I had a wonderful experience with both Drew and Joe.
I was especially impressed with Drew because he took me back to the service area and showed me the work that was being done on the vehicle, and expla
I was especially impressed with Drew because he took me back to the service area and showed me the work that was being done on the vehicle, and explained what exactly they were able to fix, and what other options were available. It was the most thorough support I’ve ever received at a car repair shop, and I was very impressed and glad to truly understand what was going on with my vehicle.
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by CARRIECSS
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Joe Kuckuk
, Drew was the very best in repairs!!
Jul 19, 2026 -
Heiser Toyota responded
Thank you for sharing your experience with our service team. We’re glad Joe and the rest of the crew took the time to walk you through the repairs and options on your Toyota RAV4 Hybrid. It’s rewarding to know the thorough explanations helped you feel confident about the work performed.
Today’s your Day
Gary Jaros - General Manager
414-357-2100
gary.jaros@heiser.com
Heiser Toyota has routinely provided fast, friendly, and
expert service for my Toyota Crown. I'd not used Heiser for my Toyota service needs till we purchased our 26 Crown, and the 3 times I've been in for
expert service for my Toyota Crown. I'd not used Heiser for my Toyota service needs till we purchased our 26 Crown, and the 3 times I've been in for service, I've been very impressed with the cleanliness of the entire service area, waiting area, and restrooms, as well as the friendliness and helpfulness of all the staff I've encountered.
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by ferrante.amie
Verified Customer
Verified Customer
Service Price Transparency
Jul 14, 2026 -
Heiser Toyota responded
Delighted to hear our service team delivered fast, friendly, and expert care for your Toyota Crown. We’re glad the cleanliness of our service and waiting areas and the helpfulness of our staff made each visit comfortable. Thank you for choosing us again, and we look forward to assisting you in the future!
Today’s your Day
Gary Jaros - General Manager
414-357-2100
gary.jaros@heiser.com
The dealership always handles my issues.
This time they forgot to take my vehicle out of service mode.
This time they forgot to take my vehicle out of service mode.
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by bpasbrig
Verified Customer
Verified Customer
Other Employees Tagged:
Peter Miszewski
Jul 09, 2026 -
Heiser Toyota responded
Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience.
Today’s your Day
Gary Jaros - General Manager
414-357-2100
gary.jaros@heiser.com
He was trying to fix a key fob And later told me that the
thing had discontinued
thing had discontinued
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by stacyj576
Verified Customer
Verified Customer
Other Employees Tagged:
Peter Miszewski
I had a great problem free experience.
The service staff was knowledgeable, professional and friendly.
The service staff was knowledgeable, professional and friendly.
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by comerdavid18
Verified Customer
Verified Customer
Other Employees Tagged:
Peter Miszewski
Always have great service at Heiser.
They keep me informed of progress on my car.
They keep me informed of progress on my car.
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by LINDA79
Verified Customer
Verified Customer
Other Employees Tagged:
Peter Miszewski
Jul 04, 2026 -
Heiser Toyota responded
We’re glad to know our team keeps you informed during each service appointment. Thank you for trusting us with your Toyota Highlander Hybrid. We look forward to assisting you again.
Today’s your Day
Gary Jaros - General Manager
414-357-2100
gary.jaros@heiser.com
The service was nice and friendly and they were quick
with the service provided. It was appreciated.
with the service provided. It was appreciated.
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by weberjj2222.jw
Verified Customer
Verified Customer
Other Employees Tagged:
Peter Miszewski
Jun 20, 2026 -
Heiser Toyota responded
It’s great to hear our team provided quick and friendly service for your Toyota Grand Highlander. We appreciate you sharing that the speedy turnaround made a difference. We look forward to helping keep your Grand Highlander in top shape.
Today’s your Day
Gary Jaros - General Manager
414-357-2100
gary.jaros@heiser.com
Peter was good because he took the time to hear my
issues. However he was in the middle of an illness and when I returned for a follow up appointment he was out. The gentleman that took care of me did
issues. However he was in the middle of an illness and when I returned for a follow up appointment he was out. The gentleman that took care of me did a great job and got me out of there ahead of schedule. Don't recall his name though.
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by Neuguy0
Verified Customer
Verified Customer
Other Employees Tagged:
Peter Miszewski
Jun 22, 2026 -
Heiser Toyota responded
Thank you for choosing Heiser Toyota. Your feedback and rating mean a lot to us. We're glad Peter was able to help, and we hope to see you again!
Today’s your Day
Gary Jaros - General Manager
414-357-2100
gary.jaros@heiser.com
Talentless exploiter money hungry Incompetent and
unreliable unable to deliver on time Unmerciful Not customer-oriented
unreliable unable to deliver on time Unmerciful Not customer-oriented
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by ibrahimsince1985
Verified Customer
Verified Customer
Other Employees Tagged:
Peter Miszewski
A little bit slow.
1 hour and 40 minutes for oil change and tire rotation. I had a 7:30 am appointment, left at 9:20.
1 hour and 40 minutes for oil change and tire rotation. I had a 7:30 am appointment, left at 9:20.
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by COPY13579
Verified Customer
Verified Customer
Other Employees Tagged:
Peter Miszewski