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Heiser Toyota
Milwaukee, WI
7,980 Reviews
Heiser Toyota is a Premier Toyota Dealership on West Metro Auto Mall in Milwaukee. The company has been a family owned business for 100 years. Our commitment to Customer Excellence has earned us the Toyota President's Award multiple times. Our focus is to treat all our customers as our special guests throughout the lifetime of their vehicle ownership. Our service technicians are factory-trained and certified, working with OEM warrantied parts. Heiser Toyota works with the latest diagnostic equipment to assess your vehicle's immediate needs. Plus, we offer courtesy transportation, kids play area, free WiFi, a comfortable waiting area with complimentary refreshments, popcorn and coffee. Every service at our dealership comes with a complimentary car wash too. Today's Your Day at Heiser!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 6:00 AM - 6:00 PM
Tuesday 6:00 AM - 6:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 6:00 AM - 6:00 PM
Friday 6:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 6:00 AM - 6:00 PM
Tuesday 6:00 AM - 6:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 6:00 AM - 6:00 PM
Friday 6:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 7,980 reviews
May 16, 2026
Great experience! Everyone is very nice and I was pleased with what was done! Nate was very helpful! Everyone is very nice and I was pleased with what was done! Nate was very helpful! More
by JUDYEG
Verified Customer
May 16, 2026
Honest friendly It's the only dealership I would go to! Always have a positive experience! Always have a positive experience! More
by JUDYEG
May 16, 2026
Great experience! Everyone is very nice and I was pleased with what was done! Nate was very helpful! Everyone is very nice and I was pleased with what was done! Nate was very helpful! More
by JUDYEG
May 15, 2026
Overall, the service seemed good and everything appeared to be handled professionally. The staff was friendly, and the process was smooth. However, I would have appreciated a better explanation of what was to be handled professionally. The staff was friendly, and the process was smooth. However, I would have appreciated a better explanation of what was actually done during the service. When I picked up the vehicle, I was simply handed the paperwork without anyone reviewing the maintenance performed or answering any questions about the inspection. As a new customer and owner of a new vehicle, I think a brief walkthrough would make the experience feel much more complete and reassuring. Other than that, the visit went well, and I appreciate the work done on my vehicle. More
by dianis.crestrepo
May 15, 2026
Mike did a great job of diagnosing the problem with my daughter's 2019 Camry and arranged for a timely repair. daughter's 2019 Camry and arranged for a timely repair. More
by rolson
May 15, 2026
Checking in was fine but not much was communicated. Peter seemed distracted. I chose to wait and was disappointed in the snack options compared to other dealers I've used for my Honda. Little things th Peter seemed distracted. I chose to wait and was disappointed in the snack options compared to other dealers I've used for my Honda. Little things that elevate the experience were missing. Reason it was not an average 3 was I knew there were recalls and Peter never addressed them, we got no updates on the car. When the car was ready I had to bring up the recalls and Peter seemed surprised that there were any and admitted to never checking. More
by Jessjere
May 15, 2026
He was very helpfull. Took care of us right away. No standing around waiting in line. Took care of us right away. No standing around waiting in line. More
by spideegirl1159
May 14, 2026
Great service quick response helpful staff Quick turnaround of my service with nice early hours that fit my schedule turnaround of my service with nice early hours that fit my schedule More
by SAMUEL.KARGE
May 14, 2026
Excellent service. Courtesy top drawer. Attention to detail. Explanation of service and price. Progress reports while waiting. Courtesy top drawer. Attention to detail. Explanation of service and price. Progress reports while waiting. More
by Trucker Joyce
May 14, 2026
He was cheerful as ever and kept me updated on the progress of the repair. progress of the repair. More
by Gonger25
