301 Reviews
Write a Review301 Reviews of Chad Covert
August 06, 2026
Lorri was beyond exceptional to work with! Jorgo was amazing as well! Thank you! I especially enjoyed how easy and effortless Lorri made the process go. She definitely made me feel like a prio Jorgo was amazing as well! Thank you! I especially enjoyed how easy and effortless Lorri made the process go. She definitely made me feel like a priority which is rare these days. I can't thank her enough for the encouraging words she said one on one to my daughter. (She told me after, thank you for that). You not only sold me my dream truck but as we drove away in it my daughter also seemed to have a stronger, wiser, more grown, independent look to her! Wow! What a day! Thanks again Lorri, you touched our 💕 More
Other Employees Tagged: Jorgo Ndina, Lorri Aiono-Dimoff
July 26, 2026
Friendly, informative and not pushy He definitely ensured I had what I needed to protect myself financially without trying to sell me things I know I didnt need I had what I needed to protect myself financially without trying to sell me things I know I didnt need More
Other Employees Tagged: Chad Covert
July 15, 2026
The entire experience was delightful. All staff that I came in contact with were very friendly and helpful and answered any questions I had and made sure weeks after had followed up with All staff that I came in contact with were very friendly and helpful and answered any questions I had and made sure weeks after had followed up with me to make sure the vehicle I purchased was still loved by its owner and shared contact information in case anything may surface in the future, but overall had a pleasant experience and would recommend to others! Much appreciated and thank you to all the staff at Heiser Toyota and special shout out and thanks to Tony Avello for his recommendation and referral. More
Other Employees Tagged: Christine Michalowski, Michael Van Ackeren , Gene Vicari (friends of Tony Avello) (set up the Vehicle purchase with all the right people and made experience run, smooth and efficient and drove off the lot in less than two hours.) thank you Gene 🙂
July 12, 2026
I went in to look for a Toyota Rav 4 Hybrid. I found exactly what I was looking for. The sale person was great. I would recommend the dealership to anybody who asked. I found exactly what I was looking for. The sale person was great. I would recommend the dealership to anybody who asked. More
Other Employees Tagged: Lorri Aiono-Dimoff, Jakub Kania
July 11, 2026
Played the standard games of trying to make us sit around forever. Took 2 hours to tell us what they would actually sell the car for, then after we said it was fair and we'd take it, they took 3.5 more hours forever. Took 2 hours to tell us what they would actually sell the car for, then after we said it was fair and we'd take it, they took 3.5 more hours to finalize everything. Annoying as xxxx! More
Other Employees Tagged: Chad Covert
June 03, 2026
I loved dealing with Javonte, an incredibly patient, honest and understanding sales person with excellent communication skills! He deserves the managers position! honest and understanding sales person with excellent communication skills! He deserves the managers position! More
Other Employees Tagged: Chad Covert
May 30, 2026
My experience initially was great. Things were going smooth. Only small complaint early on was I felt like I had to prompt them to get back with me about certain things. After Things were going smooth. Only small complaint early on was I felt like I had to prompt them to get back with me about certain things. After the purchase was made we hit a few snags. I live in Michigan the dealer in Wisconsin we were coming into some logistical issues picking up the car. We had some miscommunications about me wanting to get it delivered. But they offered to meet me half way. Which was nice. But then finding me an additional driver posed to b challenging. After some back and fourth we were able to line up a day. And here’s where things really fell apart. We had 4 business days to get this lined up. Somewhat complicated task with time zone and schedule constraints. I was the only one working on this. I continually asked for driver information thy couldn’t provide. Didn’t know who was gonna do it. But 10 emails back and fourth with Javonte. He told me that they would b able to meet me at 11am central time 12 eastern. Which was my zero time in order to get either myself or my wife back to get our kid from school at 3. All was well. Until the morning of the meet. I was blind driving for an hr. The same time they shoulda been driving with no contact from anyone there. I email Javonte he says ohhh yeah. They left 35 min ago. But he’s on a day off and not in office. So I call. Eventually get with mark. Sales manager who says they will b there at noon. I say who’s noon. Bc noon central doesn’t work for me. And kinda got a lot of attitude from mark insinuating it was my fault that I had to do it today. But what really made me mad and almost call off the deal was. MARK told me they left 20 min ago. Does he need to call them back. And he gives me the drivers number. Finally. But when I call the driver he tells me they just left 2 min ago. So they messed up the time there were gonna leave. They were gonna leave and instead of just owning it they double and tripled down on the lies all the way up the sales dept. Just liars. And it’s never a good feeling buying a used car from a known proven liar. The car seems to b as advertised no complaints. And it was obviously what I deemed to be a good deal bc I bought the car. But after they proved themselves liars I wouldn’t recommend them to anyone else. More
Other Employees Tagged: Jorgo Ndina, Javonte LeFlore

