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Greenway Kia West

Orlando, FL

4.2
3,259 Reviews
Welcome to Greenway Kia West – Where Value Meets Trust. At Greenway Kia West, we’re proud to serve the Orlando community and beyond with an unmatched car-buying experience. Whether you're looking for a brand-new Kia or a high-quality pre-owned vehicle, our goal is to make the process easy, transparent, and tailored to your needs. As part of the trusted Greenway Automotive Group, we bring you ...
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3407 West Colonial Dr

Orlando, FL

32808

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Showing 3,259 reviews

March 13, 2025

Jesse was very helpful and kind. My car was ready before the time he promised. I waited in the very comfortable chairs in the customer lounge. More

by SJBONN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Martin
Mar 14, 2025 -

Greenway Kia West responded

We're delighted to hear that Jesse provided helpful service and got your car ready ahead of schedule at Greenway Kia West. It's great to know you enjoyed the comfortable lounge while waiting! Thanks for sharing your experience with us!

March 13, 2025

As a customer since 2012; it's just so disappointing that services in recent years take SOOO long. More

by LJ
Recommend Dealer
Yes
Employees Worked With
Tony Nguyen has been my reliable service advisor since 2012
Mar 14, 2025 -

Greenway Kia West responded

Thank you for being a longtime customer of Greenway Kia West. We strive for timely service and apologize for any delay during your recent experience. We appreciate your feedback, and will keep it in mind as we work to improve our efficiency. If there's anything else we can do for you, please feel free to reach out. Take care!

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March 13, 2025

Great dealer they would do anything to help you out to get a new car More

by jorge.lopez248
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Diego Barroso
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2025 -

Greenway Kia West responded

We are grateful to have earned your business, Jorge. Thanks for taking the time to leave us a review! Drive safely in the new ride! - The Greenway Kia West Team

March 12, 2025

Mac, and Emmanuel were great from the Sales Department. Elizabeth (Liz) is awesome from the Service Department. The Finance Department is marvelous. Kia Greenway West always takes good care of me. I ha More

by MG
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mac Cumbur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mac and Emmanuel were great from the Sales Department. Elizabeth (Liz) is awesome from the Service Department. Thank you., Jhonatan Salinas
Mar 12, 2025 -

Greenway Kia West responded

Thank you for sharing your experience with us! We're delighted to hear that Mac, Emmanuel, and Liz have consistently provided excellent service here at Greenway Kia West. It's wonderful to know you've had such positive experiences across our departments. We appreciate your loyalty and look forward to serving you again soon!

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March 12, 2025

Greenway Kia agents told me that my car would be ready by a certain time and it was. As a busy person, I really appreciate them valuing my time. They also offered me a complimentary car wash. More

by jamcgill01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabriel, Elizabeth and Mark
Mar 12, 2025 -

Greenway Kia West responded

We're glad to hear that our team at Greenway Kia West met your expectations and valued your time! It's great to know you appreciated the complimentary car wash as well. Thanks for sharing your experience with us!

March 12, 2025

Have been going to this dealership since I bought my car from them back in 2011 and have always been very satisfied with the service. Highly recommend them--especially their service department. More

by TVRODRIGUEZ61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept.
Mar 13, 2025 -

Greenway Kia West responded

Thank you for your continued trust in Greenway Kia West since 2011! We're delighted to hear that our service department has consistently met your expectations. Your recommendation means a lot to us!

March 11, 2025

James Brown my salesmen was great He did everything he could to get me driving. He was knowledgeable and understanding of my situation More

by taxesbykia
Recommend Dealer
Yes
Employees Worked With
Mac Cumbur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mac Cumbur
Mar 11, 2025 -

Greenway Kia West responded

Thank you for sharing this positive experience with our team at Greenway Kia West! We're so pleased that James went the extra mile to ensure you found the perfect vehicle while understanding your needs. Enjoy the ride!

March 11, 2025

Checking out was the worst. Elizabeth Frye, who had my account told me there was a max of 4 hours. The pick up time was supposed to be 3. When we arrived, she was nowhere in sig More

by EWENNICOLETTE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Elizabeth Frye. I would give 0 stars if possible.
Mar 12, 2025 -

Greenway Kia West responded

Thank you for telling us about this. We are very sorry to hear that you had a negative experience.

March 11, 2025

David was wonderful! Very patient and attentive to our needs and wants buying our first family car! More

by morganndro
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christian Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 12, 2025 -

Greenway Kia West responded

Morgan, we're delighted to hear that David could make your first family car purchase a smooth success! Thank you for choosing Greenway Kia West. Enjoy the new ride!

March 11, 2025

Emmanuel at Greenway Kia West was wonderful. Thank you. Greenway Kia West dealership takes great of me always. More

by MG
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Maher Mehjazi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emmanuel from the Sales Department was wonderful. Thank you.
Mar 12, 2025 -

Greenway Kia West responded

We're delighted to hear that Emmanuel and the team at Greenway Kia West consistently provide you with excellent service. Thank you for your kind words, and we look forward to continuing to take great care of you!

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