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Bryce Harlow
Bryce Harlow at Heiser Ford Lincoln

Bryce Harlow

Service Advisor

Heiser Ford Lincoln

1700 W Silver Spring Dr
Glendale, WI 53209

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4.7
20 Reviews
4.7

20 Reviews

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20 Reviews of Bryce Harlow

April 30, 2026

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Employee Rating

Bryce was extremely professional and informative! He is also very patient. I will definitely recommend him and services. Everyone that I spoke with over the phone and entering the dealership was also More

by Linda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ellianna Haliga, Philip Stam

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Apr 30, 2026

Heiser Ford Lincoln responded

Thank you for highlighting Bryce’s professionalism and patience during your Ford Edge service. It’s wonderful to know our phone and front desk teams provided friendly and helpful support. We appreciate your recommendations and look forward to assisting you again. Today’s your Day Chad Formico General Manager (414) 228-5700 Chad.formico@heiser.com

April 27, 2026

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Employee Rating

Service writer was excellent and service department is excellent. Would recommend this dealership for service and new vehicles More

by Bruce.repp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 27, 2026

Heiser Ford Lincoln responded

Thank you for sharing your positive experience with our service writer and department. We’re pleased your Lincoln Corsair service met your expectations. It’s rewarding to know you’d recommend us for both maintenance and new vehicles. Today’s your Day Angela Resa Service Manager (414) 247-8850 angela.resa@heiser.com

April 01, 2026

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Employee Rating

Car was not repaired after the work was done and I was told that he tested it. I had to go to another dealer More

by glendac82258
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Service Time
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Recommend Dealer
Yes
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Apr 01, 2026

Heiser Ford Lincoln responded

Dear Glen, Thank you for your business and feedback! Our customers are our highest priority, and I want to apologize that we were unable to meet your expectations. I have sent your feedback to the appropriate management in an effort to better our business and employees. In the meantime, please feel free to contact our General Manager Chad Formico, so we can better understand what happened during your experience.

March 19, 2026

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Employee Rating

After I describing my car's problems, I was told that the mechanic would evaluate the issues and tell me what. I was advised of how to fix my car's issue. The work was done in less than an hour. I paid and w More

by Arnez64
Recommend Dealer
Yes

Other Employees Tagged: Bryce Harlow

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Mar 19, 2026

Heiser Ford Lincoln responded

Dear Arnez, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

March 17, 2026

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Employee Rating

Many issues on the Edge. I purchased 1/26. I am still waiting to get it back in for another misdiagnosed issue. I have had the car back in your shop about 7 times. It has bee More

by banovy
Recommend Dealer
No

Other Employees Tagged: Bryce Harlow

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Mar 30, 2026

Heiser Ford Lincoln responded

Dear banovy, Thank you for your business and feedback! Our customers are our highest priority, and I want to apologize that we were unable to meet your expectations. I have sent your feedback to the appropriate management in an effort to better our business and employees. In the meantime, please feel free to contact our General Manager Chad Formico, so we can better understand what happened during your experience.

February 27, 2026

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Employee Rating

Personable and timely. How bout that is plenty have a great day So long for now More

by Lisa S.
Recommend Dealer
Yes

Other Employees Tagged: Bryce Harlow

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Feb 28, 2026

Heiser Ford Lincoln responded

Thank you for the kind words about our service. Bryce and our team are glad you found everything personable and timely. Enjoy your Lincoln Nautilus and have a great day. Today’s your Day Angela Resa Service Manager (414) 247-8850 angela.resa@heiser.com

January 20, 2026

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Employee Rating

I was happy with the timely and professional service from Bryce, Bassim and salesman 'Hutch.' More

by david@davidseebach.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: “Hutch” Hutchinson, Bassim Farhoud

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Jan 20, 2026

Heiser Ford Lincoln responded

Thank you for choosing Heiser Ford Lincoln. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Today’s your Day Angela Resa Service Manager (414) 247-8850 angela.resa@heiser.com

December 29, 2025

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Employee Rating

Bryce is awesome, answered all my questions, super Always knows what's going on, highly recommend Bryce More

by BWEICHART
Recommend Dealer
Yes

Other Employees Tagged: Bryce Harlow

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Dec 30, 2025

Heiser Ford Lincoln responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Today’s your Day Angela Resa Service Manager (414) 247-8850 angela.resa@heiser.com

December 22, 2025

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Employee Rating

The service I received at the dealership was professional, very responsive, and the price was right. More

by RICKY777BOND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Quick, Tony Perkins, Ellianna Haliga, Gary Smith, Philip Stam , Craig Knabe

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Dec 22, 2025

Heiser Ford Lincoln responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Heiser Ford Lincoln to be a positive one. Please don't hesitate to reach out if you need anything else. Today’s your Day Angela Resa Service Manager (414) 247-8850 angela.resa@heiser.com

November 06, 2025

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Employee Rating

My experience with the other Lincoln dealership wasn't even fair. Hieser is top notch! The communication and service was 10+ More

by pattiagnello
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Quick, Tony Perkins, Chad Formico, Ellianna Haliga, Gary Smith, Philip Stam , Keli Gastrow, Craig Knabe

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Nov 06, 2025

Heiser Ford Lincoln responded

Dear Pattiagnello, We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

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