Greenway Kia West - Service Center

Drop off and pick up was fast and easy. Staff were friendly. Price is reasonable. Staff were friendly. Price is reasonable. More

I had an oil change and Keiara assisted me. She was very helpful and stayed on communication with me with the status of my service She was very helpful and stayed on communication with me with the status of my service More

Good but wait time is too long with scheduled appointment Done Faster service for scheduled appointments would be better! Done Faster service for scheduled appointments would be better! More

The one person that I had contact with was Mr. Tony and he was very nice and helpful to me and that was nice Tony and he was very nice and helpful to me and that was nice More

I received excellent service f They were very tentative and polite. Treating me like family. and polite. Treating me like family. More

Extremely slow. Made an appointment at 7 am and got there at 6:45. Only needed an oil change and didn’t get my car until 9:30-9:40 am. They didn’t touch my car until Made an appointment at 7 am and got there at 6:45. Only needed an oil change and didn’t get my car until 9:30-9:40 am. They didn’t touch my car until 8:30. Asked the manager at 8;30 why my car wasn’t touched till 8:30 and he tried to say there was 3/4/cars ahead yet my appointment at 7. At 9:20 I went to Service advisor and he acted confused in why I was still there and went to check for me. He came back saying they were just finishing and topping off the oil. That’s a lie it doesn’t take over an hour to do an oil change. He then tried to say I was the first car they worked on, another lie because how was my car the first one worked on if my appointment was at 7 and it was now 9:30 am? Then he tried to say he’ll ask again but my cars should be done. He never asked again. Then that service advisor, Brett. Gave me a form for a survey I should be receiving saying what I should put for a free oil change. It basically said to put yess or good job for eeverything. That’s a slap in the face. Especially since I sat there for xxxx near 3 hours for an oil change and wasn’t offered a shuttle service and that was one of the questions on the form he gave me. More

Staff was nice and welcoming. My only problem is that I was quoted a 2.5 hour wait on my service bit ended up waiting alost 4 hrs for my car to be finished. My only problem is that I was quoted a 2.5 hour wait on my service bit ended up waiting alost 4 hrs for my car to be finished. More

Friendly and confrontable everyone was pleasant and helpful and nice answer all our questions and took care of us helpful and nice answer all our questions and took care of us More

Professionalism, attention and the fact that you feel confident is very important. That is why I always take my vehicle to its maintenance. confident is very important. That is why I always take my vehicle to its maintenance. More

Quote for my rotator replacement was $750 plus $1,300 more for recommendations. I got rotors done for $450 elsewhere. Kia seems to rip off people. Disgusting. more for recommendations. I got rotors done for $450 elsewhere. Kia seems to rip off people. Disgusting. More