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Honda of Valley Stream

Valley Stream, NY

Overview
Employees
Reviews
Vehicles
4.6
4,199 Reviews
Honda of Valley Stream, NY has been serving drivers in Brooklyn, Queens, the Five Towns, and Long Island since 1982. Family-owned and operated, Honda of Valley Stream has always kept the same automotive philosophy in which our customers always come first. Treating our customers like family is what has allowed us to remain successful in a world full of high-pressure and impersonal sales. With over 30 years of efficient service and great personal relationships, we look forward to serving our drivers in our community for many years to come! Honda of Valley Stream carries the latest Honda models and Offers Specialized Car Service because, when you're happy - we're happy! We would like to express our sincere gratitude for visiting our website. Our relationship with you and commitment to helping you enjoy the car of our dreams every mile you travel - Those are the most important aspects of our business. We take pride in personalizing your experience. Whether you're looking for a new Accord, Civic, CR-V, HR-V, Pilot, or a pristine used car, we would be happy to help you find the perfect match. Our first and foremost goal is to make your car-buying and ownership experience better than any other you've had near Hempstead, Elmont, Lynbrook and beyond. If you're ready to answer the call of fun, style and peace of mind; be sure to contact us today. And prepare to have your expectations exceeded.
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164 Sunrise Hwy

Valley Stream, NY

11581

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Showing 4,199 reviews

October 26, 2024

No response any one for complaint I try many times no response bed service I not recommend any to buy from Honda stem valley More

by pansuriyayogesh7
Service Communication
Recommend Dealer
No
Employees Worked With
Leo Cruz
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Oct 30, 2024 -

Honda of Valley Stream responded

Dear Yogeshkumar Pansuriya We again apologize for your concerns regarding the gas mileage. Juan, and I advised you that you can bring your vehicle in to have it tested for any unusual fuel economy for the gas mileage issue. You mentioned you were going to take it into the Honda dealership closer to you in New Jersey. Hope you are able to get it taken care of. Let us know if you need anything. Regards Leo Cruz Honda of Valley Stream pre-owned manager

October 26, 2024

Took 3. 5 hours to do an oil change, then 30 min to find my car. Took 4 workers to locate my car. More

by mario.d.ortiz
Service Time
Recommend Dealer
No
Employees Worked With
Alex Marcel
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 30, 2024 -

Honda of Valley Stream responded

We apologize that your experience with us was less than satisfactory. Our service manager, Willie Meija, would like you to reach out to him directly so that he may gather more information. His number is 516-812-5302. He looks forward to hearing from you.

October 25, 2024

Marcel was a huge help with getting me in and out he even got kept me well informed with the process and helped get transported home so I didn’t have to wait after working the over night 10 outta 10 apprecia More

by ALAN.BLAISE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 28, 2024 -

Honda of Valley Stream responded

We’re delighted to hear that Marcel made the process smooth and efficient, keeping you well-informed and arranging transportation so you could get home after your overnight shift. His support and assistance clearly made a difference, and we appreciate your feedback. We look forward to serving you again!

October 25, 2024

They are indeed recommendable, they go above and beyond so that you can get what you want. More

by Tracey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Torres
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Oct 28, 2024 -

Honda of Valley Stream responded

Thank you for your feedback! We're delighted to hear that the team went above and beyond to meet your needs. Your recommendation means a lot, and we look forward to serving you again!

October 25, 2024

I was very pleased with the service. It was fast service and very thorough and efficient. Thank you More

by GRAYKEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 28, 2024 -

Honda of Valley Stream responded

Thank you for your feedback! We're happy to hear that you were pleased with the fast, thorough, and efficient service. We look forward to assisting you again in the future!

October 25, 2024

The whole leasing process ran smoothly thanks to Nataly Arnez. This is my second car lease with Nataly and I am very satisfied with the whole experience. More

by Josephine
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Oscar MELARA
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nataly Arnez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 28, 2024 -

Honda of Valley Stream responded

Thank you for sharing your experience! We’re thrilled to hear that Nataly Arnez made the leasing process smooth once again. It’s wonderful to know that you’re satisfied with both leases, and we look forward to assisting you in the future!

October 24, 2024

Amazing experience from beginning to end. Clara was hands on in explaining all my options pertaining to my service and current maintenance management. A true pleasure to deal with, looking f More

by COSUBIE1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 24, 2024 -

Honda of Valley Stream responded

Thank you for sharing your wonderful experience! We're thrilled to hear that Clara provided hands-on, thorough guidance regarding your service and maintenance options. It’s great to know she made the process enjoyable, and we look forward to welcoming you back for your next service appointment!

October 24, 2024

Very helpful. Helped me out with the price Nikolaos Tserpelis was great. I love the car More

by DANIELZULUAGA73
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nikolaos Tserpelis
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Oct 24, 2024 -

Honda of Valley Stream responded

We're glad to hear that Nikolaos was so helpful in working with you on the price, and it's fantastic to know you love your new car. We look forward to assisting you again in the future!

October 24, 2024

Cleanness of the dealership, courtesy of the of the advisor and the periodic update on the service work. More

by Donna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Briyanna Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 25, 2024 -

Honda of Valley Stream responded

Thank you for your feedback! We're glad to hear that you appreciated the dealership's cleanliness, the advisor's courtesy, and the regular updates on your service. We look forward to providing you with another positive experience in the future!

October 23, 2024

Courteous and efficient! I’m glad I chose Honda at Valley Stream. I recommend the service. More

by KAYV813
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 24, 2024 -

Honda of Valley Stream responded

We're happy to hear that you found the service courteous and efficient, and we appreciate your recommendation. We're glad you chose us and look forward to assisting you again!

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