Heritage Chevrolet Buick Owings Mills - Service Center

Great service Staff is very courteous and professional. Comfy lounge area. I don’t want anyone else touching my vehicle besides Sean Lewis. I have had 11 corvettes. Staff is very courteous and professional. Comfy lounge area. I don’t want anyone else touching my vehicle besides Sean Lewis. I have had 11 corvettes. Stephanie takes good care of me every time I come. I refer everybody to Sean and Heritage. Great job More

Recall of my Pontiac Received a recall notice about my airbag needing to be replaced. Part had to be ordered and Carla W. took the initiative to call me when part arrived Received a recall notice about my airbag needing to be replaced. Part had to be ordered and Carla W. took the initiative to call me when part arrived (2 weeks) so as to schedule an appointment. Once in for service, received shuttle home and back to dealership when done (Walt ?...retired service manager). Carla...excellent customer skills exhibited throughout experience. I do have automotive background as well More

Excellent service 20 years of excellent service and an outstanding corvette technician, Sean Lewis. That’s why I keep returning. I trust this maintenance facility. I ha 20 years of excellent service and an outstanding corvette technician, Sean Lewis. That’s why I keep returning. I trust this maintenance facility. I have spent a considerable amount of money in the last year on upkeep of an older Vette I intend to keep. I highly recommend this facility to people who ask about car service and have sent relatives here. More

Excellent service My truck failed state emission inspection so I took the truck to Heritage Chevy for repair. The Service Manager, Stephanie, was absolutely amazing. My truck failed state emission inspection so I took the truck to Heritage Chevy for repair. The Service Manager, Stephanie, was absolutely amazing. She was knowledgeable, personable and very customer oriented. She gave me an estimate of repairs and itemized repairs for me. The repairs took a couple of days but still came in under estimate and ahead of schedule. Great job! More

Awesome Customer Service! I always receive awesome customer service and great care for my Camaro. I have been with this location for over 10 years and have purchased 3 cars. T I always receive awesome customer service and great care for my Camaro. I have been with this location for over 10 years and have purchased 3 cars. The employees are quick and efficient. Thanks More

Life Saver I dont usually stop past this heritage location but was blow away by the great service and attentiveness from Ms.Vivian. I came in befuddled after hav I dont usually stop past this heritage location but was blow away by the great service and attentiveness from Ms.Vivian. I came in befuddled after having some tire troubles, at which time she assurred me she would do her best to help. Im not one for car jargon but was happy to have the prices and more explained clearly and concisely. Thanks again !! More

Satisfied customer I have so such a wonderful experience with Stephanie in the service lane she make me feel like I’m a blood relative. If awesomewonferful was a word s I have so such a wonderful experience with Stephanie in the service lane she make me feel like I’m a blood relative. If awesomewonferful was a word she would still exceed that Since she make me feel like family I will have to say thanks “STEPH” More

Service repair Par excellence. Stephanie understood my concern and in my opinion went beyond to insure that I was ok with the service repair quote. Made a tough situ Par excellence. Stephanie understood my concern and in my opinion went beyond to insure that I was ok with the service repair quote. Made a tough situation better. More

professional Fair, I had to return the car right after tgecwirk was done the engine light came on. it was taken back in, my rental was taken care of. Fair, I had to return the car right after tgecwirk was done the engine light came on. it was taken back in, my rental was taken care of. More

Wonderful customer service From service writers to service director to cashier, you can’t go wrong at this dealership they treat you with the upmost respect. They get you in as From service writers to service director to cashier, you can’t go wrong at this dealership they treat you with the upmost respect. They get you in as quickly as they can and get you out the door in just seem fashion. They are on parallel to any other dealership I’ve ever dealt with and it is only with true passion that they treat each customer. More