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James Wood Motors, Inc - Buick Chevrolet GMC Hyundai
Decatur, TX
2,139 Reviews
James Wood Motors in Decatur - A Trusted Community Partner Since 1978
At James Wood Motors in Decatur, we're not just in the business of selling cars; we're deeply committed to serving our community and building lasting relationships with our customers. With a legacy that spans over four decades, our family-owned dealership has been a cornerstone of the North Texas automotive industry since 1978.
Community Engagement:
From the very beginning, community engagement has been at the heart of our business philosophy. We believe in giving back to the town that has supported us for so many years. That's why we're proud sponsors of numerous local events, fundraisers, and initiatives aimed at enriching the lives of our neighbors and strengthening the fabric of our community. Whether it's sponsoring a local sports team, participating in charity drives, Youth Fairs or hosting community events at our dealership, we're always looking for ways to make a positive impact.
Exceptional Customer Service:
Our commitment to excellence extends beyond our involvement in the community. We take pride in providing our customers with an unparalleled car-buying experience, characterized by transparency, integrity, and personalized service. Our knowledgeable team members are here to guide you through every step of the purchasing process, ensuring that you find the perfect vehicle to suit your needs and budget. And our dedication to customer satisfaction doesn't end when you drive off the lot; we're here to provide ongoing support and assistance for as long as you own your vehicle.
Rave Reviews:
But don't just take our word for it—our customers speak for themselves. We're honored to have received countless glowing reviews and testimonials from satisfied customers who have experienced the James Wood Motors in Decatur difference firsthand. Their feedback serves as a testament to our unwavering commitment to quality, reliability, and customer care.
Looking Ahead:
As we look to the future, we remain steadfast in our commitment to serving the Wise County community with the same passion and dedication that has defined us for over four decades. Whether you're in the market for a new or pre-owned vehicle, or simply seeking a dealership you can trust, we invite you to experience the James Wood Motors in Decatur difference for yourself.
Thank you for choosing James Wood Motors in Decatur where community, integrity, and exceptional service come standard.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 2,139 reviews
April 18, 2024
Helpful and courteous. It was a very smooth transaction. There was an issue with OnStar, but Drew handled it professionally. It was a very smooth transaction. There was an issue with OnStar, but Drew handled it professionally. More
by whittmm
Verified Customer
April 17, 2024
They are great people to work with and make the buying experience pretty good. I keep coming back because the service department is great also. experience pretty good. I keep coming back because the service department is great also. More
by matt120123
Employees Worked With
Chris in used car sales
April 17, 2024
James Wood Motors always treats me right, ive been doing business with them for 30 years and have never had a bad experience! business with them for 30 years and have never had a bad experience! More
by mdobyns
Employees Worked With
April 17, 2024
Took twice as long to diagnose and to make repairs then was told. It's my personal work truck and with out it I don't get paid. was told. It's my personal work truck and with out it I don't get paid. More
by tmalone69
April 16, 2024
Best experience ever! !! Easy to work with. Smooth transaction. Cathy is a mind reader. She anticipated our every need. !! Easy to work with. Smooth transaction. Cathy is a mind reader. She anticipated our every need. More
by jleehartley
Employees Worked With
April 16, 2024
Another Great job in a timely manner. Thanks Zack. My next requirement will be back at James Wood. Thanks Zack. My next requirement will be back at James Wood. More
by coyanosacowboy
Employees Worked With
April 16, 2024
April 16, 2024
I’ve been dealing with James wood for over 50 years I would gladly deal with Asa Johnson again he’s a good man would gladly deal with Asa Johnson again he’s a good man More
by joeredneckglass
April 16, 2024
Steve was awesome. Got me everything I asked for and was great to work with. I didn’t catch his name, but the sales manager was great as well. Very friendly and persona Got me everything I asked for and was great to work with. I didn’t catch his name, but the sales manager was great as well. Very friendly and personable people to work with. The detail department is questionable at best, which is why the experience isn’t getting 5 stars. The truck was still filthy on the inside when I picked it up. Everything had been hit with armor-all to shine it, but it was disgusting under the shine. I wiped out a few rags from scrubbing the inside myself and they were black when I was done. Great front of the house, back of the house needs some work. If I had more time I would have asked them to clean it properly, but I was in a hurry. All in all, I would absolutely do business here again due to my experience with Steve and the sales manager, but would make sure the detail guys get the vehicle cleaned right next time. More
by dustin.murphy.03
Employees Worked With
Other Employees :
The young lady I dealt with in finance was great as well!
