Great service and very friendly staff.
I'm happy I purchased my vehicle at your company
I'm happy I purchased my vehicle at your company
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by gclark5864
Verified Customer
Verified Customer
Other Employees Tagged:
Peter Miszewski
Peter was awesome.
Super friendly and helpful! Service was quick too. Great. Outstanding. Boom. POW!
Super friendly and helpful! Service was quick too. Great. Outstanding. Boom. POW!
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by JDETTLAFF15
Verified Customer
Verified Customer
Other Employees Tagged:
Peter Miszewski
May 20, 2026 -
Heiser Toyota responded
Thank you for the five-star feedback! We’re delighted Peter provided friendly, helpful assistance and that your Toyota Corolla Hatchback service was completed swiftly. We look forward to assisting you again.
Today’s your Day
Gary Jaros - General Manager
414-357-2100
gary.jaros@heiser.com
Checking in was fine but not much was communicated.
Peter seemed distracted. I chose to wait and was disappointed in the snack options compared to other dealers I've used for my Honda. Little things th
Peter seemed distracted. I chose to wait and was disappointed in the snack options compared to other dealers I've used for my Honda. Little things that elevate the experience were missing. Reason it was not an average 3 was I knew there were recalls and Peter never addressed them, we got no updates on the car. When the car was ready I had to bring up the recalls and Peter seemed surprised that there were any and admitted to never checking.
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by Jessjere
Verified Customer
Verified Customer
Other Employees Tagged:
Peter Miszewski
May 18, 2026 -
Heiser Toyota responded
Thank you for this feedback, Jess. We're very sorry to see that you didn't have the best experience at our dealership. While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.
Gary Jaros - General Manager
414-357-2100
gary.jaros@heiser.com
He was very helpfull.
Took care of us right away. No standing around waiting in line.
Took care of us right away. No standing around waiting in line.
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by spideegirl1159
Verified Customer
Verified Customer
Service Price Transparency
May 15, 2026 -
Heiser Toyota responded
Thank you for the five-star review. We’re glad our team took care of your Corolla Cross Hybrid right away so you didn’t have to wait. We look forward to helping with any future Toyota service.
Today’s your Day
Gary Jaros - General Manager
414-357-2100
gary.jaros@heiser.com
Very efficient, professional, and knowledgeable!
The video of the repairs and maintenance was very helpful!
The video of the repairs and maintenance was very helpful!
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by WESTERNDRESSAGE
Verified Customer
Verified Customer
Other Employees Tagged:
Peter Miszewski
May 13, 2026 -
Heiser Toyota responded
Thank you for highlighting our efficient and professional service. We’re glad Peter’s video walkthrough helped you understand the repairs on your Toyota Corolla. We appreciate your feedback and look forward to supporting your vehicle’s care.
Today’s your Day
Gary Jaros - General Manager
414-357-2100
gary.jaros@heiser.com
Quick service at a reasonable price for an alignment.
Pleasant place to wait, with tables and chairs.
Pleasant place to wait, with tables and chairs.
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by keith.heidmann
Verified Customer
Verified Customer
Service Price Transparency
May 10, 2026 -
Heiser Toyota responded
Great to hear that our Toyota alignment service was quick and fairly priced, and that you enjoyed our seating area. We’re glad the waiting space met your expectations. Please let Peter or our service team know if there’s anything else we can do for your Sienna.
Today’s your Day
Gary Jaros - General Manager
414-357-2100
gary.jaros@heiser.com
I’ve been taking my Toyota to Heiser for regular
maintenance and have generally had a positive experience. The service advisors are friendly and knowledgeable, the technicians do solid work, and my
maintenance and have generally had a positive experience. The service advisors are friendly and knowledgeable, the technicians do solid work, and my vehicle always leaves feeling properly serviced. Appointments are usually easy to schedule, and they explain the recommended services clearly without unnecessary pressure. Overall, the team has been reliable and professional.
That said, I’m disappointed that free car washes are no longer included with service visits. This is the second time I’ve noticed this change, and it’s a noticeable step back from the previous perks that made the experience feel more complete.
Because of this, for our next Toyota Care visit we will be trying Russ Darrow instead to see how they compare. I hope Heiser brings back the complimentary washes or finds another way to add value, as we’ve been loyal customers and would like to continue coming here.
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by vitas-patten.4m
Verified Customer
Verified Customer
Service Price Transparency
May 03, 2026 -
Heiser Toyota responded
Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience.
Gary Jaros - General Manager
414-357-2100
gary.jaros@heiser.com
After working through the hurdles and frustrations I am
very pleased everything is done and seems to be working well
very pleased everything is done and seems to be working well
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by dbeck616
Verified Customer
Verified Customer
Other Employees Tagged:
Peter Miszewski
Apr 30, 2026 -
Heiser Toyota responded
Thank you for your patience as we navigated the service hurdles with your Toyota RAV4 Hybrid. Peter and our team are pleased to hear everything is now functioning properly. Please let us know if you need anything else.
Today’s your Day
Gary Jaros - General Manager
414-357-2100
gary.jaros@heiser.com
We had a new vehicle that we wanted to add a trailer
hitch onto. Peter got a detailed estimate of the price and we got everything installed just a few days later. The whole process was smooth and the pr
hitch onto. Peter got a detailed estimate of the price and we got everything installed just a few days later. The whole process was smooth and the price for the job was very reasonable. Our experience with everyone at Heiser was excellent. Thanks for your exceptional service!
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by dav.schroeder
Verified Customer
Verified Customer
Service Price Transparency
Apr 30, 2026 -
Heiser Toyota responded
Thank you for choosing our team to add a trailer hitch to your Toyota. We’re glad Peter provided a detailed estimate and that the installation was completed smoothly within a few days at a fair price. We appreciate your kind words and look forward to serving you again.
Today’s your Day
Gary Jaros - General Manager
414-357-2100
gary.jaros@heiser.com
It was an awesome experience.
It was a wonderful experience and the customer service did a great job by making sure I was attended to in no time. Nice place to service your car.
It was a wonderful experience and the customer service did a great job by making sure I was attended to in no time. Nice place to service your car.
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by tunmatics
Verified Customer
Verified Customer
Other Employees Tagged:
Peter Miszewski
Apr 06, 2026 -
Heiser Toyota responded
It’s wonderful to hear Peter and our team attended to you so quickly during your service visit. We’re glad you found our center inviting and appreciate you trusting us with your Toyota Corolla. We look forward to helping you again.
Today’s your Day
Joe Kuckuk - Service Manager
414-586-7134
jkuckuk@heiser.com
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