Peter Miszewski

I’ve been taking my Toyota to Heiser for regular maintenance and have generally had a positive experience. The service advisors are friendly and knowledgeable, the technicians do solid work, and my maintenance and have generally had a positive experience. The service advisors are friendly and knowledgeable, the technicians do solid work, and my vehicle always leaves feeling properly serviced. Appointments are usually easy to schedule, and they explain the recommended services clearly without unnecessary pressure. Overall, the team has been reliable and professional. That said, I’m disappointed that free car washes are no longer included with service visits. This is the second time I’ve noticed this change, and it’s a noticeable step back from the previous perks that made the experience feel more complete. Because of this, for our next Toyota Care visit we will be trying Russ Darrow instead to see how they compare. I hope Heiser brings back the complimentary washes or finds another way to add value, as we’ve been loyal customers and would like to continue coming here. More

by vitas-patten.4m Verified Customer Verified Customer

Report | Print

After working through the hurdles and frustrations I am very pleased everything is done and seems to be working well very pleased everything is done and seems to be working well More

by dbeck616 Verified Customer Verified Customer

Report | Print

We had a new vehicle that we wanted to add a trailer hitch onto. Peter got a detailed estimate of the price and we got everything installed just a few days later. The whole process was smooth and the pr hitch onto. Peter got a detailed estimate of the price and we got everything installed just a few days later. The whole process was smooth and the price for the job was very reasonable. Our experience with everyone at Heiser was excellent. Thanks for your exceptional service! More

by dav.schroeder Verified Customer Verified Customer

Report | Print

It was an awesome experience. It was a wonderful experience and the customer service did a great job by making sure I was attended to in no time. Nice place to service your car. It was a wonderful experience and the customer service did a great job by making sure I was attended to in no time. Nice place to service your car. More

by tunmatics Verified Customer Verified Customer

Report | Print

I was able to get in and have the service done efficiently. I waited there, and the room was conducive to reading. They kept me informed about what was happening along the way efficiently. I waited there, and the room was conducive to reading. They kept me informed about what was happening along the way More

by pastlarry Verified Customer Verified Customer

Report | Print

Efficiency Efficiency in time promised explanation of charges Explanation understandable aids in making information clear charges Explanation understandable aids in making information clear More

by BJWARD6 Verified Customer Verified Customer

Report | Print

Great communication. Excellent job in keeping me informed on the status of my car. Heiser is always accommodating to my needs. Excellent job in keeping me informed on the status of my car. Heiser is always accommodating to my needs. More

by ONEPACKMAN004 Verified Customer Verified Customer

Report | Print

Great service, done in a timely matter. Well done as always. Great place to come to to get work done. Well done as always. Great place to come to to get work done. More

by BUCMAN03 Verified Customer Verified Customer

Report | Print

Good experience. Service writers should introduce themselves so we know who to commend. 2 more Service writers should introduce themselves so we know who to commend. 2 more More

by Lifeisgood59 Verified Customer Verified Customer

Report | Print

Came in earlier this week to get my rav4’s electrical wiring looked at. Engineer Peter Miszewski was extremely unprofessional and made me and my wife extremely uncomfortable. He wouldn’t stop talking abo wiring looked at. Engineer Peter Miszewski was extremely unprofessional and made me and my wife extremely uncomfortable. He wouldn’t stop talking about Donald trump and how much he hates immigrants. While trying to asking him question related to the vehicles it seemed the salesman was more engaged with social media and sharing memes attacking trans people. Eventually we decided to leave and will be going to a different Toyota dealership. More

Report | Print