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Greenway Kia West - Service Center

Orlando, FL

4.2
1,657 Reviews

1,657 Reviews of Greenway Kia West - Service Center

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April 17, 2025

Tell you one thing that you may or may not need to have done on your vehicle, then do something totally different to increase cost. Lack of integrity at that location. More

by VABRADELY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Department
Apr 21, 2025 -

Greenway Kia West responded

I'm sorry to hear about your experience and any confusion regarding the services provided. We strive for transparency in all our dealings, so this feedback is concerning. Please reach out if you'd like to discuss further or have any questions. Thank you, Mark Foster - Service Manager - markfoster@greenwayauto.com

April 16, 2025

Highly recommend the service department. Kudos for the recruiting manager on their newly acquired female service advisor(Kieara). Pretty impressive multitasking skills without sacrificing on More

by Luis.Melendezsa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Muhammed Yazici
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Villa
1.0
This rating includes all reviews, with more weight given to recent reviews.
Karem Cakman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2025 -

Greenway Kia West responded

Luis, thank you for recognizing Kieara and our service department at Greenway Kia West! We're delighted to hear about your positive experience with us. Your feedback is greatly appreciated!

April 16, 2025

Keep up the great work! Maybe offer a complimentary car wash next time — that would be a nice bonus. More

by emanuellymafra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gabriel Torres
Apr 17, 2025 -

Greenway Kia West responded

Thank you for the review! We appreciate your suggestion about a complimentary car wash and will keep it in mind. If there's anything else we can do for you, please reach out. Safe travels! Mark Foster - Service Manager - markfoster@greenwayauto.com

April 16, 2025

Jesse was wonderful. He got me checked in , got me settled in lounge with water and snack . He also Was upfront on cost and length of time !that is great. More

by nsld55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Martins
Apr 17, 2025 -

Greenway Kia West responded

We're delighted to hear that Jesse provided such a welcoming and transparent experience at Greenway Kia West. Thank you for sharing your positive feedback, and we hope to see you again soon!

April 16, 2025

Jesse was very polite and professional. He informed me of the available options. Afterwards he informed me of steps I could take to keep my vehicle running smooth. More

by BROWNBOI75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse from service
Apr 17, 2025 -

Greenway Kia West responded

We're delighted to hear that Jesse provided you with such professional and informative service at Greenway Kia West. It's great knowing he helped guide you through your options and shared tips for maintaining your vehicle. Thanks for choosing us!

April 15, 2025

Tony in the service department is excellent all by himself that day but everyone taken care of and had my car out on time More

by ANNKWALKER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Only the service department Tony and jody
Apr 15, 2025 -

Greenway Kia West responded

We're delighted to hear that Tony and the Greenway Kia West team provided excellent service and got your car ready on time. Thank you for sharing your experience with us!

April 15, 2025

Tony was very helpful and knowledgeable when answering my questions about some issues with my car. More

by jmccurdy75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony in Service department
Apr 15, 2025 -

Greenway Kia West responded

We're so glad Tony was able to answer all the questions you had and deliver a 5-star experience at Greenway Kia West. Thanks for sharing!

April 15, 2025

I had a good experience at kia. Tony give great guest service and helped with all the questions I had. More

by zikiya712
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony V.Nguyen
Apr 15, 2025 -

Greenway Kia West responded

We're delighted to hear that Tony provided excellent service and answered all your questions at Greenway Kia West! Thank you for sharing your positive experience with us.

April 15, 2025

Buen servicio, atención inmediata el problema se solucionó Explicación del problema, tiempo de espera corto, reconocimiento del problema atención 10/10 More

by pm1002395
Recommend Dealer
Yes
Employees Worked With
Jesse
Apr 16, 2025 -

Greenway Kia West responded

Gracias por compartir su experiencia con Greenway Kia West! Nos alegra saber que ha recibido un servicio rápido y efectivo. Estamos aquí para ayudarle siempre que lo necesite.

April 14, 2025

Fixed my issue within a day and I appreciate how concise the feedback was that was given to me. More

by JOHNNYMATOS25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kierra
Apr 14, 2025 -

Greenway Kia West responded

We're so glad our team at Greenway Kia West could resolve the issue with your vehicle. Thanks for the kudos, Johnny!

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