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Nathaniel Jenkins

Overview Reviews (117) Inventory (104)

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Nathaniel Jenkins

Service Advisor

Heiser Toyota

11301 W Metro Auto Mall
Milwaukee, WI 53224

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4.6

117 Reviews

Overview Reviews (117) Inventory (104)

4.6

117 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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117 Reviews of Nathaniel Jenkins

July 17, 2026

Dealership Rating

Employee Rating

Nathaniel kept me informed of my car's progress and gave me an accurate timeline. He was very friendly and helpful. me an accurate timeline. He was very friendly and helpful. More

by MDION0

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Nathaniel Jenkins

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Jul 17, 2026 -

Heiser Toyota responded

Thank you for sharing your experience with Nathaniel. It’s great to know he kept you informed with a clear timeline while working on your Toyota RAV4 Hybrid. We appreciate your kind words and look forward to assisting you again. Today’s your Day Gary Jaros - General Manager 414-357-2100 gary.jaros@heiser.com

July 17, 2026

Dealership Rating

Employee Rating

Nathaniel kept me informed of my car's progress and gave me an accurate timeline. He was very friendly and helpful. me an accurate timeline. He was very friendly and helpful. More

by MDION0

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Nathaniel Jenkins

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Jul 17, 2026 -

Heiser Toyota responded

It was wonderful to hear that Nathaniel kept you informed, provided an accurate timeline, and was friendly and helpful during your Toyota service. Thank you for sharing this feedback. We look forward to assisting you again. Today’s your Day Gary Jaros - General Manager 414-357-2100 gary.jaros@heiser.com

July 17, 2026

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Employee Rating

Discovered a problem and fixed it during an inspection as part of an oil change. I appreciate the attention to detail. part of an oil change. I appreciate the attention to detail. More

by MDION0

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Nathaniel Jenkins

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Jul 17, 2026 -

Heiser Toyota responded

Thank you for noting how we identified and resolved that issue during your Toyota RAV4 Hybrid oil change inspection. Nathaniel and our team take pride in catching issues before they become problems. We appreciate the chance to keep your RAV4 running smoothly. Today’s your Day Gary Jaros - General Manager 414-357-2100 gary.jaros@heiser.com

July 17, 2026

Dealership Rating

Employee Rating

Nathaniel kept me informed of my car's progress and gave me an accurate timeline. He was very friendly and helpful. me an accurate timeline. He was very friendly and helpful. More

by MDION0

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Nathaniel Jenkins

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Jul 17, 2026 -

Heiser Toyota responded

It’s great to hear Nathaniel kept you updated with a clear timeline and friendly support during your Toyota RAV4 Hybrid service. We appreciate you choosing us for your maintenance and look forward to serving you again. Today’s your Day Gary Jaros - General Manager 414-357-2100 gary.jaros@heiser.com

July 17, 2026

Dealership Rating

Employee Rating

Nathaniel kept me informed of my car's progress and gave me an accurate timeline. He was very friendly and helpful. me an accurate timeline. He was very friendly and helpful. More

by MDION0

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Nathaniel Jenkins

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Jul 17, 2026 -

Heiser Toyota responded

It’s wonderful to know Nathaniel kept you updated on your Toyota RAV4 Hybrid’s progress with a clear timeline. We’re delighted his friendly, helpful approach stood out. Thank you for your five-star rating and we look forward to assisting you again. Today’s your Day Gary Jaros - General Manager 414-357-2100 gary.jaros@heiser.com

July 17, 2026

Dealership Rating

Employee Rating

Nathaniel kept me informed of my car's progress and gave me an accurate timeline. He was very friendly and helpful. me an accurate timeline. He was very friendly and helpful. More

by MDION0

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Nathaniel Jenkins

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Jul 17, 2026 -

Heiser Toyota responded

What a pleasure to read that Nathaniel kept you informed and set an accurate timeline for your Toyota RAV4 Hybrid service. We appreciate you trusting us with your vehicle and look forward to assisting you again. Today’s your Day Gary Jaros - General Manager 414-357-2100 gary.jaros@heiser.com

July 15, 2026

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Employee Rating

Excellent service I absolutely loved the customer service and the excellent work done on my truck and the excellent work done on my truck More

by markyereyes

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Nathaniel Jenkins

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Jul 15, 2026 -

Heiser Toyota responded

Thank you for the kind words about our service and the work on your Toyota Tacoma. We’re thrilled our team could provide a great experience. Please let us know if you need any future support. Today’s your Day Gary Jaros - General Manager 414-357-2100 gary.jaros@heiser.com

July 13, 2026

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Employee Rating

All good. Clean, good commucation. Treat your vehicle well.. No complaints This survey is annoying me Clean, good commucation. Treat your vehicle well.. No complaints This survey is annoying me More

by BANKNOT

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Nathaniel Jenkins

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June 25, 2026

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Employee Rating

There were originally some issues with the discounts applied, but Nate called and made sure that everything was corrected. It was clear that getting it done right for me was a priority and I truly appre applied, but Nate called and made sure that everything was corrected. It was clear that getting it done right for me was a priority and I truly appreciated it. I am still waiting to hear back about my alignment since the paperwork shows that it is not yet within proper specs. Once this is corrected, I’ll be able to change my review to 5 stars. More

by CARRIECSS

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Nathaniel Jenkins

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June 17, 2026

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Employee Rating

The service technicians are all polite and courteous, the mechanics have always done very good work. I have never had to take any of our cars back to correct any issues. It's done right the first-time. mechanics have always done very good work. I have never had to take any of our cars back to correct any issues. It's done right the first-time. More

by Glpfeifer16

Verified Customer

Recommend Dealer

Yes

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