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James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

Decatur, TX

Overview
Employees
Reviews
Vehicles
4.8
2,859 Reviews
James Wood Motors is a family-owned and operated business serving North Texas since 1978. Our mission is to build lasting relationships with our customers and community by delivering exceptional service with integrity and professionalism. We want customers to feel like family when they come here. The tenure of our employees helps make customers feel comfortable and confident, often working with the same trusted team members for years, building strong, lasting relationships rooted in trust.
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2111 US-287

Decatur, TX

76234

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Showing 2,859 reviews

September 12, 2025

Rocco gave great suggestions and made the overall experience very easy! We love our new Encore! More

by greenbean58
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rocco Rotundo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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September 11, 2025

The full James Wood team was incredibly professional, helpful and awesome to deal with. I highly recommend this dealership! More

by DENISE.JANOWSKI
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rocco Rotundo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carey Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandt Wicker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Landon East
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 12, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Denise, thank you so much for your wonderful feedback! I'm thrilled to hear that you had such a positive experience with the James Wood Chevrolet Buick GMC Decatur team. Your recommendation means a lot to us! We look forward to serving you again in the future. Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

September 11, 2025

Awesome dealership. I’ve driven miles to James Wood to purchase a vehicle and this is my 3rd vehicle from them. Their service department is wonderful from the moment I s More

by dmills8119
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Hooe
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 12, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your kind words! I truly appreciate your loyalty to James Wood Chevrolet Buick GMC Decatur, and am thrilled to hear that you’ve had such a positive experience with our service department. Your recommendation means a lot to us! We look forward to assisting you with your future vehicle needs. Safe travels, and see you next time! Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com

September 11, 2025

Karen was wonderful! She was very detailed and informative. Knew the answer to every question I had! More

by robert.vilbig28
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Karen Pattison
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 12, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your kind words, Robert! I'm thrilled to hear that you had a great experience with Karen at James Wood Chevrolet Buick GMC Decatur. Our team takes pride in being detailed and informative, and it’s fantastic to know we met your expectations. We look forward to seeing you again soon! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

September 10, 2025

dason was great thru the whole process, from ordering parts to the completion of the repair More

by PLEIJA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dason Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 10, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your fantastic review! I am thrilled to hear that Dason provided great service throughout your experience at James Wood Chevrolet Buick GMC Decatur. We appreciate your feedback and hope to assist you again in the future! Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com

September 10, 2025

Awesome professional staff. Kind, polite, made our truck purchase comfortable and relaxed and a great deal.Totaly satisfied. Been to multiple dealers and then ready to give up. More

by sone63
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Drew Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Baier
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 10, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! I truly appreciate your kind words about our professional staff at James Wood Chevrolet Buick GMC Decatur. It's fantastic to hear that your truck purchase was comfortable and enjoyable, and we're glad to have had the opportunity to welcome you back after your kids' experiences with Drew. We look forward to helping you again in the future. Thank you for recommending us! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

September 10, 2025

Clay was great to work with. He gave us the right information and space to make an informed decision. He explained everything fully and had everything ready to go for us when w More

by jchristian79
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Clay Estes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 11, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! I'm happy to hear that you had a great experience with Clay at James Wood Chevrolet Buick GMC Decatur. It's fantastic that he provided you with all the information you needed and that everything was prepared for your purchase. We appreciate your feedback and look forward to serving you again in the future! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

September 09, 2025

Karen has always taken very good care of us here at victory fleet service. We are very happy. More

by jerrysr
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Karen Pattison
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 09, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your review, Jerry! I am happy to know that Karen has been taking such great care of you at James Wood Chevrolet Buick GMC Decatur. Your satisfaction is our top priority, and we appreciate your feedback. We look forward to serving you again soon. Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

September 09, 2025

Rocco was so helpful from start to finish and was super polite and respectful. Everyone from James woods was helpful and respectful More

by amber.harshman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rocco Rotundo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 09, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you, Amber! I'm glad to hear that Rocco was so helpful and courteous throughout your experience at James Wood Chevrolet Buick GMC Decatur. It’s great to know that our entire team made a positive impression. We appreciate your feedback and look forward to assisting you again. Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

September 08, 2025

Always polite and courteous with customer in mind. Total professionals and giving their utmost service. More

by ronphillips
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Garretson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 08, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you so much, Ron! I appreciate your feedback about our team at James Wood Chevrolet Buick GMC Decatur. Our commitment to providing exceptional service is our top priority, and we're glad to hear you felt well taken care of. We look forward to serving you again. Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

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