Back

Greenway Kia West - Service Center

Orlando, FL

4.2
1,791 Reviews

1,791 Reviews of Greenway Kia West - Service Center

Sort by
May 30, 2025

Even though I showed up on a very busy day, Jesse took his time, explained the services that were provided and was very friendly. He was knowledgeable, professional, knowledgeable pleasant and a great re More

by mrfaisant
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Martins
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2025 -

Greenway Kia West responded

Thank you so much for the incredible review, mrfaisant! We're thrilled to hear Jesse made such a positive impression and that your experience was smooth—even on a busy day. We'll be sure to pass along your kind words to him. We're honored to be your trusted service center and look forward to seeing you next time! — The Greenway Kia West Team

May 30, 2025

Excellent work, very good communication. I highly recommend Gabriel and Tony. See you there at the next service. More

by MENDEZ121306
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gabriel Taurus
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2025 -

Greenway Kia West responded

Thank you so much for the great review, Mendez121306! We’re thrilled to hear Gabriel and Tony provided excellent service and clear communication during your visit to Greenway Kia West. Your recommendation means the world to us! We look forward to seeing you again for your next Kia service appointment in Orlando. — The Greenway Kia West Team

May 30, 2025

Tony was the best advisor ever! He explained everything well and helped me out. Rate 10 out of 10 More

by ashchekzbabi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2025 -

Greenway Kia West responded

Thank you so much for the awesome review! We're thrilled to hear Tony gave you a 10/10 experience—he’ll be so happy to hear this! We appreciate your trust and look forward to helping you again at Greenway Kia West! — The Greenway Kia West Team

May 30, 2025

Awful experience. Misrepresented new loan details, and trade in vehicle loan payoff date. Given sales contract paperwork on a thumb drive which we couldn't open onc More

by dhat3462
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Maher Mehjazi
1.0
This rating includes all reviews, with more weight given to recent reviews.
Brett Sopocy
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2025 -

Greenway Kia West responded

Dear dhat3462, We’re truly sorry to hear about your experience and want to sincerely apologize for the frustration and inconvenience you encountered. What you described does not reflect the level of service or integrity we strive to uphold at Greenway Kia West. Your feedback is being taken seriously, and we are actively reviewing the situation internally. We never intend for any customer to feel unheard, misled, or pressured in any way. If you’re open to it, we would appreciate the opportunity to speak directly and work toward resolving your concerns. Please feel free to contact our management team at [insert direct phone number or email]. We value every customer’s trust and are committed to doing better. — The Greenway Kia West Team

May 29, 2025

Overall experience was good. I just don't see the point in scheduling an appointment if it's going to take 2.5 hours for an oil change More

by Jessdau13
Recommend Dealer
Yes
May 29, 2025

I had the worst experience,worst customer service,the cashier was very rude to me was in rush.She was annoyed if i asked her anything. More

by puja.thapa182
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Keiara Lluberes
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2025

Great dealership from start to finish. They always take good care of my Kia. Staff is always nice More

by rachel.burks89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Monica Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2025

The Customer service was amazing. Brian was awesome and did a very good job. Love coming to Kia More

by yaelk1991
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2025

Kieria was very attentive and worked very hard to keep me there as minimally as possible. She was firdt rate, with magnificent customer concern. She is a valuable asset to greenway Kia west. More

by hmdocrod
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keiara Lluberes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gabriel Taurus
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2025

Every time I come in I get attended super great and I love how they got solutions to everything asap More

by Araceliaguilar977
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Martins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keiara Lluberes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.