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Honda of Valley Stream

Valley Stream, NY

Overview
Employees
Reviews
Vehicles
4.6
3,812 Reviews
Honda of Valley Stream, NY has been serving drivers in Brooklyn, Queens, the Five Towns, and Long Island since 1982. Family-owned and operated, Honda of Valley Stream has always kept the same automotive philosophy in which our customers always come first. Treating our customers like family is what has allowed us to remain successful in a world full of high-pressure and impersonal sales. With over 30 years of efficient service and great personal relationships, we look forward to serving our drivers in our community for many years to come! Honda of Valley Stream carries the latest Honda models and Offers Specialized Car Service because, when you're happy - we're happy! We would like to express our sincere gratitude for visiting our website. Our relationship with you and commitment to helping you enjoy the car of our dreams every mile you travel - Those are the most important aspects of our business. We take pride in personalizing your experience. Whether you're looking for a new Accord, Civic, CR-V, HR-V, Pilot, or a pristine used car, we would be happy to help you find the perfect match. Our first and foremost goal is to make your car-buying and ownership experience better than any other you've had near Hempstead, Elmont, Lynbrook and beyond. If you're ready to answer the call of fun, style and peace of mind; be sure to contact us today. And prepare to have your expectations exceeded.
Contact Dealership

164 Sunrise Hwy

Valley Stream, NY

11581

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Showing 3,812 reviews

September 24, 2024

Awesome Customer Service, Brought Vehicle In For Service And The Process Was Smooth, Keot Me Updated While Waiting. Will Be Back For Future Services. More

by EMERPUS91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 25, 2024 -

Honda of Valley Stream responded

Thank you for your feedback! We're glad to hear that your service experience was smooth and professional. We look forward to assisting you with future services!

September 24, 2024

I always have a great experience at Honda of Valley Stream. It's a little far from home, but as a longtime customer, it's worth it to me. Brandon was especially helpful, updated me on the progress of m More

by JCKING1965
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 25, 2024 -

Honda of Valley Stream responded

Thank you for your loyalty! We're glad to hear that Brandon provided helpful updates and made your visit efficient. We appreciate you making the trip and look forward to continuing to serve you!

September 24, 2024

Mrs Clara was en excellent and knowledgeable person. She helped me in a very professional manner. Thank you so much. More

by FLOWERCITA1095
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 25, 2024 -

Honda of Valley Stream responded

Thank you for your feedback! We're delighted to hear that Mrs. Clara provided such excellent and professional service. We appreciate your kind words and look forward to assisting you again!

September 24, 2024

Wish that they would offer coupons for services. Wait time is also quite long to More

by Christina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Briyanna Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 25, 2024 -

Honda of Valley Stream responded

Thank you for your feedback. We appreciate your suggestion regarding service coupons and understand the concern about wait times. We'll take this into consideration as we work to improve the overall experience for our customers. Your input is valuable to us!

September 24, 2024

Waited over two hours for an oil change even though I had an appointment, wondering what is the purpose of the appointment? More

by cazephillips
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kevin Singh
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 25, 2024 -

Honda of Valley Stream responded

We do apologize for the longer than expected wait time. We are always striving to improve on our timing without sacrificing the quality of the service provided. We look forward to the opportunity to work with you again. Take care!

September 23, 2024

Great customer service but had to wait over 2 hours for a scheduled oil change More

by SIMEONSIMMS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Briyanna Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 24, 2024 -

Honda of Valley Stream responded

Thank you for taking the time to review your experience. We are always working on improving the wait time. We do hope to see you again and appreciate you letting us know where we can improve. Take care!

September 21, 2024

Amazing service very friendly and enjoyed working with Bryanna. Thank you so much for everything! More

by kaylynhausmann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Briyanna Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 23, 2024 -

Honda of Valley Stream responded

Thank you for your kind words! We're delighted to hear that you had such a great experience with Bryanna. We appreciate your feedback and look forward to assisting you again in the future!

September 21, 2024

Attentive - Informative - Clean - Free WiFi - Free Coffee/Tea - Everyone is polite! - Zero complaints at all! More

by cjytwotwotwo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Singh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Briyanna Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Skawinsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 23, 2024 -

Honda of Valley Stream responded

Thank you for your positive feedback! We're delighted that you enjoyed the attentive service, clean environment, and all the amenities we offer. It’s great to hear there were zero complaints, and we look forward to providing you with the same level of service next time!

September 21, 2024

Service is good and nice people who are working in front desk and good answer More

by kyungklee78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Skawinsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 23, 2024 -

Honda of Valley Stream responded

Thank you for your feedback! We're glad to hear that you had a positive experience with our service and that the front desk staff provided helpful answers. We look forward to serving you again!

September 21, 2024

Alex Marcel is the best service rep. He always makes my trip to the service department as cool and calm as he is. Always addresses my concerns and takes care of any issues I have. And al More

by JOZONE113
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Singh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerry Lancaster JR
5.0
This rating includes all reviews, with more weight given to recent reviews.
Briyanna Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Skawinsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 23, 2024 -

Honda of Valley Stream responded

Thank you for sharing your experience! We're thrilled to hear that Alex consistently provides such excellent service and takes care of everything the first time. We appreciate your feedback and look forward to serving you again!

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