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James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

Decatur, TX

Overview
Employees
Reviews
Vehicles
4.8
3,019 Reviews
James Wood Motors is a family-owned and operated business serving North Texas since 1978. Our mission is to build lasting relationships with our customers and community by delivering exceptional service with integrity and professionalism. We want customers to feel like family when they come here. The tenure of our employees helps make customers feel comfortable and confident, often working with the same trusted team members for years, building strong, lasting relationships rooted in trust.
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2111 US-287

Decatur, TX

76234

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Showing 3,019 reviews

November 02, 2024

No pressure, very informed sales people. I was recommended to the James Wood dealership, and that is where I will buy my next car. More

by marlajs2911
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brad Brady and Maxter
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Nov 05, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you so much for your kind words! We are glad to hear you had a positive experience with our informed sales team at James Wood Chevrolet Buick GMC Decatur. It's wonderful to know that you plan to return for your next car purchase—your recommendation means a lot to us! We look forward to assisting you again soon! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

November 02, 2024

Lanny was so helpful. I called ahead of time to tell them what I was looking for and when I got there they had several ready for me. I added a few things to the truck and More

by dsheffieldRANCH
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rocco Rotundo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandt Wicker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lanny Loesh
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Nov 05, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful feedback! We're thrilled to hear that Lanny was so helpful in finding the right truck for you and that your purchase experience at James Wood Chevrolet Buick GMC Decatur was quick and easy. We appreciate your trust in us and look forward to serving you again in the future! Enjoy your new truck! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

November 02, 2024

Great car buying experience. Drew Ward and James Woods Motors were great to work with. More

by somwong
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Drew Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 05, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! We're thrilled to hear that you had a great car-buying experience with Drew and the team at James Wood Chevrolet Buick GMC Decatur. Your satisfaction is our priority, and we appreciate your kind words. We hope to see you again soon! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

November 02, 2024

Bob was fantastic from start to delivery we love our new vehicle and appreciate him so much More

by cowboyup2529
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bob Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 05, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! We're thrilled to hear that you had a fantastic experience with us at James Wood Chevrolet Buick GMC Decatur and that you love your new vehicle. We'll make sure to pass on your appreciation to our team. We look forward to seeing you again soon! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

November 02, 2024

Except for an owners manual, The truck is excellent. I'm having to figure out what to do by either calling the dealership or trial and error. More

by cookebenny7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ricky Delgado
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 06, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your feedback! We’re glad to hear that you are enjoying your truck. Your experience is important to us, and I appreciate your feedback regarding the owner's manual. Please feel free to reach out to James Wood Chevrolet Buick GMC Decatur anytime for assistance; we’re here to help! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

October 31, 2024

They are great! They always take good care of me. Always keeping me informed of what they do to my vehicle More

by PGMCDANIEL65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Hooe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Stanley
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Stokes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zach Rhine
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Nov 02, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your kind words! I am thrilled to hear that you feel well taken care of at James Wood Chevrolet Buick GMC Decatur. It's our priority to keep you informed about your vehicle's service. I appreciate your trust in us and look forward to seeing you again soon! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

October 31, 2024

They team at James Wood always addresses our issues with promptness and always to our satisfaction. More

by bradshelton
Recommend Dealer
Yes
Employees Worked With
Clay Estes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Edwin in Service
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Nov 02, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! I'm thrilled to hear that our team at James Wood Chevrolet Buick GMC Decatur has consistently addressed your issues promptly and to your satisfaction. I appreciate your support and look forward to serving you again in the future! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

October 31, 2024

The staff is very friendly and helpful. They see that you and your vehicles needs are met and taken care of and that your questions are answered. More

by odom_gaodom
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Bryan Stanley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cathy Spurgeon
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Nov 02, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your kind words! We at James Wood Chevrolet Buick GMC Decatur are delighted to hear that our staff provided you with friendly and helpful service. Ensuring your vehicle's needs are met and your questions are answered is our top priority. I appreciate your support and look forward to assisting you again in the future! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

October 31, 2024

Clayton Estes was fantastic, helped me find the right truck and we were able to take care of most of the buying process before I even set foot at the dealership. Once we went over the last details, he r More

by pnoonan64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clay Estes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rusty Ford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 02, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! I'm thrilled to hear that Clayton and Ruben provided you with such a great experience at James Wood Chevrolet Buick GMC Decatur. It's fantastic to know that their knowledge and professionalism made the truck-buying process smooth and enjoyable for you. I appreciate your feedback and look forward to welcoming you back for your next visit! Enjoy your new truck! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

October 31, 2024

The employees which I deal with are very good and great customer support with good communication. More

by sergioweser
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Stanley
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 02, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your positive review! I truly appreciate your kind words about our team at James Wood Chevrolet Buick GMC Decatur. It’s great to hear that you received excellent customer support and communication. I look forward to serving you again in the future! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

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