ROBBY DODD
ROBBY DODD at Colonial West Chevrolet of Fitchburg
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ROBBY DODD

Sales and Leasing Consultant

Colonial West Chevrolet of Fitchburg

314 John Fitch Hwy
Fitchburg, MA 01420

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5.0
10 Reviews

Dealership Experience

2 yrs, 1 mo

Industry Experience

2 yrs, 1 mo

Languages Spoken

English English

5.0

10 Reviews

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10 Reviews of ROBBY DODD

May 22, 2024

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Employee Rating

The sales representative was great he answered all my questions and tried to get me the most value on my trade in. I would highly recommend this dealership. More

by CHAD LYNCH
Recommend Dealer
Yes
May 24, 2024

Colonial West Chevrolet of Fitchburg responded

Thank you, Chad, for taking the time to share your positive experience with us at Colonial West Chevrolet of Fitchburg. We are thrilled to hear that our sales representative provided you with exceptional service and helped you get the most value on your trade-in. We truly appreciate your recommendation and look forward to assisting you again in the future. Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

May 21, 2024

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Tania and Rob were an absolute pleasure! I showed up with my 7 month old and had a pretty strict timeline. Tania happily held my baby so I could move his car seat to test drive and Rob wasn’ More

by CHRISTIEB
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tania Audet, Carlos Silvera

May 23, 2024

Colonial West Chevrolet of Fitchburg responded

Thank you, Christie, for sharing your positive experience with Tania and Rob at Colonial West Chevrolet of Fitchburg. We are delighted to hear that they provided exceptional service during your visit, even accommodating your strict timeline and helping with your 7-month-old. We appreciate your feedback and look forward to welcoming you back in the future. Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

May 20, 2024

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Sales staff and overall customer experience excellent. Vehicle prep (detailing,poor). I know it was a used car....I guess i expected more. Dog hair ! Lot's ....in the tight ...hard to get at places More

by wally16
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Carlos Silvera

May 22, 2024

Colonial West Chevrolet of Fitchburg responded

Thank you for sharing your feedback, Wally. We appreciate your kind words about our sales staff and customer service. We're disappointed to hear about the issue with the vehicle detailing. We strive for excellence in all aspects of our service and will address this matter internally. Please feel free to contact me directly so we can work towards a resolution together. Thank you for bringing this to my attention. Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

May 02, 2024

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We recently purchased our second Silverado from Colonial West. Robby Dodd was extremely knowledgeable and so helpful with all of the paperwork. He has a delightful sense of humor and made us very comfortabl More

by nplangley
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Carlos Silvera

May 05, 2024

Colonial West Chevrolet of Fitchburg responded

Thank you so much for this wonderful feedback! We're so glad you came back to see us for your second Chevy Silverado. It's fantastic to know Robby helped make us worth the drive. If there's anything else we can help you with in regards to your new vehicle, please let us know. Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

February 16, 2024

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Colonial west Chevrolet was a pleasure to work with , Jeff chandler is very easy to work with and Robby Dodd is a professional, I thank them both very much More

by dalehendy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 19, 2024

Colonial West Chevrolet of Fitchburg responded

Thank you so much for taking the time to share your feedback with us Dale! We work hard to make sure our guests have an awesome experience. I will share your comments with our team and we look forward to working with you again down the road. Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

February 12, 2024

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Employee Rating

Working with Robby was great! He made the whole experience very easy. I would absolutely go back to him everytime i buy a truck. Thank you to everyone at the dealership. More

by ksheehan717
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Carlos Silvera

Feb 14, 2024

Colonial West Chevrolet of Fitchburg responded

Your kind words mean a lot to us. I appreciate your feedback and am happy to hear that Robby and our team were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible. We look forward to assisting you with your future sales and service needs. Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

January 12, 2024

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We just moved from Florida, we needed a all wheel drive car,Rob your sales person made it all happen .We received a great deal on our trade. Couldn't ask for better service. More

by donnamarien1225
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

December 27, 2023

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Robby was awesome to work with and made my buying experience a very smooth and easy one. He made getting me into the exact vehicle I wanted his priority over anything else. I would recommend Robby to More

by howie3753
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

December 22, 2023

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Employee Rating

Rob was pretty good on ordering a car keeping me informed until it came in and died doing the dealing and everything guy he helped me program my telephone into the the car radio and showed me a lot of other More

by CLEMMA7
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

October 25, 2023

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Relaxed atmosphere. No pressure. Friendly salesman. I would recommend this dealership to a friend or family member. More

by kierstenzorz72
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tania Audet

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