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Greenway Kia West - Service Center

Orlando, FL

4.2
1,633 Reviews
Call Service Center (844) 706-0067

1,633 Reviews of Greenway Kia West - Service Center

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April 24, 2025

Grateful for the wonderful service that they provided. They answered all my questions and kept me informed. More

by roman_claribel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Matias
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Apr 24, 2025 -

Greenway Kia West responded

We're delighted to hear that you had a positive experience with our team at Greenway Kia West! Keeping our customers informed and answering all questions is what we strive for. Thanks for the kind words!

April 24, 2025

Terrible service. No communication. Went to pick car up and no work was done to it. Don't recommend. More

by auria556
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service department Brett
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April 24, 2025

Drop off and pick up was fast and easy. Staff were friendly. Price is reasonable. More

by hollyt808
Recommend Dealer
Yes
Employees Worked With
Brett & Damon
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April 24, 2025

They was very friendly and prompt and very helpful I really appreciate that my advisor was Awesome More

by linda0763
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan I think service department
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Apr 24, 2025 -

Greenway Kia West responded

Thank you for your confidence in Greenway Kia West, and for your business. We are grateful to have you as a customer!

April 24, 2025

Good but wait time is too long with scheduled appointment Done Faster service for scheduled appointments would be better! More

by andythao28
Recommend Dealer
Yes
Employees Worked With
Kiera
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April 23, 2025

Quote for my rotator replacement was $750 plus $1,300 more for recommendations. I got rotors done for $450 elsewhere. Kia seems to rip off people. Disgusting. More

by kozmickreationz
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kiera
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April 23, 2025

Staff was nice and welcoming. My only problem is that I was quoted a 2.5 hour wait on my service bit ended up waiting alost 4 hrs for my car to be finished. More

by n.jenn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Allen
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 23, 2025 -

Greenway Kia West responded

Thank you for your feedback and patience during your visit to Greenway Kia West. We're glad our staff made you feel welcome, but we apologize for the longer-than-expected wait time. We'll work on improving this aspect of our service!

April 23, 2025

Friendly and confrontable everyone was pleasant and helpful and nice answer all our questions and took care of us More

by Lueella43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 24, 2025 -

Greenway Kia West responded

Thank you for the fantastic feedback! We're delighted to hear that our team at Greenway Kia West made your visit pleasant and comfortable. We appreciate your support and are here if you need anything else!

April 23, 2025

Professionalism, attention and the fact that you feel confident is very important. That is why I always take my vehicle to its maintenance. More

by jpelullera
Recommend Dealer
Yes
Employees Worked With
Gabriel and Jesse
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Apr 24, 2025 -

Greenway Kia West responded

We're delighted to hear that you trust Greenway Kia West for your vehicle's maintenance. Thank you for highlighting our professionalism and attention!

April 22, 2025

Damon was very helpful and kind he has outstanding customer service Thanks for how u help with my car service on the Day More

by willatriceharvey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Damon from service and Mr.Gabriel he is also helpful
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Apr 22, 2025 -

Greenway Kia West responded

We're delighted to hear that Damon provided outstanding customer service during your visit at Greenway Kia West. Thank you for sharing your experience with us!

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