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Heiser Ford Lincoln
Glendale, WI
1,721 Reviews
Thank you for your interest in Heiser! It's our goal to provide the information you need to make an informed car buying decision. After 100 years in business, we're committed to bringing a better automotive purchase and service experience to our customers. That's why so many make a visit to Heiser their first step in the process! They trust where to find the best value for the money. So, whether you're searching for new, certified pre-owned or used, our top-notch customer service and "Today's Your Day" attitude is available and waiting for you. That's The Heiser Difference!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
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Showing 1,721 reviews
February 22, 2025
Great customer relations. Treat customers like they are valued. Service department is great. Highly recommend. Treat customers like they are valued. Service department is great. Highly recommend. More
by Jvstrom
Verified Customer
February 21, 2025
The people that work at the dealership was pleasant. JT was excellent with me on my purchase of a car. JT was excellent with me on my purchase of a car. More
by cathystreet18
February 21, 2025
It's a nice clean space and all of the employees are well dress and very polite dress and very polite More
by What's Next
Employees Worked With
February 19, 2025
When we had an issue with our vehicle, we dropped it off over the weekend, without an appointment. They reached out to me the next day, letting me know when they could work on it, and fixed our issues withi over the weekend, without an appointment. They reached out to me the next day, letting me know when they could work on it, and fixed our issues within a couple days. They were awesome to work with!! More
by john.reis
Employees Worked With
February 19, 2025
Great work they did a great job thank you I going to recommend you guys recommend you guys More
by brownromell563
February 18, 2025
This last experience made up for the past experiences. They really took care of me. I put the wrong gas n my truck and they treated my vehicle like it was their own. It was a long wait, but worth it as th They really took care of me. I put the wrong gas n my truck and they treated my vehicle like it was their own. It was a long wait, but worth it as they were able to drain the flex fuel gas from my truck and it is driving better than ever. Not only that, Ellianna went even further and explained to me that I had points on my account which I knew nothing about. These points were credit to my bill and did not have to pay a dime. That was the icing on the cake. Never have I had this experience before. I made a mistake on my truck and did not have to pay to correct the mistake. I'm grateful for my last trip there. Heiser Ford on Port Washington is well with me! More
by sheriemdavis
Employees Worked With
February 16, 2025
The staff was reasonable. Unlike some people in the world they kinda understand that what’s fair is fair. I can appreciate that if nothing but the sales department is pushy an Unlike some people in the world they kinda understand that what’s fair is fair. I can appreciate that if nothing but the sales department is pushy and irritating calling/texting my phone 15 thousand times a day. Please get a life. More
by beauty_braids
Employees Worked With
Alex.
February 15, 2025
Very good experience. Drop the vehicle off and waited. Dealership ran into a problem, gave us a vehicle, which wasn’t necessary we would awaited call us when a vehicle is Drop the vehicle off and waited. Dealership ran into a problem, gave us a vehicle, which wasn’t necessary we would awaited call us when a vehicle is ready. We came back and picked it up very friendly. More
by mikemcphersonsr
Employees Worked With
Dave Lopez
February 13, 2025
You need to CONSTANTLY stay on top of them as they aren’t proactive about providing status updates. proactive about providing status updates. More
by MikeK
February 13, 2025
I waited for over an hour and a half. I asked why the price increased. They said it was because they didn’t have an active $20 coupon. Went on your site and found a $20 coupon. Got it I asked why the price increased. They said it was because they didn’t have an active $20 coupon. Went on your site and found a $20 coupon. Got it added. Didn’t even take $20 off. took $15. didn’t Have the energy to care. Stop asking me for surveys. I’m unhappy with your pricing. More
by ANGEL.WOOD
Employees Worked With
