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Greenway Kia West - Service Center

Orlando, FL

4.2
1,794 Reviews

1,794 Reviews of Greenway Kia West - Service Center

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May 10, 2025

Professional and courteous and Damon and Mr. Mark Foster were excellent in handling my concerns and services of my 2010 Kia Forte which I have been taken care of for the past 10-15 years at Gree More

by sweetmarie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Damon Tavarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Foster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : All those I encountered were friendly
May 12, 2025 -

Greenway Kia West responded

Marie, we're delighted to hear that Damon and Mr. Mark Foster provided excellent service for your Kia Forte at Greenway Kia West! Thank you for your continued trust in us over the years; we look forward to serving you again soon!

May 10, 2025

Great customer service. Keep it up and I’ll continue to return. 👏🏾👏🏾👏🏾 Bravo and best wishes! More

by timayers42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keiara Lluberes
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2025 -

Greenway Kia West responded

Thank you for the fantastic feedback! We're delighted to hear that our team at Greenway Kia West provided great customer service. We look forward to welcoming you back in the future!

May 10, 2025

It was easy to make the appointment on the website. I arrived and was checked in quickly. Brian was very informative and gave me realistic scenarios of the services. I was going to receive in the time More

by Rcobian83
Recommend Dealer
Yes
Employees Worked With
Brian Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Jones
May 10, 2025 -

Rcobian83 responded

Thank you for the consistent service, the last 2 times I’ve been here my experience has been great!

May 12, 2025 -

Greenway Kia West responded

We're glad to hear that Brian and the Greenway Kia West team made your service visit smooth and efficient. Thanks for sharing your experience with us!

May 10, 2025

Recalls require 2 complete round trips to complete. Change your procedure. Costly to customers. Unnecessary, cost is apparently important to KIA, important to customers too More

by bonnieasters
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2025 -

Greenway Kia West responded

Thank you for sharing your feedback with us. We understand the inconvenience of multiple trips and will certainly take your comments into consideration at Greenway Kia West. Your input is valuable as we strive to improve our processes for all customers.

May 09, 2025

Since you arrive you have good service, thank you for attend and service, recommend store More

by Antmar
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keiara Lluberes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gabriel Taurus
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2025 -

Greenway Kia West responded

We really appreciate you taking the time to leave Greenway Kia West this awesome review, thank you!

May 09, 2025

I love this dealership everyone is nice and professional and explain everything to you and keep you updated on everything I love Jesse he is awesome and they all work with you explain everything More

by latoniadennard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Martins
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2025 -

Greenway Kia West responded

Latonia, we're delighted to hear that Jesse and the team at Greenway Kia West provided such a supportive experience. Thank you for your kind words!

May 09, 2025

They are great and professional and very good with explaining everything to me and keep me updated I just love the Kia Family Jesse is awsome More

by latoniadennard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Martins
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2025 -

Greenway Kia West responded

Latonia, we're delighted to hear that Jesse and the Greenway Kia West team provided you with such a great experience. Thank you for being part of our Kia family!

May 09, 2025

Had to wait I asked that serpentine belt be charged but I was instructed I need engine cleaning which cost a lot hadto put on sunbit, not happy. I referred my daughter to purchase car there I regre More

by WILLIEA2500
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brett Sopocy
2.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2025 -

Greenway Kia West responded

It's disappointing to hear about your experience. We strive for transparency in our services, so I apologize if you were left feeling otherwise. Please feel free to reach out directly if there's anything I can do to assist you further. Thank you, Mark Foster - Service Manager - markfoster@greenwayauto.com

May 09, 2025

Quick in and out; courteous people, clean facility and convenient location. Will be back for the next scheduled maintenance, thank you! More

by BUCHITO2233
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett Sopocy
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2025 -

Greenway Kia West responded

We're delighted to hear you had a smooth visit at Greenway Kia West! Our team is committed to providing excellent service in a clean and convenient environment. Looking forward to seeing you for your next scheduled maintenance!

May 08, 2025

Service is always great. I don't care much for the sales part. I had a horrible experience purchasing my vehicle but a great experience with servicing it More

by kbedoya19
Recommend Dealer
Yes
Employees Worked With
Damon Tavarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Damon Tavarez
May 08, 2025 -

Greenway Kia West responded

Thank you for sharing your feedback with us at Greenway Kia West. We're glad to hear that you've had positive experiences with our service department, though we're sorry the sales process didn't meet your expectations. Your input is valuable and helps us improve!

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