the purchasing process, ensuring that you find the perfect vehicle to suit your needs and budget. And our dedication to customer satisfaction doesn't end when you drive off the lot; we're here to provide ongoing support and assistance for as long as you own your vehicle. Rave Reviews: But don't just take our word for it—our customers speak for themselves. We're honored to have received countless glowing reviews and testimonials from satisfied customers who have experienced the James Wood Motors in Decatur difference firsthand. Their feedback serves as a testament to our unwavering commitment to quality, reliability, and customer care. Looking Ahead: As we look to the future, we remain steadfast in our commitment to serving the Wise County community with the same passion and dedication that has defined us for over four decades. Whether you're in the market for a new or pre-owned vehicle, or simply seeking a dealership you can trust, we invite you to experience the James Wood Motors in Decatur difference for yourself. Thank you for choosing James Wood Motors in Decatur where community, integrity, and exceptional service come standard.
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2111 US-287

Decatur, TX

76234

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Showing 2,357 reviews

March 20, 2024

It’s seamless transaction from the time I arrived to check out time. AAA plus service More

by EDY.GALVAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Hooe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for sharing your feedback about your experience with us, Edy. I'm glad to hear that you had a smooth and easy experience with us. Please let us know if there is anything else that we can assist you with. Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

March 20, 2024

Cathy Spurgeon did a very good job, she was easy to work with and went above and beyond to get our new truck ready to bring home that day so we wouldn’t have to make a second trip from Oklahoma. We were jus More

by SC
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Cathy Spurgeon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for this review. We really appreciate you leaving us your input. We are very pleased to hear that Cathy could make your car shopping experience so pleasurable and stress free. We are glad to hear you are loving your new GMC Denali. If you need anything else in the future please feel free to come back and visit us any time! We hope to see you back in again soon! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

March 19, 2024

The dealership was nice and clean and theprsple were courteous and knew what they were doing More

by eddieo.grub68
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cathy Spurgeon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Wow, your kind words took my breath away, Eddieo! I am so glad your recent visit was such a success, and I hope you won’t hesitate to reach out again in the future. Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

March 19, 2024

Landon was very helpful. Even when the truck we wanted was already spoken for, he didn't give up in finding us another one. Communication is a powerful selling tool, and he e More

by ahammond3
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Landon East
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for the kind words! I couldn't be happier that you enjoyed your experience here at our dealership and that Landon was there to provide you with such exceptional service! Thank you again and congratulations on your new car. Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

March 19, 2024

AMAZING experience! Tyler was so awesome! He made sure to walk through everything and helped out so much! Second time buying here and did not disappoint! More

by matthicks2001
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Mayfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for leaving us this great review. I am very happy to hear that we could provide you with a second vehicle buying experience that was just as good or better as the first! Please come back and see us again in the future with anything else you might need. Take care! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

March 19, 2024

Bryan did a great job diagnosing and helping me get my pickup repaired. Great communication More

by JSTAVER77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Stanley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for reaching out to us and letting me know about your recent visit. I appreciate everything Bryan does for James Wood Chevrolet Buick GMC Decatur and our customers. Hope to see you again soon! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

March 18, 2024

I have only had good experiences at Jame Wood nad this was no exception. Bryan Stanley is very helpful and they do a good job. More

by CRC43.MANNY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Stanley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Manny, thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

March 18, 2024

Good selection, Landon took his time to show me several trucks and go over the different trim packages, as well as the financing options. Dane in financing was thorough and knowledgeable and very compassin More

by youngangela1020
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Landon East
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Wheat
3.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for leaving us this great review, Angela! I am very happy to hear that Landon could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

March 18, 2024

Wonderful buying experience at James Woods - Decatur. Drew Ward was very knowledgeable and professional. He showed me several vehicles and walked me through the different trim packages. Finance Manage More

by reneetrav
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Drew Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Renee, thank you and congratulations on your purchase! We are so pleased that we could make your visit easy and hassle-free, and we believe that's how every car buying experience should be. We are sincerely grateful for your business! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

March 17, 2024

Bryan was excellent got our vehicle out in a matter of hours really great service More

by justbmark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Stanley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Mark, it’s great to know that Bryan provided an exceptional service experience for you. We take pride in our customer care and appreciate you taking the time to give us this positive feedback. If you have any further questions regarding your vehicle please let us know! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

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