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Heiser Toyota

Milwaukee, WI

4.7
7,299 Reviews
Heiser Toyota is a Premier Toyota Dealership on West Metro Auto Mall in Milwaukee. The company has been a family owned business for 100 years. Our commitment to Customer Excellence has earned us the Toyota President's Award multiple times. Our focus is to treat all our customers as our special guests throughout the lifetime of their vehicle ownership. Our service technicians are factory-trained and certified, working with OEM warrantied parts. Heiser Toyota works with the latest diagnostic equipment to assess your vehicle's immediate needs. Plus, we offer courtesy transportation, kids play area, free WiFi, a comfortable waiting area with complimentary refreshments, popcorn and coffee. Every service at our dealership comes with a complimentary car wash too. Today's Your Day at Heiser!
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11301 W Metro Auto Mall

Milwaukee, WI

53224

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Showing 7,299 reviews

March 08, 2025

Veet friendly people always and helpful. There to answer questions and make things happen the best for you. More

by s_olson75
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jakub Kania
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2025 -

Heiser Toyota responded

Here at Heiser Toyota, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Today’s your Day Jessica Phillips - General Manager 414-357-2100 jphillips@heiser.com

March 07, 2025

scheduling was easy and completed work on timely manner. Good customer services and nice waiting room More

by huajlis@yahho.com
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Nathaniel Jenkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2025 -

Heiser Toyota responded

Dear Valued Customer, Thank you for your business. We are so glad you had a positive experience during your service appointment. Thanks for choosing Heiser Toyota!

March 07, 2025

Tommy is best at his job. Excellent customer sevice and had my vehicle in am out in no time. More

by 187saja
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Tom Lowther
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2025 -

Heiser Toyota responded

Thank you for the kind words for Tom and our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

March 06, 2025

He was very helpful and offered to replace my registration sticker on my license plate! More

by gilbertkasha
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Michael Wemmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2025 -

Heiser Toyota responded

Gilbert, Thanks for sharing about your experience with Heiser Toyota. Michael and our team appreciate your business and hope to see you again soon! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

March 06, 2025

Al was great to work with, and helped us through the entire process excellently. Thanks Al! More

by Jackschubert8
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Al Hussain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2025 -

Heiser Toyota responded

Dear Jack, Thank you for your business! We are so glad you had a good experience with Al! We look forward to assisting you with any of your car service or buying needs in the future.

March 06, 2025

The entire team and staff were friendly and helpful. We will continue to have service at this dealership More

by ADAMUBERT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Lowther
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2025 -

Heiser Toyota responded

Dear Adam, We are so glad you had a positive experience with the Heiser Toyota team. Thank you for your business. We look forward to servicing your vehicle in the future.

March 06, 2025

Service was efficient, cost effective and fast. I was able to not have to miss scheduled work time. More

by kuetransportation
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Lowther
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2025 -

Heiser Toyota responded

Dear Kue Transportation, We are glad that you had a positive experience and didn't have to miss scheduled work time. Thank you for your business. We look forward to assisting you in the future at Heiser Toyota!

March 05, 2025

People are very helpful and friendly. Service is speedy and professional. I will continue to maintenance my car there More

by BOMILT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Lowther
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2025 -

Heiser Toyota responded

Dear Valued Customer, Thank you for your 5 star review. We are glad to hear you had a positive experience at Heiser Toyota within our service department. Thank you for your business. We look forward to servicing your vehicle in the future.

March 04, 2025

As always I had great service and considering the amount of work that needed to be done Lori did a great job! More

by andrew_bsch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lori Gong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2025 -

Heiser Toyota responded

Thank you, Andrew, for choosing Heiser Toyota. Your feedback and rating mean a lot to us. We're glad Lori was able to help, and we hope to see you again! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

March 04, 2025

Heiser has a friendly staff that works together to ensure real customer satisfaction. Highly recommended for more reasons than one. Alex, our sales rep, was extremely helpful along the buying process from st More

by bryanmack3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jorgo Ndina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2025 -

Heiser Toyota responded

Thank you, Bryan, for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Alex and Jorgo here at Heiser Toyota. Today’s your Day Jessica Phillips - General Manager 414-357-2100 jphillips@heiser.com