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James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

Decatur, TX

Overview
Employees
Reviews
Vehicles
4.8
3,020 Reviews
James Wood Motors is a family-owned and operated business serving North Texas since 1978. Our mission is to build lasting relationships with our customers and community by delivering exceptional service with integrity and professionalism. We want customers to feel like family when they come here. The tenure of our employees helps make customers feel comfortable and confident, often working with the same trusted team members for years, building strong, lasting relationships rooted in trust.
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2111 US-287

Decatur, TX

76234

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Showing 3,020 reviews

November 03, 2024

I had a very good experience with this dealership and really appreciated Mike for helping me out and getting everything done as quickly as he did. More

by bnorstrom0505
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Wheat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Asa Johnson Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Huddleston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zach Rhine
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Nov 05, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for sharing your wonderful experience with us! We’re thrilled to hear that Mike was able to assist you efficiently at James Wood Chevrolet Buick GMC Decatur. Your feedback means a lot to us, and we look forward to serving you again in the future! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

November 02, 2024

Purchased my car there and have always had it serviced there. Wouldn'tgo anywhere else. Shawn has been my service person each time and goes beyond to take care of my car. More

by VCKYTOB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Hooe
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 05, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you so much for your kind words! We're thrilled to hear that you've had such a positive experience at James Wood Chevrolet Buick GMC Decatur and that Shawn has consistently taken great care of you and your vehicle. We truly appreciate your loyalty and look forward to serving you again in the future! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

November 02, 2024

Kathy is wonderful, she is very attentive to my needs when buying my cars. I will only buy from her over the past 18 years I have purchased 9 cars from her. More

by kelleyrossrocks
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cathy Spurgeon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 05, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you, Kelley, for your wonderful review! We truly appreciate your loyalty to James Wood Chevrolet Buick GMC Decatur over the past 18 years and your trust in Kathy for your car purchases. It’s fantastic to hear how attentive she has been to your needs. We look forward to assisting you on your next visit! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

November 02, 2024

Great buying experience! I had shopped several Dealerships and James Wood Decatur gave me the best trade in price and sales price. More

by Great Experience!
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mario Griegio
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Nov 05, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you so much for your kind words! We're thrilled to hear that you had a great buying experience with us at James Wood Chevrolet Buick GMC Decatur. Providing the best trade-in and sales prices is our goal, and we're glad to have met your expectations. We appreciate your business and look forward to seeing you again soon! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

November 02, 2024

Buying experience was great. Billy was very helpful in getting me into the vehicle we wanted. More

by JDSHIPE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Billy Balderas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 05, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your kind words! We're thrilled to hear that your buying experience was great and that Billy was able to assist you in getting into the vehicle you wanted. We appreciate your business and look forward to seeing you again at James Wood Chevrolet Buick GMC Decatur! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

November 02, 2024

I like everything put the service charge for credit cards. Just absorb the cost or build it in your price (which is already high IMO). It makes you look cheap and petty. More

by RANDYS1
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Stanley
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 06, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your feedback. We understand your concern regarding the service charge for credit card transactions. At James Wood Chevrolet Buick GMC Decatur, we strive to provide the best value and service to our customers. Your input is invaluable as we continually assess our practices. If you have further thoughts or would like to discuss this matter, please feel free to reach out to us directly. We appreciate your support and hope to assist you again in the future. Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

November 02, 2024

Great customer services, Drew was great to work with! Great experience all the way around. More

by ucbillc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Drew Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 05, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you so much for your wonderful feedback! We're thrilled to hear that you had a great experience at James Wood Chevrolet Buick GMC Decatur and that Drew made such a positive impact. We appreciate your kind words and hope to see you again soon! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

November 02, 2024

Salesperson was prepared and knowledgeable, courteous and pleasant. We enjoyed the sales visit and tolerated the Decatur road system. More

by steves4719
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derek Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 05, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your kind words! We're thrilled to hear that you had a positive experience with our team at James Wood Chevrolet Buick GMC Decatur. Our goal is to provide a knowledgeable and enjoyable visit, and we're glad you felt that during your time with us. We appreciate your feedback about the Decatur road system and hope to see you again soon for your next visit! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

November 02, 2024

Jennifer made the process so easy and fast. I dropped off my car and was there maybe 15 minutes and they took care of the rest. They communicated with my insurance and took care of all payment More

by KARI_FLANAGAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Westerlund
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 05, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you, Kari, for sharing your wonderful experience with us! We're thrilled to hear that you found the process easy and fast at James Wood Chevrolet Buick GMC Decatur. Our team, especially Jennifer, strives to provide efficient service and excellent communication. It's great to know that your car looked fantastic after detailing. We appreciate your kind words and hope to assist you again soon! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

November 02, 2024

The most professional and honest dealership I have ever had the pleasure of working with. Everything was explained and the work completed in a timely manner. More

by jmercer703
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Stanley
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 05, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you, Kelley, for your wonderful review! We truly appreciate your loyalty to James Wood Chevrolet Buick GMC Decatur over the past 18 years and your trust in Kathy for your car purchases. It’s fantastic to hear how attentive she has been to your needs. We look forward to assisting you on your next visit! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

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