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Colonial West Chevrolet of Fitchburg
Fitchburg, MA
1,803 Reviews
Due to our dedication to customer satisfaction, the Colonial Automotive Group sells over 10,000 vehicles annually, and is one of the fastest growing and largest dealership organizations throughout New England. The foundation of our success has, and continues to be, built on the principle of providing our customers the best value, combined with a superior level of customer service.
Colonial West Chevrolet takes great pride in offering the highest quality pre-owned vehicles to our valued customers. Each pre-owned vehicle is thoroughly inspected by our Service department to ensure your complete satisfaction. We also offer extended warranties up to 100,000 miles and great financing options. Call today for details. Please print this vehicle and present the listing to your sales consultant. You can view our entire inventory at www.Colonial-West.com 24 hours a day.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 1,803 reviews
October 15, 2026
As always great service, on time, good price. Staff is very helpful and pleasant to desk with. Highly recommend! Staff is very helpful and pleasant to desk with. Highly recommend! More
by Palfredson
Employees Worked With
October 14, 2026
I had a great experience purchasing my vehicle! Rob made the whole process so easy and stress-free. He was helpful, friendly, and made everything go smoothly from start to finish. I really apprecia Rob made the whole process so easy and stress-free. He was helpful, friendly, and made everything go smoothly from start to finish. I really appreciate all his help and would definitely recommend him to anyone looking to buy a vehicle! More
by dgem143
Employees Worked With
October 14, 2026
Ivan was very helpful and welcoming, made the experience for a first time Chevy “buyer” much easier for a first time Chevy “buyer” much easier More
by Chris mcguirk
Employees Worked With
October 13, 2026
Just recently bought my 1st vehicle with them and had my 1st oil change service , so far a very positive experience, definitely coming back , keep up the good work 👍👍👍 1st oil change service , so far a very positive experience, definitely coming back , keep up the good work 👍👍👍 More
by lima2537
October 10, 2026
Dealership was clean and has a great coffee selection. Comfortable waiting area, and quick to respond sales department. Comfortable waiting area, and quick to respond sales department. More
by ericbeaudoin
October 09, 2026
Very accommodating and considerate. He seems to handle the sale on a more personal level which I felt was very positive. Not the car salesman I used to see. He seems to handle the sale on a more personal level which I felt was very positive. Not the car salesman I used to see. More
by fmilano111
Employees Worked With
October 08, 2026
Been a customer with Colonial West for 10+ years. Great group of people. It is hard to find a dealership you can trust. Great group of people. It is hard to find a dealership you can trust. More
by Jenbase1234
Employees Worked With
October 07, 2026
The service experience was fine, but the cost was higher than expected. I paid $138.65 for a basic oil change and tire rotation, which included a $20 off coupon. Coincidentally, the day after this service I than expected. I paid $138.65 for a basic oil change and tire rotation, which included a $20 off coupon. Coincidentally, the day after this service I got an email from Colonial West with a coupon for the same service for 89.95. Wish I'd gotten that sooner. More
by tpeltonen
October 05, 2026
I would recommend Sean and colonial west when looking for a new car. The attention to detail and attention to what I was looking for was on point. Sean knew I was looking to buy a car for long distance tra a new car. The attention to detail and attention to what I was looking for was on point. Sean knew I was looking to buy a car for long distance travel and it had to accommodate my large fur puppy, no pressure at all from him only guidance on what would work and what wouldn’t . More
by boucharddonna
October 04, 2026
Colonial west service dept was pleasant and punctual. the process of checking in was fast and easy. The waiting area was very comfortable. the process of checking in was fast and easy. The waiting area was very comfortable. More
by mike.gelinas88
