Back

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

Decatur, TX

4.8
3,019 Reviews
James Wood Motors is a family-owned and operated business serving North Texas since 1978. Our mission is to build lasting relationships with our customers and community by delivering exceptional service with integrity and professionalism. We want customers to feel like family when they come here. The tenure of our employees helps make customers feel comfortable and confident, often working with the same trusted team members for years, building strong, lasting relationships rooted in trust.
Contact Dealership

2111 US-287

Decatur, TX

76234

Directions

By Type

Showing 3,019 reviews

October 19, 2024

Sales rep (Steve) was easy to talk to, listened to what we were looking for and didn't try to sell us on something. Found one we were interested , handed us the keys and told us to take it for a drive. Fe More

by gabradshaw
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Frazier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for sharing your experience with us. I'm glad to hear that Steve made your visit at James Wood Chevrolet Buick GMC Decatur enjoyable and that you found a vehicle you were interested in. I appreciate your feedback regarding the trade-in offer and the financing process, as I always strive for improvement. I look forward to the opportunity to assist you again in the future when you're ready for your next vehicle! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

October 19, 2024

Staff is courteous and knowledgeable of problems. Keep customer informed of progress. Would recommend to family and friends. More

by DARKHORSE011
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Stanley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 22, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! I'm thrilled to hear that you found our staff at James Wood Chevrolet Buick GMC Decatur to be courteous and knowledgeable. Keeping our customers informed is a priority for us, and I'm glad you appreciated that. I appreciate your recommendation to family and friends! I look forward to assisting you again in the future! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

October 19, 2024

Great Customer Service! Everyone is so nice and Kristal is great with the service department! She keeps me updated all throughout my service! Highly recommend! More

by Mackoy Hillary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandt Wicker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cathy Spurgeon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Huddleston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zach Rhine, Krystal Gipson
Oct 22, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you so much for your kind words! I appreciate your recognition of our team at James Wood Chevrolet Buick GMC Decatur, especially Kristal in the service department. It's wonderful to hear that you had a great experience and felt well-informed throughout the service. I look forward to seeing you again and appreciate your recommendation! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

October 19, 2024

The service department at James Wood delivers exceptional service every time I’m there! Thank you. More

by KG7723
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Krystal Gipson
Oct 22, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! I'm thrilled to hear that our service department at James Wood Chevrolet Buick GMC Decatur consistently meets your expectations. Your support means a lot to me, and I look forward to assisting you again on your next visit! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

October 19, 2024

Have dealt with James Woods for over 30 years and it has always been easy to deal with and very comfortable atmosphere. More

by hhall84
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Drew Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 22, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! I'm thrilled to hear that you've been a loyal customer of James Wood Chevrolet Buick GMC Decatur for over 30 years. It's great to know that our team has consistently provided you with a comfortable and easy experience. I look forward to continuing to serve you for many more years to come! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

October 19, 2024

Great friendly sales staff an f&I would recommend to all friends an professional people I work with More

by pinecliff48
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad Huddleston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 22, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! I truly appreciate your kind words about our friendly sales staff at James Wood Chevrolet Buick GMC Decatur. It's fantastic to hear that you would recommend us to your friends and colleagues. I look forward to serving you again in the future! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

October 19, 2024

The service department was very considerate and helpful. They are very friendly and knowledgeable of what needs to be done. More

by CORDELIA.HOLCOMB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Huff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Hooe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Stanley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zach Rhine, Krystal Gipson
Oct 22, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your kind words! I'm thrilled to hear that you found our service department at James Wood Chevrolet Buick GMC Decatur to be considerate, helpful, and knowledgeable. Our team strives to provide top-notch service, and your feedback means a lot to me. I look forward to serving you again in the future! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

October 19, 2024

Thank you Shawn & all the staff there at James Wood Motors for yet another pleasant experience. Shawn is always such a delight to work with & his attention to detail & watching out for our best interes More

by DLEATHERMAN614
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Hooe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 22, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you so much for your wonderful review! I'm thrilled to hear that you had yet another pleasant experience with us at James Wood Chevrolet Buick GMC Decatur. Shawn truly values your trust and it's great to know that his attention to detail has made a positive impact. I look forward to seeing you again soon! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

October 19, 2024

James Wood in Decatur is the best dealership around. I have purchased two trucks from them and they are always easy transactions, excellent service, great sales team and pay attention to the details. More

by Daniel Burke
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Landon East
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 22, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you so much for your wonderful review! I'm thrilled to hear that you've had such positive experiences with us at James Wood Chevrolet Buick GMC Decatur, especially with your truck purchases. Our team strives to provide excellent service and attention to detail, and it's great to know that our efforts have made a difference for you. I look forward to seeing you again for your future vehicle needs! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

October 19, 2024

Friendly and knowledgeable staff, they care about their customers. They are reasonably priced, fast and courteous service More

by CLINT.STORMTX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Asa Johnson Jr
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Huff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Johnson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Hooe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Stanley
4.0
This rating includes all reviews, with more weight given to recent reviews.
David Stokes
4.0
This rating includes all reviews, with more weight given to recent reviews.
Russell Fox
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Love
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dustin Stachowiak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zach Rhine
Oct 22, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your feedback! I'm glad to hear you had a positive experience with our friendly and knowledgeable staff at James Wood Chevrolet Buick GMC Decatur. I appreciate your recognition of our pricing and service as well. If you have any further needs or questions, feel free to reach out to me. I look forward to seeing you again! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

...
121
...