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Honda of Valley Stream

Valley Stream, NY

Overview
Employees
Reviews
Vehicles
4.6
3,819 Reviews
Honda of Valley Stream, NY has been serving drivers in Brooklyn, Queens, the Five Towns, and Long Island since 1982. Family-owned and operated, Honda of Valley Stream has always kept the same automotive philosophy in which our customers always come first. Treating our customers like family is what has allowed us to remain successful in a world full of high-pressure and impersonal sales. With over 30 years of efficient service and great personal relationships, we look forward to serving our drivers in our community for many years to come! Honda of Valley Stream carries the latest Honda models and Offers Specialized Car Service because, when you're happy - we're happy! We would like to express our sincere gratitude for visiting our website. Our relationship with you and commitment to helping you enjoy the car of our dreams every mile you travel - Those are the most important aspects of our business. We take pride in personalizing your experience. Whether you're looking for a new Accord, Civic, CR-V, HR-V, Pilot, or a pristine used car, we would be happy to help you find the perfect match. Our first and foremost goal is to make your car-buying and ownership experience better than any other you've had near Hempstead, Elmont, Lynbrook and beyond. If you're ready to answer the call of fun, style and peace of mind; be sure to contact us today. And prepare to have your expectations exceeded.
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164 Sunrise Hwy

Valley Stream, NY

11581

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Showing 3,819 reviews

June 17, 2024

Very clean waiting area. Excellent service. Friendly and polite staff. Kept me informed of the wait time More

by VDOOBAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 18, 2024 -

Honda of Valley Stream responded

Thank you for your positive feedback! We're glad to hear that you found our waiting area very clean and our service excellent. It's wonderful to know that our staff was friendly, polite, and kept you informed of the wait time. If you need any further assistance, please don't hesitate to reach out. We appreciate your business and look forward to serving you again!

June 17, 2024

How the world should be more mind full about making decisions. With people. Vehicle And stop being rude More

by parbateemaharaj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brittany Brown
1.0
This rating includes all reviews, with more weight given to recent reviews.
Briyanna Jones
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 19, 2024 -

Honda of Valley Stream responded

We apologize that your visit with us left you less than satisfied. As you were informed at your appointment before your inspection visit – the brake rotors on your vehicle have an excessive amount of rust on them. So when you brought the vehicle in for the inspection state regulations would not allow us to pass the vehicle for the New York Inspection. Additionally, it is not safe for you to drive the vehicle in that condition. Your safety is our top priority. We are happy to help you with the replacement of the rotors before performing another inspection. Please reach out if we can schedule the appointment to help you with this repair. Thank you!

June 17, 2024

Marcus is a dedicated worker who provides excellent services 👏🏾. He made sure urban exported m e home safely while my car was being services. More

by DHOLIDAY5145
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 19, 2024 -

Honda of Valley Stream responded

Thank you for your feedback! We're glad to hear that Marcus provided you with excellent service and ensured you got home safely while your car was being serviced. If you need any further assistance, please don't hesitate to reach out. We appreciate your business and look forward to serving you again!

June 15, 2024

I enjoy the customer service and the professionalism. Explaining the issues with my car. I will return More

by layla1208.ec
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 17, 2024 -

Honda of Valley Stream responded

Thank you for your kind words! We're glad to hear that you enjoyed our customer service and professionalism. It's important to us that you understand the issues with your car, and we're happy to help. We look forward to serving you again in the future. If you need any further assistance, please don't hesitate to reach out.

June 15, 2024

Very good service they kept me informed about issues my vehicle was having. Car was returned clean More

by vanbris8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Briyanna Jones
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 17, 2024 -

Honda of Valley Stream responded

Thank you for your positive feedback! We're glad to hear that you received great service and that our team kept you informed about your vehicle's issues. It's great to know that your car was returned clean as well. If you need any further assistance, please don't hesitate to reach out. We appreciate your business and look forward to serving you again!

June 14, 2024

I cannot express the amazing experience my husband and I had purchasing our 2025 Honda Hybrid CRV at Honda of Valley Stream. I want to give a special shout out at Aniah Harrison for her dedication and hard More

by aalvarez
Recommend Dealer
Yes
Employees Worked With
Gabe Peña
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aniah Harrison
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 17, 2024 -

Honda of Valley Stream responded

Thank you for sharing your fantastic experience! We're thrilled to hear that Aniah and Gabe made your purchase of the 2025 Honda Hybrid CRV so smooth and enjoyable. Your high recommendation means a lot to us. If you need any further assistance or have any questions, please don't hesitate to reach out. Enjoy your new vehicle!

June 14, 2024

Excellent service. Attentive service, very friendly, and helpful. She helps a lot with the needs of the client, is very attentive to requests, complaints or needs tha More

by Claritza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 17, 2024 -

Honda of Valley Stream responded

Thank you for your kind words! We're thrilled to hear that you found our service excellent and our staff attentive and professional. It's important to us that we address all requests, complaints, and needs promptly. If you need any further assistance, please don't hesitate to reach out. We appreciate your business and look forward to serving you again!

June 14, 2024

Quick and efficient service. I had Clara as an advisor again (this is my second time coming to this dealer & 2nd time working with her). She is very nice and knowledgeable. Also, More

by t.jimenez425
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 17, 2024 -

Honda of Valley Stream responded

Thank you for your kind feedback! We're delighted to hear that Clara and Santos provided you with quick and efficient service during your visit. It's great to know that Clara's knowledge and friendliness, as well as Santos's assistance, made your experience positive. If you need any further assistance, please don't hesitate to reach out. We appreciate your continued trust in our dealership!

June 14, 2024

Excellent customer service. The personnel were very friendly and understanding, although they were very busy, very recommended service. Thank you for your time and effort More

by hamdanservicesllc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Skawinsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 17, 2024 -

Honda of Valley Stream responded

Thank you for your wonderful feedback! We're delighted to hear that you experienced excellent customer service and found our personnel friendly and understanding, even during busy times. Your recommendation means a lot to us. If you need any further assistance, please don't hesitate to reach out. We appreciate your business and look forward to serving you again!

June 14, 2024

The place was very clean inside and outside. Very little wait time at the service desk. More

by PGT74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Skawinsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 14, 2024 -

Honda of Valley Stream responded

Thank you for your feedback! We're pleased to hear that you found our facility clean both inside and outside, and that you experienced minimal wait time at the service desk. If you need any further assistance, please don't hesitate to reach out. We appreciate your business and look forward to serving you again!

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