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Greenway Kia West

Orlando, FL

Overview
Employees
Reviews
Vehicles
4.4
4,668 Reviews
At Greenway Kia West, we focus on making car buying and servicing simple, transparent, and stress-free. Our team takes a consultative approach so you can get real answers, explore the right options, and move at your pace. We offer a full Kia lineup plus a wide selection of quality pre-owned vehicles, along with on-site financing solutions to fit a variety of budgets and credit situations. After the sale, our service department is here to help you protect your investment with factory-trained technicians, genuine Kia parts, and a commitment to clear communication. Whether you are shopping for your next vehicle or stopping in for maintenance, our goal is the same: treat you with respect, earn your trust, and make it easy to do business with us.
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3407 West Colonial Dr

Orlando, FL

32808

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Showing 4,668 reviews

June 26, 2026

His knowledge and Customer Service was excellent, explains everything making sure you understand. Polite and patience More

by plumrose50
Recommend Dealer
Yes
Employees Worked With
Jesse Martins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jesse Martins
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Jun 26, 2026 -

Greenway Kia West responded

Thank you for highlighting the excellent support Jesse provided during your Kia Soul service. It’s great to know he took the time to explain every detail patiently so you felt confident. We look forward to assisting you again.

June 25, 2026

I was there for a recall. Well, the waiting room was clean and the snacks were appreciated. More

by rosaliepezzi
Recommend Dealer
Yes
Employees Worked With
Mr Tony
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Jun 26, 2026 -

Greenway Kia West responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Greenway Kia West!

June 25, 2026

The first question I asked her was if there was a second key to this vehicle I figured the 2025 it should have two keys if not just make one she went back to the back and look and came out said she couldn't More

by wmoran10
Recommend Dealer
No
Employees Worked With
Zarya Demonia
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zarya Demonia
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Jun 28, 2026 -

Greenway Kia West responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

Jul 06, 2026 -

wmoran10 responded

Why am I not hearing anything to make me a happy customer. I purchased this Sorento on 6/13 and was supposed to get a 2nd key mailed to me on 6/14 I feel like I was lied to and you would think that a multi-millionaire company would be able to get me that 2nd key.I never liked car dealerships that lie to you and tell you anything just to make a sale and then she says I'm not making anything on this sale what a joke.very disappointed with this dealership greenway Kia West.

June 24, 2026

Third new car from GW west Service Dept has always been good They do a good job More

by RICHINORLANDO1
Recommend Dealer
Yes
Employees Worked With
Jesse Martins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jesse Martins
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Jun 25, 2026 -

Greenway Kia West responded

Thank you for trusting us with your third Kia Seltos. We’re glad our service department has consistently met your expectations. We look forward to assisting you again.

June 24, 2026

All ok Everything good Would like time shortened for oil change Have a good day More

by RICHINORLANDO1
Recommend Dealer
Yes
Employees Worked With
Tony
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Jun 25, 2026 -

Greenway Kia West responded

Thank you for the five-star rating on your Kia Seltos service. We appreciate your suggestion to shorten the oil change time and will review our processes. Have a great day.

June 24, 2026

Great service It was great service and great customer experience because of naz Great updates about my vehicle More

by MIAMIMACHINE
Recommend Dealer
Yes
Employees Worked With
Naz
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Jun 25, 2026 -

Greenway Kia West responded

Thank you for the five-star review. It’s great to hear our service team provided clear updates and a positive customer experience for your Kia Forte. We look forward to your next visit.

June 24, 2026

Great job as always. The work was done quickly and professionally, Thanks so much again! More

by WAAMDAA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett Sopocy
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 24, 2026 -

Greenway Kia West responded

Thank you for trusting us again with your Kia Soul service. Brett is glad the work was completed quickly and professionally. We look forward to helping you again soon!

June 24, 2026

They were very professional My car was ready when they said it will be and there was no problems very helpful to me ! More

by DREAMLUCY67
Recommend Dealer
Yes
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Jun 24, 2026 -

Greenway Kia West responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience at Greenway Kia West! We will share your comments with our team, and we look forward to working with you again.

June 22, 2026

The staff was super nice and helpful, and made everything possible to work with my budget so I could get my dream car. Everything super fast. Kia does all the paperwork for you! More

by leyton.josefa221
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Muhammed Yazici
5.0
This rating includes all reviews, with more weight given to recent reviews.
Achraf Lazaar
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 23, 2026 -

Greenway Kia West responded

It’s great to hear our team helped you secure your dream used Kia K5 so quickly and made sure the paperwork was seamless. We appreciate you noting how we accommodated your budget. Feel free to reach out if there’s anything else we can do.

June 22, 2026

I will not be using this dealership any longer. Very Poor communication i had to get the service manager involved More

by Msssmillers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brett Sopocy
3.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Ward
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 26, 2026 -

Greenway Kia West responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If it's possible to discuss this matter in more detail, please feel free to contact us directly. We'd love to get to the bottom of this and turn things around for you.

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