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Honda of Valley Stream

Valley Stream, NY

4.7
4,902 Reviews
Honda of Valley Stream, NY has been serving drivers in Brooklyn, Queens, the Five Towns, and Long Island since 1982. Family-owned and operated, Honda of Valley Stream has always kept the same automotive philosophy in which our customers always come first. Treating our customers like family is what has allowed us to remain successful in a world full of high-pressure and impersonal sales. With over 30 years of efficient service and great personal relationships, we look forward to serving our drivers in our community for many years to come! Honda of Valley Stream carries the latest Honda models and Offers Specialized Car Service because, when you're happy - we're happy! We would like to express our sincere gratitude for visiting our website. Our relationship with you and commitment to helping you enjoy the car of our dreams every mile you travel - Those are the most important aspects of our business. We take pride in personalizing your experience. Whether you're looking for a new Accord, Civic, CR-V, HR-V, Pilot, or a pristine used car, we would be happy to help you find the perfect match. Our first and foremost goal is to make your car-buying and ownership experience better than any other you've had near Hempstead, Elmont, Lynbrook and beyond. If you're ready to answer the call of fun, style and peace of mind; be sure to contact us today. And prepare to have your expectations exceeded.
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164 Sunrise Hwy

Valley Stream, NY

11581

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Showing 4,902 reviews

September 09, 2021

I was told my car ready billed and I paid but no one could find my car. Apparently my car wasn’t even serviced as yet. Wow so it was a rush and I am not even sure anything was actually done. More

by JOHNSONSJ02
Recommend Dealer
No
Employees Worked With
Clara Torres
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2021 -

Honda of Valley Stream responded

We apologize that your experience at Honda of Valley Stream was anything less than satisfactory. Please contact the service manager at your earliest convenience so that we can discuss this matter further and hopefully resolve the issue. Thank you. Willie Mejia, 516-285-6655

September 08, 2021

Service was quick and friendly especially the billing counter. My one issue is that it’s not clear to pull your car into the garage upon first entering. More

by Megan_mattera
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2021 -

Honda of Valley Stream responded

Megan - thank you for taking the time to rate and review Honda of Valley Stream! We appreciate the feedback and apologize for any inconvenience.

September 06, 2021

Amazing customer service. Felt welcomed and the workers are patient with you. Also the wait time is not long. Always a great experience with Honda. More

by MONICASHEPHERD52
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Palmer
Sep 10, 2021 -

Honda of Valley Stream responded

Monica - thank you for the kind words. We appreciate it and we look forward to working with you again in the future at Honda of Valley Stream!

September 03, 2021

It is always such a pleasure to Deal with Paul Goldstein. He has such patience with all our questions and finds the best way to make to vehicle we want affordable. This is our 5th Honda from him in all the More

by GMJM6395
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Goldstein
Sep 10, 2021 -

Honda of Valley Stream responded

Thank you for the kind words. We appreciate the loyalty and we look forward to working with you again in the future at Honda of Valley Stream when it's time for your 6th Honda!

September 03, 2021

thank you to Albert Hamilton for the excellent service he provided me. It’s been since 2018 I’m using the same dealer very satisfied More

by marbrune7@gmail.com
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Albert Hamilton, Gabriel Felix
Sep 10, 2021 -

Honda of Valley Stream responded

Thank you for the kind words. We appreciate the loyalty and we look forward to working with you again in the future at Honda of Valley Stream!

September 03, 2021

We received a letter regarding an issue we are having with the entertainment system wiring in our 2020 Pilot. We made an appointment and brought the car in. They had it for 4 hours and then called to say More

by EBECK96
Customer Service
Quality Of Work
Recommend Dealer
No
Employees Worked With
Can’t remember who we spoke to
Sep 10, 2021 -

Honda of Valley Stream responded

We apologize that your experience at Honda of Valley Stream was anything less than satisfactory. Please contact the service manager at your earliest convenience so that we can discuss this matter further and hopefully resolve the issue. Thank you. Willie Mejia, 516-285-6655

September 03, 2021

The service was great. Clara kept me well informed of what was going on and expedited my being done in a timely manner. The cashiers worked to get me out very quickly. More

by bbrianfsm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2021 -

Honda of Valley Stream responded

Thank you for the kind words. We appreciate it and we look forward to working with you again in the future at Honda of Valley Stream!

September 03, 2021

Always courteous and willing to advise or help with your concerns regarding the service needs that is required for your vehicle. While waiting they keep you informed of the status of your vehicle repairs. More

by rodyan424
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2021 -

Honda of Valley Stream responded

Thank you for the kind words. We appreciate the recommendation and we look forward to working with you again in the future at Honda of Valley Stream!

September 03, 2021

Helped me with my expectations, very friendly and no issues whatsoever. I definitely appreciate Clara's assistance, hopefully when i come back i hope to have her again! More

by APARRA12345
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2021 -

Honda of Valley Stream responded

Thank you for the kind words. We appreciate it and we look forward to working with you again in the future at Honda of Valley Stream!

September 03, 2021

Accommodated the service needed for my vehicle. Staff members were professional. Service crew and technicians when you first arrive flowed quickly. Thank you. All worked as a team. More

by PO29
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Willie Mejia
4.0
This rating includes all reviews, with more weight given to recent reviews.
Clara Torres
4.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Marcel
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Palmer, Joseph Agbato
Sep 10, 2021 -

Honda of Valley Stream responded

Thank you for the kind words. We appreciate it and we look forward to working with you again in the future at Honda of Valley Stream!

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