Chad Covert
Chad Covert at Heiser Toyota

Chad Covert

Sales Manager

Heiser Toyota

11301 W Metro Auto Mall
Milwaukee, WI 53224

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4.8
291 Reviews
4.8

291 Reviews

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291 Reviews of Chad Covert

May 05, 2026

Dealership Rating
Employee Rating

Very much a wonderful experience. Never felt pushed. Time was taken to explain in detail procedures that needed to be addressed. Christine wonderful sales lady same with Jorge explain More

by Mary Vella
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jorgo Ndina, Christine Michalowski , Michael service department

May 05, 2026

Heiser Toyota responded

Thank you for sharing your wonderful experience. We’re glad Christine and Jorgo took the time to explain every step so you felt comfortable purchasing your new Toyota. Your family’s excitement means a lot to our team. Today’s your Day Gary Jaros - General Manager 414-357-2100 gary.jaros@heiser.com

May 04, 2026

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Employee Rating

Darrin is an excellent salesman he is patient and he gets the job done and efficiently More

by takaraross21
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jorgo Ndina, Darrin Henry

May 03, 2026

Dealership Rating
Employee Rating

Everyone is efficient and easy to work with. I’ll continue to rely on Heiser for all my driving needs. More

by EAMESS1952
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 03, 2026

Heiser Toyota responded

Thank you for the perfect rating and for choosing us for your Toyota needs. We’re pleased you found the process efficient and straightforward. We look forward to supporting you with all your driving needs going forward. Today’s your Day Gary Jaros - General Manager 414-357-2100 gary.jaros@heiser.com

April 29, 2026

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Employee Rating

This was my first buying experience with Heiser Toyota and they hit a home run with regards to customer service and ease of process. Thank you. More

by bobbers61
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Jorgo Ndina, Darrin Henry

April 28, 2026

Dealership Rating
Employee Rating

Great to work with. Knowledgeable, relateable, courteous and effecient. Will definitely buy from them again. More

by midioholguin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

April 23, 2026

Dealership Rating
Employee Rating

This was my first experience working with Heiser Toyota and found Roger and the staff very helpful and informative, and would recommend Heiser to anyone looking for a Toyota, More

by jmnell
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Roger Droukas, Jorgo Ndina

April 22, 2026

Dealership Rating
Employee Rating

I had an excellent experience at this dealership. James Hicks was amazing. I would recommend him to anyone. He was very understanding and took as much time as he needed with me to explain the in's an More

by sweet908
Recommend Dealer
Yes

Other Employees Tagged: Chad Covert

April 10, 2026

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Employee Rating

Brought my Camry in for an oil change and tire rotation along with a multi-point inspection, the technician took a very thorough video and found that I had a tiny nail in one of my tires. Had I not brought More

by Bryan Schultz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Wemmer

Apr 10, 2026

Heiser Toyota responded

It’s great to hear our service team’s detailed video inspection caught that nail before it became a bigger problem. Thank you for bringing your Toyota Camry in for an oil change, tire rotation, and multi-point inspection. Don’t hesitate to reach out if you need anything else. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

March 26, 2026

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Employee Rating

We came in looking for a very specific vehicle James our salesman helped us find the vehicle that we were looking for at a price we were happy with and overall made us feel like valued customers. More

by linda96
Recommend Dealer
Yes

Other Employees Tagged: Chad Covert

March 24, 2026

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Employee Rating

The staff were professional, knowledgeable and friendly. We enjoyed the experience. I'd recommend Heiser. It's a trusted dealership More

by buybuy7710
Recommend Dealer
Yes

Other Employees Tagged: Chad Covert

Mar 24, 2026

Heiser Toyota responded

We’re thrilled Chad and the rest of our team made your used Toyota RAV4 Hybrid purchase so smooth and enjoyable. Thank you for the recommendation and for trusting our professional, friendly service. Today’s your Day Gary Jaros - General Manager 414-357-2100 gary.jaros@heiser.com

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