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Greenway Kia West

Orlando, FL

Overview
Employees
Reviews
Vehicles
4.3
4,461 Reviews
At Greenway Kia West, we focus on making car buying and servicing simple, transparent, and stress-free. Our team takes a consultative approach so you can get real answers, explore the right options, and move at your pace. We offer a full Kia lineup plus a wide selection of quality pre-owned vehicles, along with on-site financing solutions to fit a variety of budgets and credit situations. After the sale, our service department is here to help you protect your investment with factory-trained technicians, genuine Kia parts, and a commitment to clear communication. Whether you are shopping for your next vehicle or stopping in for maintenance, our goal is the same: treat you with respect, earn your trust, and make it easy to do business with us.
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3407 West Colonial Dr

Orlando, FL

32808

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Showing 4,461 reviews

January 19, 2026

The people are nice and good, but what actually qualifies as a tire rotation? Do you actually take the tires off and rotate to next wheel? Or do you just spin the tire? The glass we ordered the very first ti More

by sexysweet.31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jesse Martins
4.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 24, 2026 -

Greenway Kia West responded

Sexysweet.31, thank you for the feedback—and I’m glad to hear you found our team nice and helpful. You also asked a fair question: a tire rotation is not just spinning the tire. We physically remove the wheels/tires and move them to different positions on the vehicle (front-to-rear and/or cross-rotation depending on the tire type and drivetrain), then torque the lug nuts to spec and reset any service indicators as needed. I’m also sorry about the inconvenience with the glass arriving broken and then the clips/grips being removed—that’s not the experience we want for you. If you share the date of your visit (or your RO number) we’ll review the notes and make sure everything is handled correctly this time, with clear communication before your vehicle is returned. — Mark Foster, Service Manager

January 19, 2026

Very professional He made it easy for me Will come back for all my car needs More

by barbaramaxwell4
Recommend Dealer
Yes
Employees Worked With
Tony
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Jan 24, 2026 -

Greenway Kia West responded

Barbaramaxwell4, thank you for the 4-star review! We’re happy to hear your visit was very professional and that we made it easy for you. We truly appreciate your trust, and we look forward to seeing you again for all of your car needs. — Mark Foster, Service Manager

January 19, 2026

I was very happy with my visit I got out sooner than I thought and was very pleased More

by barbgirl138
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 24, 2026 -

Greenway Kia West responded

Barbgirl138, thank you for the 5-star review! We’re so glad you were happy with your visit and that you were able to get out sooner than expected. We truly appreciate your trust and look forward to helping you again next time. — Mark Foster, Service Manager

January 19, 2026

Quick maintenance since I already had half of the service done. But my oil was never reset from the previous appointment and never got a new sticker but Brett provided a new one. I am unsure if they rechecke More

by arianna1230
Recommend Dealer
Yes
Employees Worked With
Brett Sopocy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brett Sopocy
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Jan 24, 2026 -

Greenway Kia West responded

Arianna, thank you for the 4-star review and for the detailed feedback. I’m glad your maintenance visit was quick and that Brett was able to get you a new sticker. I’m sorry the oil life wasn’t reset from the previous appointment and that you left unsure whether the oil was rechecked—clear communication and completing those small but important steps should be standard. If you email me your name and the date of your visit, I’ll have our team verify the service notes and make sure everything was completed properly. — Mark Foster, Service Manager

January 19, 2026

Excellent service at all time. And keeping me posted at all times. Greenway Kia West gives an excellent service and treats the customers with kindness, respect and keep you post al More

by Serranonancy783
Recommend Dealer
Yes
Employees Worked With
Tony
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Jan 24, 2026 -

Greenway Kia West responded

Nancy, thank you so much for the wonderful review! We truly appreciate you recognizing the consistent communication and care from our team. We’re glad you felt kept in the loop every step of the way, and that you were treated with kindness and respect — that’s exactly what we want for every customer at Greenway Kia West in Orlando. A special thank you for the shoutout to Tony for providing great service. We look forward to seeing you again for your next visit! — Mark Foster, Service Manager

January 18, 2026

Zarya was incredibly helpful and accommodating. I have a newborn and she went out of her way to make sure that I was taken care of with the purchase of my vehicle. She went to pick up the car herse More

by INDYAWISTROM
Recommend Dealer
Yes
Employees Worked With
Zarya Demonia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zarya Demonia
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Jan 24, 2026 -

Greenway Kia West responded

INDYAWISTROM, thank you for the amazing 5-star review! We’re thrilled to hear Zarya took such great care of you—especially with a newborn at home. Going the extra mile to pick up the vehicle and personally deliver it to your home is exactly the kind of service we want every customer to experience. Congratulations on your new vehicle, and thank you for choosing Greenway Kia West in Orlando! — Anas Lazaar, General Manager

January 18, 2026

Malcolm was so determined to put me in a car and did his customer service was very exceptional ???? good jobs More

by SHEILARICH0916
Recommend Dealer
Yes
Employees Worked With
Mac Cumbur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mac Cumbur
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Jan 24, 2026 -

Greenway Kia West responded

SHEILARICH0916, thank you for the 5-star review! We’re so happy to hear Malcolm was determined to help you get into a car and that his customer service was exceptional. We truly appreciate your kind words and we’ll be sure to recognize Malcolm for taking great care of you. Enjoy your new ride, and thank you for choosing Greenway Kia West in Orlando! — Anas Lazaar, General Manager

January 18, 2026

Everything is fine, but the waiting room needs to be renovated. The waiting time was shorter than indicated, but it was still long just for an oil change and a tire rotation. More

by JOHN.LABRECCIOSA
Recommend Dealer
Yes
Employees Worked With
Jesse Martins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jesse Martins
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Jan 24, 2026 -

Greenway Kia West responded

JOHN.LABRECCIOSA, thank you for the feedback—and I’m glad everything else was fine and that we were able to get you out sooner than the original estimate. We also appreciate the honest notes about the waiting room and the total time for an oil change and tire rotation. Even when we beat the quoted time, we know it should feel efficient and the waiting area should be more comfortable. Your comments help us prioritize improvements on both the process and the customer lounge experience. Thank you again for choosing us for your service. — Mark Foster, Service Manager

January 18, 2026

Jesse was very informative and friendly. I would recommend home to anyone. Service was completed within a timely manner. More

by Mariaevemarta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Martins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 24, 2026 -

Greenway Kia West responded

Mariaevemarta, thank you for the 5-star review! We’re so glad to hear Jesse was informative and friendly, and that your service was completed in a timely manner. We truly appreciate your recommendation and look forward to helping you again at your next visit. — Mark Foster, Service Manager

January 16, 2026

Excellent care and service I recommend him from promotion and accommodation. Good job Kia and its staff More

by GVCDUDE715
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett Sopocy
4.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Jones
4.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Ward
4.0
This rating includes all reviews, with more weight given to recent reviews.
Damon Tavarez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Martins
4.0
This rating includes all reviews, with more weight given to recent reviews.
Keiara Lluberes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lana Gault
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lou Bester
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 24, 2026 -

Greenway Kia West responded

GVCDUDE715, thank you for the great review! We’re happy to hear you received excellent care and service, and we truly appreciate your recommendation. I’ll be sure to share your kind words with the team—thank you again for trusting us. — Mark Foster, Service Manager

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