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Heiser Ford Lincoln

Glendale, WI

Overview
Employees
Reviews
Vehicles
4.2
1,779 Reviews
Thank you for your interest in Heiser! It's our goal to provide the information you need to make an informed car buying decision. After 100 years in business, we're committed to bringing a better automotive purchase and service experience to our customers. That's why so many make a visit to Heiser their first step in the process! They trust where to find the best value for the money. So, whether you're searching for new, certified pre-owned or used, our top-notch customer service and "Today's Your Day" attitude is available and waiting for you. That's The Heiser Difference!
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1700 W Silver Spring Dr

Glendale, WI

53209

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Showing 1,779 reviews

May 07, 2025

JT did a great job and making us feel secure with our decision to buy the aviator. He was professional and friendly throughout the process. We felt lucky that JT turned out to be our sales person. More

by tsnyder812
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jhyaire Tatum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Meagan Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bassim Farhoud
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 07, 2025 -

Heiser Ford Lincoln responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Today’s your Day Chad Formico General Manager (414) 228-5700 Chad.formico@heiser.com

May 05, 2025

They have been very helpful. It has been a great experience when I need to bring my car in. More

by RD
Recommend Dealer
Yes
Employees Worked With
Ellianna Haliga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ellianna Haliga
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May 05, 2025 -

Heiser Ford Lincoln responded

Thank you for choosing Heiser Ford Lincoln. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Today’s your Day David Lopez Service Manager (414) 247-8850 david.lopez@heiser.com

May 03, 2025

Not good. Had a lot of issues with the finance manager and then the general manager when I had issues after leaving. More

by Sherristoub109
Recommend Dealer
No
Employees Worked With
Bruce Denson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bruce Denson
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May 05, 2025 -

Heiser Ford Lincoln responded

Dear Sherri, We're very sorry to hear you had a negative experience. We'd love the opportunity to hear about the issues you experienced during your visit with us and hopefully, clear them up if we can. If possible could you please contact us directly and let us know the best way to contact you and we will reach out. Chad Formico General Manager (414) 228-5700 Chad.formico@heiser.com

May 02, 2025

They were all professional and made the car buying process as easy as possible. I would definitely recommend Thomas to people I know looking to purchase a vehicle. More

by froehlich.theresa01
Recommend Dealer
Yes
Employees Worked With
Thomas Placek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thomas Placek
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May 02, 2025 -

Heiser Ford Lincoln responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Heiser Ford Lincoln. Today’s your Day Chad Formico General Manager (414) 228-5700 Chad.formico@heiser.com

May 02, 2025

Was very quick Was very quick,accurate and knowlegable Generous, and and and and and and More

by itspearl2398
Recommend Dealer
Yes
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May 03, 2025 -

Heiser Ford Lincoln responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Today’s your Day David Lopez Service Manager (414) 247-8850 david.lopez@heiser.com

May 01, 2025

Very happy with the dealership very very pleased. I would recommend my friend to buy from them More

by maryplonsky
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bassim Farhoud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peyton Formico
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 02, 2025 -

Heiser Ford Lincoln responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Heiser Ford Lincoln! Today’s your Day Chad Formico General Manager (414) 228-5700 Chad.formico@heiser.com

May 01, 2025

I purchased a car in February, I had to bring it back twice. The second time they had my car for a month and I'm still having the same issue. Very frustrating and dissatisfied More

by mervin1
Recommend Dealer
No
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May 02, 2025 -

Heiser Ford Lincoln responded

Mervin, we're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you, and we will reach out. We'd love to get to the bottom of this and turn things around for you. David Lopez Service Manager (414) 247-8850 david.lopez@heiser.com

April 30, 2025

The entire transaction from start to finish was the easiest and quickest transaction for a car I have ever had. Ryan was an excellent salesperson and finance and general manager were great! More

by jontkdp
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Devin Spielman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Walkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 30, 2025 -

Heiser Ford Lincoln responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Today’s your Day Chad Formico General Manager (414) 228-5700 Chad.formico@heiser.com

April 29, 2025

Bryce was courteous. He took the time to explain the type of services that were to be completed. The entire Ford team took care of my FORD TRANSIT 250 as if it were their More

by JLBRADLEY652
Recommend Dealer
Yes
Employees Worked With
Bryce
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Apr 29, 2025 -

Heiser Ford Lincoln responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Heiser Ford Lincoln. Today’s your Day David Lopez Service Manager (414) 247-8850 david.lopez@heiser.com

April 28, 2025

Excellent customer service in the service dept. when I arrived for my scheduled appointment, I was immediately welcomed and promptly processed. I was also given a ride home, and my vehicle was deli More

by scorpiocs52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tennessee
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Apr 28, 2025 -

Heiser Ford Lincoln responded

Thanks for sharing your thoughts about your experience with Heiser Ford Lincoln. We appreciate your business and hope to see you again soon! Today’s your Day David Lopez Service Manager (414) 247-8850 david.lopez@heiser.com

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