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Galleria BMW

D'iberville, MS

4.9
1,021 Reviews
Galleria BMW first opened its doors in 2017 in D'Iberville. As a family-run business, we strive to offer our customers a more personalized shopping experience. We don’t think of ourselves as being in the “car business,” but rather, the “hospitality business.” One step onto our showroom floor, and we’re confident you’ll feel right at home, buying a car from your neighbors. We treat our employees and customers like family, striving to offer our community the gift of a stress-free car shopping experience.
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11282 Mandal Parkway

D'iberville, MS

39540

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Showing 1,021 reviews

May 26, 2024

Friendly staff and your car is clean when ready. Can not depend on a loaner like it was when I bought my 2nd BMW X3. This is a problem because I am a hour and a half away. Also I paid for additi More

by williamsabel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Veninga
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2024 -

Galleria BMW responded

Thank you for taking the time to leave us your review and your comments. We do appreciate your kind words. Where we strive to provide all our clients who require loaner vehicles for their use, sometimes we are not able to accommodate. And, though it may be difficult to plan ahead for service, doing so may ensure a loaner vehicle is available for you. Galleria BMW will continue to offer pickup and delivery for our clients, especially those that are further away. Our service team is currently working on ways we can better improve the loaner vehicle process and your feedback is greatly appreciated. Please know that we do value you as a client and will be here when you need us. Thanks again for your review.

May 26, 2024

Katie is amazing. Solved our issue over the phone in 5 minutes. So pleasant to speak with!! BMW is lucky to have her! More

by Srome
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Katie Zazzara
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2024 -

Galleria BMW responded

Thank you so very much. Katie is a sweetheart, we agree! Thank you so very much for taking the time to leave us such a wonderful review.

May 25, 2024

I had an excellent experience working with Sonya in acquiring my beautiful 23 X7. Despite not being able to meet her in person due to time constraints, her warm and personable approach made it feel lik More

by Anthony
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sonya West
5.0
This rating includes all reviews, with more weight given to recent reviews.
Benjamin Sutphin
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2024 -

Galleria BMW responded

Wow, awesome on the X7. That is one exceptional vehicle and congrats. So glad Sonya could help. Let us know if we can ever help out any further and welcome to the Galleria BMW Family!

May 25, 2024

Dawn was very pleasant, professional and knowledgable in helping me in my purchase. Also, Mattox helped me so much with learning how to work all the eye-opening features the vehicle had! Best car purchasin More

by Dixiemay1964
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dawn Mattina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mattox Hart
May 26, 2024 -

Galleria BMW responded

Thank you so very much for your great review. Please know that we will always be here. We will definitely let both Dawn and Mattox know how pleased you are. Enjoy your new ride!

May 25, 2024

I was very much “on the fence” about buying new or certified pre-owned. Amy gave me all my options and never tried to influence my decision. She made the entire process easy and fun! Best experience b More

by Lidmc2d
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amy Lancaster
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2024 -

Galleria BMW responded

Your kind words about Amy go a long way. She will love to hear this. Please know that the entire Galleria BMW Team will be here for you now and in the future. Thanks for your review and thanks for your business.

May 25, 2024

Andrew Saenz is the best! Very nice, concerned, and makes me/us feel important. Thank you! More

by kwpsbp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Saenz
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2024 -

Galleria BMW responded

We are so very happy to hear this. Thank you so much for putting your trust in Galleria BMW. We promise to be here now and down the road if you ever need anything.

May 25, 2024

Fast friendly customer service answered all of my questions prompt and courteous service would not hesitate to do business with them again Ben and Matt went out of their way to get the car I wanted. More

by Cayla7021
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Benjamin Sutphin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt
May 26, 2024 -

Galleria BMW responded

We truly love to hear this. Please know how much we appreciate you taking the time to leave us your review. And we are also very happy that Ben and Matt could assist. Please know that we will be here for anything you need. Thanks again.

May 25, 2024

This was by far the best experience ever, easiest car buying process. I had so many questions and all were answered promptly. Ashton is the best and was very patient with me being picky. Thank you kindly More

by tewannalatrice
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ashton Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2024 -

Galleria BMW responded

On behalf of Galleria BMW and Aston, thank you so very much. Welcome to the family. We are happy we could answer all your questions and know that we will be here in the future to help in any way we can. Thanks for your business and your trust.

May 24, 2024

Very professional and helpful sales staff, but also very friendly and low-pressure. I would recommend Galleria BMW to all my family and friends. More

by moellerlaw
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Benjamin Sutphin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Huff, Cody Bowman
May 24, 2024 -

Galleria BMW responded

Thank you very much, moellerlaw! We really appreciate your kind words about our dealership and team, and we could not be happier to hear that you had such a friendly and low pressure experience with us. If there is anything else that we can assist you with, please do not hesitate to reach out! We really appreciate your business and trust.

May 24, 2024

Dawn was extremely professional and had an amazing amount of knowledge of BMW! The whole experience with her and the facility was above and beyond my expectations! This was a buying experience like no other More

by Jduncan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dawn Mattina
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2024 -

Galleria BMW responded

Thank you so much for sharing! Dawn truly is the best and is so knowledgable about out vehicles. We appreciate you trusting us with your business. We are so pleased to have you as part of our Galleria BMW Family! If there is anything else that we can assist you with, please do not hesitate to reach out!

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