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James Wood Motors, Inc - Buick Chevrolet GMC Hyundai
Decatur, TX
3,019 Reviews
James Wood Motors is a family-owned and operated business serving North Texas since 1978. Our mission is to build lasting relationships with our customers and community by delivering exceptional service with integrity and professionalism. We want customers to feel like family when they come here. The tenure of our employees helps make customers feel comfortable and confident, often working with the same trusted team members for years, building strong, lasting relationships rooted in trust.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 3,019 reviews
October 19, 2024
Sales rep (Steve) was easy to talk to, listened to what we were looking for and didn't try to sell us on something. Found one we were interested , handed us the keys and told us to take it for a drive. Fe we were looking for and didn't try to sell us on something. Found one we were interested , handed us the keys and told us to take it for a drive. Felt like the trade-in offer on our vehicle was pretty low but were able to agree to an acceptable trade difference. Was not happy with the finance person trying to convince me to finance the trade difference instead of paying cash. This was my first dealing with James Wood dealership but if another vehicle is somewhere in my future, they will definitely get an opportunity to sell me one. More
by gabradshaw
Verified CustomerEmployees Worked With
October 19, 2024
Staff is courteous and knowledgeable of problems. Keep customer informed of progress. Would recommend to family and friends. Keep customer informed of progress. Would recommend to family and friends. More
by DARKHORSE011
Employees Worked With
October 19, 2024
Great Customer Service! Everyone is so nice and Kristal is great with the service department! She keeps me updated all throughout my service! Highly recommend! Everyone is so nice and Kristal is great with the service department! She keeps me updated all throughout my service! Highly recommend! More
by Mackoy Hillary
Employees Worked With
Other Employees :
Zach Rhine, Krystal Gipson
October 19, 2024
Great friendly sales staff an f&I would recommend to all friends an professional people I work with all friends an professional people I work with More
by pinecliff48
Employees Worked With
October 19, 2024
The service department was very considerate and helpful. They are very friendly and knowledgeable of what needs to be done. They are very friendly and knowledgeable of what needs to be done. More
by CORDELIA.HOLCOMB
Employees Worked With
Other Employees :
Zach Rhine, Krystal Gipson
October 19, 2024
Thank you Shawn & all the staff there at James Wood Motors for yet another pleasant experience. Shawn is always such a delight to work with & his attention to detail & watching out for our best interes Motors for yet another pleasant experience. Shawn is always such a delight to work with & his attention to detail & watching out for our best interests is always greatly appreciated. More
by DLEATHERMAN614
Employees Worked With
October 19, 2024
James Wood in Decatur is the best dealership around. I have purchased two trucks from them and they are always easy transactions, excellent service, great sales team and pay attention to the details. I have purchased two trucks from them and they are always easy transactions, excellent service, great sales team and pay attention to the details. More
by Daniel Burke
October 19, 2024
Friendly and knowledgeable staff, they care about their customers. They are reasonably priced, fast and courteous service customers. They are reasonably priced, fast and courteous service More
by CLINT.STORMTX
Employees Worked With
Other Employees :
Zach Rhine
