Bassim Farhoud
Bassim Farhoud at Heiser Ford Lincoln

Bassim Farhoud

Finance Manager

Heiser Ford Lincoln

1700 W Silver Spring Dr
Glendale, WI 53209

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4.7
52 Reviews
4.7

52 Reviews

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52 Reviews of Bassim Farhoud

April 29, 2026

Dealership Rating
Employee Rating

I had a great experience. Everyone involved took everything that I wanted into account and provided me with the car that was right for me. My salesperson Meagan was amazing. S More

by Undraye
Recommend Dealer
Yes

Other Employees Tagged: Bassim Farhoud

Apr 29, 2026

Heiser Ford Lincoln responded

Thank you for sharing your experience. We’re delighted our team, especially Bassim, listened to your needs and kept the process smooth and efficient. Congratulations on your new Lincoln, and please let us know if we can assist you down the road. Today’s your Day Chad Formico General Manager (414) 228-5700 Chad.formico@heiser.com

April 29, 2026

Dealership Rating
Employee Rating

the entire Heiser Ford team ha continued to provide, service and communicate with us for 40+ years of our automobile needs. Bassim Farhoud, and John Hutchinson keep us well in our new 2026 FORD ESCAPE. More

by rschwartz78
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 29, 2026

Heiser Ford Lincoln responded

Thank you for trusting us with your Ford needs for over 40 years. Bassim and Hutch are delighted your new 2026 Ford Escape is serving you well. We look forward to supporting your driving adventures for years to come. Today’s your Day Chad Formico General Manager (414) 228-5700 Chad.formico@heiser.com

March 25, 2026

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Employee Rating

A very pleasant and enjoyable experience from the start with Leela's smile and knowledge about the vehicle I was choosing to the quick and easy financing process with Bassim. Just a great experience and pr More

by danskelt
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Leela Zabel

Mar 25, 2026

Heiser Ford Lincoln responded

We’re delighted your Ford Edge purchase went so smoothly. Leela’s friendly expertise and Bassim’s efficient financing made the process enjoyable. We’re grateful you chose our team and hope you love your Edge. Today’s your Day Chad Formico General Manager (414) 228-5700 Chad.formico@heiser.com

March 22, 2026

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From the very minute we walked into the dealership, my wife and I felt welcomed and comfortable. More

by jeffpollpeter
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Meagan Jones

Mar 23, 2026

Heiser Ford Lincoln responded

Dear Jeff, Thank you for your business and congratulations on your new vehicle! We are so pleased to hear Meagan went above and beyond to assure you had a positive car buying experience! We look forward to working with you again in the future!

February 26, 2026

Dealership Rating
Employee Rating

Hutch was my salesman, he was excellent, just like all of the people that work there, Kind and with a smile!!! More

by MRS_LDN24
Recommend Dealer
Yes

Other Employees Tagged: Bassim Farhoud

Feb 27, 2026

Heiser Ford Lincoln responded

Dear valued customer, Thank you for your business and congratulations on your new vehicle! We are so pleased to hear Hutch went above and beyond to assure you had a positive car buying experience! We look forward to working with you again in the future!

February 07, 2026

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Leela was great! Solid teamwork in front of house!it was a good purchasing experience. More

by leife00
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Charlie Przislicki, Leela Zabel

Feb 07, 2026

Heiser Ford Lincoln responded

Thanks for highlighting Leela and our front of house team. We’re glad the process of purchasing your new Ford Bronco ran smoothly. Enjoy every mile in your Bronco.

January 20, 2026

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Employee Rating

I was happy with the timely and professional service from Bryce, Bassim and salesman 'Hutch.' More

by david@davidseebach.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 20, 2026

Heiser Ford Lincoln responded

Thank you for choosing Heiser Ford Lincoln. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Today’s your Day Angela Resa Service Manager (414) 247-8850 angela.resa@heiser.com

January 13, 2026

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Employee Rating

it was a great experience. Roy found me a truck that matched my needs. F250 super duty, went the extra mile to get a V-plow installed and ready for the snow. Hutch was also ve More

by mymailtoyou45
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Jan 13, 2026

Heiser Ford Lincoln responded

It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Heiser Ford Lincoln! Today’s your Day Chad Formico General Manager (414) 228-5700 Chad.formico@heiser.com

December 25, 2025

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Employee Rating

Not a class dealership for a car that is. My expectations are much higher than the attention received. Not the first luxury car I have purchased. This dealership is on the low end of that spe More

by martymyse
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Bruce Denson, Roy Edwards

Dec 29, 2025

Heiser Ford Lincoln responded

Dear Marty, Thank you for your business and feedback! Our customers are our highest priority, and I want to apologize that we were unable to meet your expectations. I have sent your feedback to the appropriate management in an effort to better our business and employees. In the meantime, please feel free to contact our General Manager Chad Formico at (414) 247-8831, so we can better understand what happened during your experience.

December 11, 2025

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Employee Rating

We have purchased cards several times from Heiser Ford and have always been extremely satisfied. If and when we decide to buy another car we will go go to Heiser and we will definitely ask for Peyton to h More

by packphan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Peyton Formico

Dec 11, 2025

Heiser Ford Lincoln responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Today’s your Day Chad Formico General Manager (414) 228-5700 Chad.formico@heiser.com

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