James Hicks III
James Hicks III at Heiser Toyota

James Hicks III

Sales & Leasing Consultant

Heiser Toyota

11301 W Metro Auto Mall
Milwaukee, WI 53224

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4.8
413 Reviews

James Hicks joined Heiser Toyota as a Sales Consultant in 2004. He’s known for his ever-present smile. But what his fellow colleagues notice most, is its electric way of spreading to his customers. James always seems to have the happiest customers. James sure goes out of his way to make you feel like he really wants your business. He’s friendly and works his hardest to get you the best deal possible. Growing up, James had a passion for music. In fact, he was once a member of the opening act for The Four Tops and The Temptations. Heiser Toyota would like to recognize him for “The Way You Do the Things You Do”, but James would most likely respond “I Can’t Help Myself”. Outside of the dealership showroom, James is an all-around family man, the proud father of five children. Church and a faith-filled life are important to him. James is an elder in his Church, and works every day to provide an example for others to respect and follow.

Dealership Experience

21 yrs, 9 mos

Industry Experience

21 yrs, 9 mos

Specialties & Trainings

Member of the Bronze sale society of Toyota

4.8

413 Reviews

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413 Reviews of James Hicks III

May 09, 2026

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James and Michael were awesome! Hands down the easiest and most enjoyable experience we have had at a dealership. More

by AndreaM
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Recommend Dealer
Yes

Other Employees Tagged: Michael Van Ackeren

May 09, 2026

Heiser Toyota responded

James and Michael are delighted their efforts made purchasing your new Toyota so smooth and fun. Thank you for sharing your experience! Today’s your Day Gary Jaros - General Manager 414-357-2100 gary.jaros@heiser.com

May 05, 2026

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I was treated well, service complete ,attendees, very curtious.maybe next time they could check ,windshield wipers and fluids. Otherwise quite satisfied, thanks! More

by FAT67BOYS
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Recommend Dealer
Yes
May 06, 2026

Heiser Toyota responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your experience here at Heiser Toyota. Today’s your Day Gary Jaros - General Manager 414-357-2100 gary.jaros@heiser.com

May 03, 2026

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The service was terrific, the new car a thrill! James was friendly, helpful, and informative. More

by rink.cravats.9z
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Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Jorgo Ndina, Shahat Mohamed

May 03, 2026

Heiser Toyota responded

What a joy to hear James made your visit friendly and informative and that your new Toyota is such a thrill to drive. Enjoy every moment behind the wheel. We appreciate your five-star feedback and look forward to assisting you again. Today’s your Day Gary Jaros - General Manager 414-357-2100 gary.jaros@heiser.com

April 22, 2026

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James Hicks III made my car buying experience the most easiest and stress-free Experience. I would recommend him to anyone. He took time to answer all of my questions. He worked with me to find something More

by sweet908
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Recommend Dealer
Yes

February 13, 2026

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My experience with Heiser Toyota through the years has always been a positive experience. My leasing consultant, James Hicks lll, has been there throughout my leading needs. James makes the leasing experi More

by Michael M
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Jakub Kania

Feb 13, 2026

Heiser Toyota responded

It’s fantastic to hear that James’s expertise and friendly manner made leasing your new Toyota 4Runner such a smooth process. Thank you for recognizing our team’s professionalism and support over the years. We appreciate your loyalty and hope to welcome you back when it’s time for your next lease. Today’s your Day Gary Jaros - General Manager 414-357-2100 gary.jaros@heiser.com

November 30, 2025

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We can buy from any Toyota dealer, but we only go to Heiser Toyota because of the excellent service we receive. Our family has purchased/leased more than 10 cars from Heiser. We feel like we're part of More

by RREAGON
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Recommend Dealer
Yes
Nov 30, 2025

Heiser Toyota responded

It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Heiser Toyota! Today’s your Day Gary Jaros - General Manager 414-357-2100 gary.jaros@heiser.com

November 14, 2025

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Heiser is a great dealership. The employees were friendly and very helpful in ordering and helping me purchase my vehicle. More

by Nathan
Recommend Dealer
Yes

Other Employees Tagged: Michael Van Ackeren

Nov 14, 2025

Heiser Toyota responded

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future! Today’s your Day Gary Jaros - General Manager 414-357-2100 gary.jaros@heiser.com

June 25, 2025

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**UPDATE** After finding out that they sold my dad an extended warranty he didn’t want, I contacted them the same day and the next to get it removed. Both times, I’ve been sent to voicemail, and no one h More

by Jxyooj12
Sales Price Transparency
Purchase Time
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Recommend Dealer
No

Other Employees Tagged: Jorgo Ndina, Darrin Henry

Jun 25, 2025

Heiser Toyota responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback. Today’s your Day Jessica Phillips - General Manager 414-357-2100 jphillips@heiser.com

April 13, 2025

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Very happy with James and this dealership. Everything was smooth and all were pleasant to work with. More

by BRUCE#1
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Pat Pomeranz, Shahat Mohamed, Peter Miszewski, John Piquette , Xavier Lee, Andrew Smith

Apr 13, 2025

Heiser Toyota responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

April 13, 2025

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Great service and customer relations. Have been a customer for years and will continue to be for years to come. More

by RREAGON
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Recommend Dealer
Yes
Apr 13, 2025

Heiser Toyota responded

Thanks for sharing your thoughts about your experience with Heiser Toyota. We appreciate your business and hope to see you again soon! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

Apr 13, 2025

RREAGON responded

Great to work with, from sales to service!

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