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James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

Decatur, TX

4.8
2,135 Reviews
James Wood Motors in Decatur - A Trusted Community Partner Since 1978 At James Wood Motors in Decatur, we're not just in the business of selling cars; we're deeply committed to serving our community and building lasting relationships with our customers. With a legacy that spans over four decades, our family-owned dealership has been a cornerstone of the North Texas automotive industry since 1978. Community Engagement: From the very beginning, community engagement has been at the heart of our business philosophy. We believe in giving back to the town that has supported us for so many years. That's why we're proud sponsors of numerous local events, fundraisers, and initiatives aimed at enriching the lives of our neighbors and strengthening the fabric of our community. Whether it's sponsoring a local sports team, participating in charity drives, Youth Fairs or hosting community events at our dealership, we're always looking for ways to make a positive impact. Exceptional Customer Service: Our commitment to excellence extends beyond our involvement in the community. We take pride in providing our customers with an unparalleled car-buying experience, characterized by transparency, integrity, and personalized service. Our knowledgeable team members are here to guide you through every step of the purchasing process, ensuring that you find the perfect vehicle to suit your needs and budget. And our dedication to customer satisfaction doesn't end when you drive off the lot; we're here to provide ongoing support and assistance for as long as you own your vehicle. Rave Reviews: But don't just take our word for it—our customers speak for themselves. We're honored to have received countless glowing reviews and testimonials from satisfied customers who have experienced the James Wood Motors in Decatur difference firsthand. Their feedback serves as a testament to our unwavering commitment to quality, reliability, and customer care. Looking Ahead: As we look to the future, we remain steadfast in our commitment to serving the Wise County community with the same passion and dedication that has defined us for over four decades. Whether you're in the market for a new or pre-owned vehicle, or simply seeking a dealership you can trust, we invite you to experience the James Wood Motors in Decatur difference for yourself. Thank you for choosing James Wood Motors in Decatur where community, integrity, and exceptional service come standard.
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2111 US-287

Decatur, TX

76234

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Showing 2,137 reviews

February 22, 2025

I am very pleased. I will be back again soon and I recommend James Wood . More

by roncole1
Sales Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Christopher Philline
February 22, 2025

Zach in service has always made it a pleasure to do business with James wood service I would highly recommend him and the whole team to anyone More

by Keith Bryan
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Zach Rhine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Stanley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Krystal Gipson
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 21, 2025

We were very disappointed that parts needed for our repair had to come from Korea and the service man was unable to give us an ECD except that it would be a long time (repeated several times). This is More

by 17ackleyb
Service Price Transparency
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Recommend Dealer
No
Employees Worked With
don't recall
February 21, 2025

Billy made the car buying experience a good one! He listened to what we wanted and made it happen. I will be buying all my cars from them for now on. More

by lt_dreammakers
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Billy Balderas
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 21, 2025

Excellent service from the sales associate Rocco and the financial associate. Highly recommend. Very pleasant experience purchasing a Silverado pickup from this dealership. More

by swallace9280
Sales Price Transparency
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Rocco Rotundo
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 21, 2025

Chris Filline is a knowledgeable, patient and kind no pressure person that is great to work with. He's demeanor and respectfulness definitely had influence on my decision to purchase from James Wood. More

by pattiallenrealtor
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Filline
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sheila in Financing definitely five star
February 20, 2025

Always friendly, fast & honest! No one beats their service. My goto place for all times! More

by AMIRALWANI
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Carey Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandt Wicker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rusty Ford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffrey Bockemehl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Mayfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Asa Johnson Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Rhine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Huff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Hooe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Krystal Gipson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for the wonderful review! I greatly appreciate your kind words about the friendly, fast, and honest service you've experienced at James Wood Chevrolet Buick GMC Decatur. I'm thrilled to be your go-to place and look forward to assisting you again in the future! Paul Johnson - Service Manger - 940-627-7664 - pjohnson@jameswood.com

February 20, 2025

I had to bring my car back because it was not repaired completely the first time. Now I am having to wait longer for the repair because the part was back ordered. They at least got me into a loaner the s More

by DARBYDOO.BAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dason Howard
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for sharing your experience with us. I understand the inconvenience you've faced with your vehicle repair and the delay due to the back-ordered part. I appreciate your patience and I am glad we could provide you with a loaner vehicle during this time. If you have any other concerns or need further assistance, please don't hesitate to reach out to me at James Wood Chevrolet Buick GMC Decatur. Your feedback is valuable to me as we strive to improve our services. Paul Johnson - Service Manger - 940-627-7664 - pjohnson@jameswood.com

February 20, 2025

Dewayne was wonderful - I highly recommend this dealership. NO pressure and they really have great customer service too! More

by andrea44
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dewayne Plumlee
Feb 20, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your kind words! We're thrilled to hear that Dewayne provided you with wonderful customer service at James Wood Chevrolet Buick GMC Decatur. We pride ourselves on a no-pressure environment and exceptional service. We appreciate your recommendation and look forward to seeing you again! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

February 20, 2025

Dason was friendly and easy to deal with, we will definitely return for service with him More

by Leo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dason Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you, Dason, for your wonderful review! We appreciate your kind words about our service and are thrilled to hear that you had a positive experience with us. We look forward to seeing you again at James Wood Chevrolet Buick GMC Decatur for your future service needs! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

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