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Colonial West Chevrolet of Fitchburg
Fitchburg, MA
1,361 Reviews
Due to our dedication to customer satisfaction, the Colonial Automotive Group sells over 10,000 vehicles annually, and is one of the fastest growing and largest dealership organizations throughout New England. The foundation of our success has, and continues to be, built on the principle of providing our customers the best value, combined with a superior level of customer service.
Colonial West Chevrolet takes great pride in offering the highest quality pre-owned vehicles to our valued customers. Each pre-owned vehicle is thoroughly inspected by our Service department to ensure your complete satisfaction. We also offer extended warranties up to 100,000 miles and great financing options. Call today for details. Please print this vehicle and present the listing to your sales consultant. You can view our entire inventory at www.Colonial-West.com 24 hours a day.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,361 reviews
September 27, 2024
Excellent service, as always. I won't take my truck anywhere else. Pam at the checkout was awesome, too! I won't take my truck anywhere else. Pam at the checkout was awesome, too! More
by GSDmom
Employees Worked With
September 26, 2024
Kobe Tina in the sales manager were very good with trying to help me get a good deal on a car after some tough times to help me get a good deal on a car after some tough times More
by patpi2020
September 23, 2024
Called on Wed. that oil light went on for an oil change. Pamela (who listened and said no worries you'll be out in less than an hour) scheduled an appt. for Friday, that oil light went on for an oil change. Pamela (who listened and said no worries you'll be out in less than an hour) scheduled an appt. for Friday, I had an appt. for 11 and needed my car by 12 to make another appt. elsewhere, they serviced it and I was out by 11:45. Thank You, More
by shelly225us
September 22, 2024
The staff at Colonial West were top professionals. Coby was pleasure to work with. He was pleasant and went out of his way to make the car shopping and buying a great experience. I would highly recomm Coby was pleasure to work with. He was pleasant and went out of his way to make the car shopping and buying a great experience. I would highly recommend Colonial West to anyone looking to purchase a new car. More
by Fujaman
Employees Worked With
Other Employees :
Alan, service manager
September 20, 2024
Colonial west has a great deal on oil change this month I was happy seeing my bill when I went to pay… Pamela Jackie Edison work great together was happy seeing my bill when I went to pay… Pamela Jackie Edison work great together More
by Odertegonz
September 19, 2024
Great service as usual! Pam was great scheduling my oil change and tire rotation. Jackie had my car serviced quickly and on my way. Pam was great scheduling my oil change and tire rotation. Jackie had my car serviced quickly and on my way. More
by BruinsFan15
September 18, 2024
Broke down on my way to work. Called Colonial West and Pam was pleasant directing me to Jackie who towed my car. They replaced my battery and had me on the road in under an hour. Called Colonial West and Pam was pleasant directing me to Jackie who towed my car. They replaced my battery and had me on the road in under an hour. More
by Linda
September 14, 2024
Vincent worked hard on a somewhat difficult deal. My wife is happy with her new car. My wife is happy with her new car. More
by raymondbutler
September 13, 2024
Coby and the staff at colonial listen to my needs and wants and got me into the perfect truck and payment for me to afford. I felt that I was buying a vehicle not being sold one. wants and got me into the perfect truck and payment for me to afford. I felt that I was buying a vehicle not being sold one. More
by robert_gariepy123
September 13, 2024
Coby was great to work with in getting the truck I was looking for and not trying to over sell me. looking for and not trying to over sell me. More
by Dreardon
Employees Worked With
