Nathaniel Jenkins
Nathaniel Jenkins at Heiser Toyota

Nathaniel Jenkins | Page 2

Service Advisor

Heiser Toyota

11301 W Metro Auto Mall
Milwaukee, WI 53224

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4.6
96 Reviews
4.6

96 Reviews

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96 Reviews of Nathaniel Jenkins

March 26, 2026

Dealership Rating
Employee Rating

1st I want to have Ryan the service guy 5 he was excellent in helping me. Nat did everything to make my experience there worth the time spent, no one ever mentioned a warranty on my tire. I have bee More

by Mlovelace1054
Recommend Dealer
Yes

Other Employees Tagged: Nathaniel Jenkins

Mar 26, 2026

Heiser Toyota responded

Thank you for highlighting Nathaniel’s assistance during your Corolla Cross service visits. We’re glad he clarified the tire warranty and made your time here worthwhile. We appreciate your loyalty and look forward to supporting you again. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

March 25, 2026

Dealership Rating
Employee Rating

Courteous employees. Always keep me informed of progress on the service provided Only bring my vehicle to Heiser for service More

by bethbassler724
Recommend Dealer
Yes

Other Employees Tagged: Nathaniel Jenkins

Mar 25, 2026

Heiser Toyota responded

Thank you for sharing your feedback. We’re glad Nathaniel and our service staff kept you informed during your Toyota maintenance. We look forward to assisting you again with your vehicle. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

March 25, 2026

Dealership Rating
Employee Rating

Courteous employees. Always keep me informed of progress on the service provided Only bring my vehicle to Heiser for service More

by bethbassler724
Recommend Dealer
Yes

Other Employees Tagged: Nathaniel Jenkins

Mar 25, 2026

Heiser Toyota responded

Thank you for noting our team’s courteous service and clear updates during your Toyota Highlander maintenance. We’re honored to be your go-to service destination and look forward to helping you again. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

March 20, 2026

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Employee Rating

Nate was excellent and helped me out a lot. I can't believe how unaffordable dealerships are. It's pretty sad. More

by Clint Rodgers
Recommend Dealer
No

Other Employees Tagged: Nathaniel Jenkins

Mar 23, 2026

Heiser Toyota responded

We appreciate your business, Clint. We'd like to know more about your visit and where you feel we can improve in order to make your next visit a 5-star experience. If it's possible to discuss your experience in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Thank you again for your input, and we hope to hear from you soon. Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

March 17, 2026

Dealership Rating
Employee Rating

The service was excellent and was completed in s timely fashion. The service person explained what was causing the service light to go on and the service department did the necessary repairs. More

by egbollmann
Recommend Dealer
Yes

Other Employees Tagged: Nathaniel Jenkins

Mar 17, 2026

Heiser Toyota responded

We’re glad Nathaniel took the time to explain what was triggering the service light on your Toyota Camry and that our team completed the repairs promptly. Thank you for the 5-star rating and for letting us assist you. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

March 11, 2026

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Employee Rating

Always pleased with the customer service I just wish waiting times for a oil change would be quicker More

by ONEHUNDPER
Recommend Dealer
Yes

Other Employees Tagged: Nathaniel Jenkins

March 05, 2026

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Employee Rating

Nathanial was very professional, knowledgeable, and patient. My oil changes have been taken care of through my warranty and the process to file a claim is timely. Nathaniel got the claim processed and More

by info@theitsybitsyscholars.com
Recommend Dealer
Yes

Other Employees Tagged: Nathaniel Jenkins

Mar 05, 2026

Heiser Toyota responded

Thank you for sharing your positive experience with Nathaniel during your Toyota service. We’re pleased he handled the warranty claim efficiently and kept communication clear with your insurance provider. We look forward to assisting you again. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

February 23, 2026

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Employee Rating

Someone turned my headlights off, which I always have on automatic. So I didn't realize I didn't have any lights on til I was driving on the freeway in the dark. Why do the techs do this? It's happened befo More

by RARCHIQUETTE1
Recommend Dealer
Yes

Other Employees Tagged: Nathaniel Jenkins

February 13, 2026

Dealership Rating
Employee Rating

Car wash is never available. But the folks are always polite. Keep up the good work. More

by Neuguy0
Recommend Dealer
Yes

Other Employees Tagged: Nathaniel Jenkins

Feb 15, 2026

Heiser Toyota responded

We sincerely value your business and look forward to your next visit. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

February 05, 2026

Dealership Rating
Employee Rating

Nate was friendly and courteous and helpful. He was very knowledgeable and seemed to have a good relationship with the team More

by jklubner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jorgo Ndina, Joe Kuckuk

Feb 05, 2026

Heiser Toyota responded

It’s great to hear Nathaniel provided friendly, knowledgeable service for your Toyota Highlander and worked seamlessly with our team. Thank you for the 5-star rating; we look forward to assisting you again.

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