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James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

Decatur, TX

Overview
Employees
Reviews
Vehicles
4.8
3,413 Reviews
James Wood Motors is a family-owned and operated business serving North Texas since 1978. Our mission is to build lasting relationships with our customers and community by delivering exceptional service with integrity and professionalism. We want customers to feel like family when they come here. The tenure of our employees helps make customers feel comfortable and confident, often working with the same trusted team members for years, building strong, lasting relationships rooted in trust.
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2111 US-287

Decatur, TX

76234

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Showing 3,413 reviews

March 22, 2026

So, some little difficulty in scheduling, but overall great department. Everyone was a great help. More

by rolama1953
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Balderas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dustin Stachowiak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Krystal Gipson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 22, 2026 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your feedback! I’m glad to hear that you found our department helpful despite the scheduling difficulties. I appreciate your understanding, and we hope to serve you even better next time at James Wood Chevrolet Buick GMC Decatur. If you have any further concerns, please feel free to reach out to us! Nick Huff - Service Manager - 940-627-7664 - nhuff@jameswood.com

March 22, 2026

It was a great experience and I would recommend them to anyone interested in purchasing a vehicle. More

by sutherland0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Landon East
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 22, 2026 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful feedback! I’m thrilled to hear that you had a great experience at James Wood Chevrolet Buick GMC Decatur. Your recommendation means a lot to us, and we look forward to assisting you and your friends in the future! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

March 21, 2026

Me encanta ir a el service, atienden rapido y bien sobre todo Dustan Harbour que es decente More

by Maria Brown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dustan Harbour
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Mar 22, 2026 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Gracias por tu comentario, Maria! Me alegra saber que disfrutaste de tu experiencia de servicio en James Wood Chevrolet Buick GMC Decatur. Aprecio que reconozcas el excelente trabajo de Dustan. Te espero de nuevo en tu próxima visita. Gracias por elegirnos! Nick Huff - Service Manager - 940-627-7664 - nhuff@jameswood.com

March 21, 2026

Great service. They took care of the transmission issue I had with no hassles. Great people that treat people well. More

by JJONES311
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Herb Lockhart
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 21, 2026 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your feedback! I’m happy to hear you had a great experience with us at James Wood Chevrolet Buick GMC Decatur. We strive to provide hassle-free service, and it's great to know we could assist you with your transmission issue. We look forward to seeing you again! Nick Huff - Service Manager - 940-627-7664 - nhuff@jameswood.com

March 20, 2026

Derek was great and super easy to deal with! Handled most of my deal over text/phone and was able to pull up to the dealer, test drive while my trade in was evaluated then go straight back to fi More

by dustinaldous
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derek Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandt Wicker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rueben
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Mar 20, 2026 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review, Dustin! I’m thrilled to hear that Derek made your experience at James Wood Chevrolet Buick GMC Decatur so smooth and efficient. Getting you into your new GMC Sierra quickly was our goal, and it’s great to know that we met that for you. We appreciate your feedback and hope to see you again soon! Enjoy your new ride! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

March 20, 2026

Always a great place to get your oil changed with the friendliest and most helpful staff. More

by DHINES.H3RANCH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Hooe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dustan Harbour (5 star excellent service)
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Mar 20, 2026 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your kind words! I’m thrilled to hear that you always have a great experience getting your oil changed at James Wood Chevrolet Buick GMC Decatur. We take pride in providing friendly and helpful service, and I appreciate your support. We look forward to seeing you again soon! Nick Huff - Service Manager - 940-627-7664 - nhuff@jameswood.com

March 19, 2026

Fantastic experience as always at James Woods Decatur. Landon my sales rep was great to work with, and I got exactly the right vehicle at a fair price and a fair traded in. I could not be pleased with t More

by Marc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Landon East
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Mar 19, 2026 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your kind words, Marc! I’m thrilled to hear about your fantastic experience at James Wood Chevrolet Buick GMC Decatur. It’s great to know that Landon was able to assist you in finding the perfect vehicle at a fair price. We appreciate your feedback and look forward to serving you again in the future. Drive safe! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

March 19, 2026

Our experience was excellent from start to finish. The staff was friendly, knowledgeable, and took the time to walk us through everything. The process felt smooth and transparent, and we truly appreci More

by meagan.l.hood
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandt Wicker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Landon East
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Mayfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 19, 2026 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review, Meagan! I’m thrilled to hear that your experience at James Wood Chevrolet Buick GMC Decatur was excellent from start to finish. We strive to provide friendly and knowledgeable service, and it’s fantastic to know that you felt well taken care of. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

March 19, 2026

Great customer service. Shawn is very helpful considerate of your time. Thank you very much More

by HRREMMELE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Hooe
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Stokes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 19, 2026 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your kind words! I truly appreciate your feedback and am glad to hear that Shawn provided you with helpful and considerate service. At James Wood Chevrolet Buick GMC Decatur, we strive to make every customer's experience exceptional. We look forward to seeing you again! Nick Huff - Service Manager - 940-627-7664 - nhuff@jameswood.com

March 19, 2026

Was very satisfied with the service performed by James Wood of Decatur on our Honda CRV. More

by JWALDO0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Stanley
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 19, 2026 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! I’m thrilled to hear that you were very satisfied with the service performed by James Wood Chevrolet Buick GMC Decatur on your Honda CR-V. I appreciate your feedback, and we hope to see you again for any future needs! Nick Huff - Service Manager - 940-627-7664 - nhuff@jameswood.com

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