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James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

Decatur, TX

Overview
Employees
Reviews
Vehicles
4.8
3,184 Reviews
James Wood Motors is a family-owned and operated business serving North Texas since 1978. Our mission is to build lasting relationships with our customers and community by delivering exceptional service with integrity and professionalism. We want customers to feel like family when they come here. The tenure of our employees helps make customers feel comfortable and confident, often working with the same trusted team members for years, building strong, lasting relationships rooted in trust.
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2111 US-287

Decatur, TX

76234

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Showing 3,184 reviews

December 28, 2025

Good selection and friendly staff that are truly there to help to make your new car purchase pleasant experience More

by chuckstrangetx
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derek Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 28, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your feedback! I am glad you had a pleasant experience and found our selection and staff at James Wood Chevrolet Buick GMC Decatur to be helpful. We appreciate your support and hope to see you again soon! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

December 27, 2025

Excellent communication. Timely responses. Very nice and easy to work with. Highly recommend these guys. More

by CHAD.CMARSHALL
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Filline
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 28, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for the wonderful review, Chad! I'm thrilled to hear that you had a great experience with us at James Wood Chevrolet Buick GMC Decatur. We appreciate your recommendation and look forward to assisting you again in the future! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

December 27, 2025

They were helpful and efficient. While we were there they took good care of us and answered all questions we had. We came from over an hour away to do business here instead of the de More

by swoodward816
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bob Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ruben
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Dec 28, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your kind words! I truly appreciate you choosing James Wood Chevrolet Buick GMC Decatur and making the journey to visit us. It’s great to hear that our team was helpful and efficient in addressing your questions. We strive to provide excellent service and competitive prices, and we’re glad it made a difference for you. We look forward to seeing you again in the future! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

December 27, 2025

Always good service, friendly staff, never had any issues with work or service done there More

by david.wright1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Hooe
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 28, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful feedback, David! I'm thrilled to hear that you've consistently received good service and enjoyed our friendly staff at James Wood Chevrolet Buick GMC Decatur. We appreciate your loyalty and look forward to serving you again in the future! Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com

December 27, 2025

In 15 word minimum the service was great. It was great but need one more word. More

by B2AGGIE88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Hooe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 28, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! I'm thrilled to hear that you had a great experience at James Wood Chevrolet Buick GMC Decatur. We appreciate your feedback and look forward to serving you again! Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com

December 27, 2025

They quickly greeted me as I pulled in with my truck. Shawn greeted me and had the paperwork ready to go. The waiting room is comfortable and i was able to setup and work remotely quickly and easily. More

by mark.spolidoro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Hooe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Krystal Gipson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 27, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your review, Mark! I am so glad to hear you had a great experience at James Wood Chevrolet Buick GMC Decatur. It's great that Shawn made your visit smooth and that you found our waiting room comfortable for working remotely. We appreciate your feedback and look forward to seeing you again soon. Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com

December 27, 2025

Great Team and experience! ! Very professional and easy to deal with. The entire process was pretty easy : ) More

by tugmo87
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Herb Lockhart
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 27, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your positive review! I'm pleased to hear that you had a great experience with our team at James Wood Chevrolet Buick GMC Decatur. We strive to make the process as seamless as possible for our customers. We look forward to assisting you again in the future! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

December 27, 2025

Ricky and finance were amazing! Ricky listened to every concern and answered the questions we had. We were so pleased we sent our son back two weeks later and he purchased from Ric More

by hcook92014
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ricky Delgado
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 28, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! I'm thrilled to hear that you had such a positive experience with Ricky at James Wood Chevrolet Buick GMC Decatur. It’s great to know that both your and your son’s purchase processes were quick and easy. We appreciate your trust in us and look forward to serving you and your family again in the future! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

December 26, 2025

Very efficient dealership. Friendly and just gets done what needs to be done I would recommend to all my friends More

by stevenvasquez2001
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rocco Rotundo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 26, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review, Steven! We truly appreciate your kind words about our efficiency and friendly service at James Wood Chevrolet Buick GMC Decatur. We’re thrilled to hear that you would recommend us to your friends. We look forward to assisting you again in the future! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

December 26, 2025

Made the buying process super simple without feeling pressured.they were helpful and very efficient More

by raenelldesoza
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Drew Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 27, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your fantastic feedback, Raenell! It's wonderful to hear that the buying process at James Wood Chevrolet Buick GMC Decatur was simple and pressure-free for you. Our team strives to provide helpful and efficient service, and I'm glad we met your expectations. We look forward to assisting you again in the future! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

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