Pamela Bussiere
Pamela Bussiere at Colonial West Chevrolet of Fitchburg

Pamela Bussiere

Service & Business Development Representative

Colonial West Chevrolet of Fitchburg

314 John Fitch Hwy
Fitchburg, MA 01420

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4.9
340 Reviews

Dealership Experience

2 yrs, 7 mos

4.9

340 Reviews

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340 Reviews of Pamela Bussiere

September 03, 2026

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Employee Rating

Service appointments at Colonial West are always a breeze. Oil changes and tire rotations are less expensive than the quick change stores. More

by Pierre
Service Price Transparency
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Recommend Dealer
Yes
Sep 03, 2026

Colonial West Chevrolet of Fitchburg responded

We’re glad the service on your Equinox stays both seamless and budget-friendly. Knowing you found our oil changes and tire rotations more affordable than quick-change shops is rewarding. Jeff Chandler General Manager 978-342-8713 jchandler@colonial-west.com

September 03, 2026

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Great service as always! The process was smooth, the oil change was completed quickly and I was on my way within an hour. More

by BruinsFan15
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: John Lane, Jacqueline Quinlan

Sep 03, 2026

Colonial West Chevrolet of Fitchburg responded

Thank you for your wonderful review! I appreciate your kind words about the smooth process and quick oil change service at Colonial West Chevrolet of Fitchburg. I'm glad to hear you were on your way in no time. We look forward to seeing you again for your next service! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

September 02, 2026

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The staff is very friendly with customers, and the service is highly professional; they really take good care of my car. That is important to me because it speaks volumes about the business. More

by juan1513
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Recommend Dealer
Yes
Sep 02, 2026

Colonial West Chevrolet of Fitchburg responded

Your praise of our team’s friendly approach and professional care for your Camaro highlights what we aim for at every service visit. Hearing that you feel your car is in good hands means a lot to our service department. Jeff Chandler General Manager 978-342-8713 jchandler@colonial-west.com

September 02, 2026

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service was great, dealt with pamela and jackie. ten out of ten, will be back again More

by ted from accounting
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Recommend Dealer
Yes

Other Employees Tagged: Jacqueline Quinlan

Sep 02, 2026

Colonial West Chevrolet of Fitchburg responded

We’re glad the service on your Chevrolet Cruze went smoothly. Pamela and Jacqueline appreciate your perfect score and look forward to welcoming you back. Jeff Chandler General Manager 978-342-8713 jchandler@colonial-west.com

August 07, 2026

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We havevbeen using the service at Colonial West for years and the provide excellent and honest work. Very kind and knowledgeable More

by robertatibbetts45
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Recommend Dealer
Yes
Aug 07, 2026

Colonial West Chevrolet of Fitchburg responded

After years of trusting our service department for your Buick Encore, hearing that our honest work and friendly expertise continue to meet your expectations means a lot to our team. We’re glad each visit has felt welcoming and professional. Jeff Chandler General Manager 978-342-8713 jchandler@colonial-west.com

August 01, 2026

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I've had some terrible experiences with other dealership, but everyone I've worked with at colonial has been great. Pam in the service department is wonderful and so are Edison and Jacqueline. Shelby in sale More

by mammajamma321
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Recommend Dealer
Yes

Other Employees Tagged: Edison DaCosta, Jacqueline Quinlan , shelby

Aug 01, 2026

Colonial West Chevrolet of Fitchburg responded

It’s wonderful to hear Pamela, Edison, and Jacqueline made your Chevrolet Spark service visit a positive experience. We’re glad the sales team provided a relaxed, no pressure environment. Thank you for recommending us and we look forward to helping with any future vehicle needs. Jeff Chandler General Manager 978-342-8713 jchandler@colonial-west.com

July 30, 2026

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Easy to schedule and easy to deal with. Quick service and straightforward. Will continue to bring my vehicle in. More

by Khhgdane
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Workmanship
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Recommend Dealer
Yes
Jul 30, 2026

Colonial West Chevrolet of Fitchburg responded

Thank you for noting how easy scheduling and service were for your Chevrolet 1500. Pamela and our team appreciate the chance to keep you on the road with quick, straightforward service. We look forward to helping with your next visit. Jeff Chandler General Manager 978-342-8713 jchandler@colonial-west.com

July 30, 2026

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Great dealership from sales. Rob Dodd right into the service department. Scheduled oil change. Entire rotation. Always up to par More

by stephentirish
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Recommend Dealer
Yes
Jul 30, 2026

Colonial West Chevrolet of Fitchburg responded

Thank you for your review, Stephen! I’m thrilled to hear that you had a great experience at Colonial West Chevrolet of Fitchburg and that Rob provided excellent service. I appreciate your trust for your oil change and tire rotation. Looking forward to seeing you again for your next service! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

July 27, 2026

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Great service, quick and efficient, waiting area is comfortable and clean. Staff are nice to deal with More

by dr01420
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Service Communication
Recommend Dealer
Yes
Jul 27, 2026

Colonial West Chevrolet of Fitchburg responded

We’re glad our team provided quick and efficient service and that you found the waiting area comfortable and clean. It’s great to hear our staff made your visit pleasant. Thank you for entrusting your Cadillac CTS to us. Jeff Chandler General Manager 978-342-8713 jchandler@colonial-west.com

July 10, 2026

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As a Chevy Diehard I refuse to take my new truck to Jiffy Lube for an Oil change. I will always bring my truck and cars to a dealership. Colonial west is awesome. More

by Thoule
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Recommend Dealer
Yes
Jul 10, 2026

Colonial West Chevrolet of Fitchburg responded

Thank you for trusting our service team with your Chevrolet oil change. It’s rewarding to earn the loyalty of a true Chevy enthusiast. We appreciate the five-star rating. Jeff Chandler General Manager 978-342-8713 jchandler@colonial-west.com

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