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James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

Decatur, TX

Overview
Employees
Reviews
Vehicles
4.8
3,252 Reviews
James Wood Motors is a family-owned and operated business serving North Texas since 1978. Our mission is to build lasting relationships with our customers and community by delivering exceptional service with integrity and professionalism. We want customers to feel like family when they come here. The tenure of our employees helps make customers feel comfortable and confident, often working with the same trusted team members for years, building strong, lasting relationships rooted in trust.
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2111 US-287

Decatur, TX

76234

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Showing 3,252 reviews

January 17, 2026

From the time we walked in everyone was so nice and attentive especially Landon. We appreciate all the support we got from Landon on our new Acadia 2026 More

by ashdrod
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Landon East
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 18, 2026 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! I'm thrilled to hear about your positive experience at James Wood Chevrolet Buick GMC Decatur. It's great to know that Landon provided attentive support during your purchase of the 2026 GMC Acadia. We appreciate your kind words and look forward to seeing you again in the future! Enjoy your new vehicle! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

January 17, 2026

My service advisor was awesome throughout the process. She kept me informed at regular intervals. More

by STEPHEN.C.ARNOLD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Krystal Gipson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 18, 2026 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your fantastic review, Stephen! I'm thrilled to hear that your service advisor provided you with such excellent communication during your visit. At James Wood Chevrolet Buick GMC Decatur, we strive to keep our customers informed and satisfied. We appreciate your feedback and look forward to assisting you again in the future! Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com

January 16, 2026

Andrew was great right up until we signed then he was hard to get ahold of and now he has ghosted me. Originally he was set to meet me in Waco to go over the cars features which he changed so i had it de More

by justtin
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Andrew Baier
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 19, 2026 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

We acknowledge your review and are currently looking into the events you’ve detailed.

January 16, 2026

Great service. Great deal. Sales person was very polite and answered all questions we had. I got a GREAT, BEAUTIFUL CAR!!! GOOD PRICE 🙂 More

by debbiedorman62
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Filline
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 16, 2026 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

We’re thankful for your positive experience and for sharing it with us, Debbie! I'm happy to hear that you had a great experience at James Wood Chevrolet Buick GMC Decatur. It's fantastic that you found a beautiful car at a good price and that our team was able to assist you with all your questions. I appreciate your feedback, and we hope to see you again soon! Enjoy your new car! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

January 16, 2026

All the staff i encounter at James wood are top notch! They are always very friendly and professional. They make you feel like family! More

by DENNISALEE54
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Tyler Mayfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Hooe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marty Mitchell
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Jan 16, 2026 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Your feedback means a lot to our team, Dennis! I truly appreciate your kind words about our staff at James Wood Chevrolet Buick GMC Decatur. It's fantastic to hear that you feel welcomed and valued like family. We look forward to serving you again in the future! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

January 16, 2026

They always go that mile to make sure that everything is taken care of in a timely manner. More

by terrytimec
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Hooe
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 17, 2026 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your fantastic review, Terry! I truly appreciate your kind words about our team's commitment to providing timely service at James Wood Chevrolet Buick GMC Decatur. We look forward to serving you again in the future! Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com

January 16, 2026

Landon East was professional and wonderful to work with along with everyone else that we interacted with at the dealership. Landon quoted me a price for a vehicle over the phone and we scheduled an appoin More

by trey.schneider.83
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Landon East
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 17, 2026 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your fantastic review, Trey! I am thrilled to hear that you had a wonderful experience with Landon and our team at James Wood Chevrolet Buick GMC Decatur. We strive to make the car buying process as easy and enjoyable as possible, and it’s great to know we met your expectations. We appreciate your kind words and hope to see you again for any future needs! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

January 15, 2026

Karen was easy to work with and thorough in her explainations of the entire process. More

by dlmteam
Recommend Dealer
Yes
Employees Worked With
Karen Pattison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Asa Johnson Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 15, 2026 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your positive feedback! I'm thrilled to hear that Karen made your experience enjoyable and provided thorough explanations. At James Wood Chevrolet Buick GMC Decatur, we strive to ensure every customer feels supported throughout the process. We look forward to seeing you again soon! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

January 15, 2026

Great experience both times I've bought from them. No adders, no hidden fees. Straightforward and quick More

by doug.mcbrayer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Filline
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher Filline
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Jan 15, 2026 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review, Doug! It’s great to hear that you had a positive experience at James Wood Chevrolet Buick GMC Decatur. The team prides itself on being straightforward and transparent, and it’s fantastic to know that you appreciated this approach. We look forward to assisting you again in the future! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

January 15, 2026

Great Customer Service, fast, reliable and they make sure you are kept up to date on your service. More

by BOOMBOOMBETSY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Stanley
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 15, 2026 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review, Betsy! It’s great to hear that you had a positive experience with the customer service team at James Wood Chevrolet Buick GMC Decatur. The team takes pride in providing fast and reliable service while keeping customers informed. We look forward to seeing you again for your next visit! Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com

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