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Christopher Taylor
Christopher Taylor at Colonial West Chevrolet of Fitchburg

Christopher Taylor

Service Writer

Colonial West Chevrolet of Fitchburg

314 John Fitch Hwy
Fitchburg, MA 01420

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4.9
293 Reviews
4.9

293 Reviews

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293 Reviews of Christopher Taylor

July 27, 2026

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Employee Rating

Great service, quick and efficient, waiting area is comfortable and clean. Staff are nice to deal with More

by dr01420
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Pamela Bussiere, Shelley Dupre

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Jul 27, 2026

Colonial West Chevrolet of Fitchburg responded

We’re glad our team provided quick and efficient service and that you found the waiting area comfortable and clean. It’s great to hear our staff made your visit pleasant. Thank you for entrusting your Cadillac CTS to us. Jeff Chandler General Manager 978-342-8713 jchandler@colonial-west.com

July 25, 2026

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Employee Rating

Edison, Jackie and Chris were especially accommodating. Brought my vehicle in for a routine maintenance visit, all work was performed on time at a reasonable price. More

by BruinsFan15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Lane, Edison DaCosta, Jacqueline Quinlan

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Jul 25, 2026

Colonial West Chevrolet of Fitchburg responded

Thank you for your wonderful feedback! I am glad Edison, Jackie, and Chris were especially accommodating during your routine maintenance visit. We always strive to perform our work on time and at a reasonable price here at Colonial West Chevrolet of Fitchburg. We look forward to seeing you again for your next visit! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

July 10, 2026

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Employee Rating

As a Chevy Diehard I refuse to take my new truck to Jiffy Lube for an Oil change. I will always bring my truck and cars to a dealership. Colonial west is awesome. More

by Thoule
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Edison DaCosta, Angie Shepherd, Jacqueline Quinlan, Pamela Bussiere, Shelley Dupre

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Jul 10, 2026

Colonial West Chevrolet of Fitchburg responded

Thank you for trusting our service team with your Chevrolet oil change. It’s rewarding to earn the loyalty of a true Chevy enthusiast. We appreciate the five-star rating. Jeff Chandler General Manager 978-342-8713 jchandler@colonial-west.com

July 09, 2026

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Employee Rating

I've been coming here for years. Everyone is great. Thank you for everything you do! More

by Nate
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Edison DaCosta, Angie Shepherd, Jacqueline Quinlan, Pamela Bussiere

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Jul 09, 2026

Colonial West Chevrolet of Fitchburg responded

Thank you for your loyalty over the years. We’re glad to know our team continues to provide great service for your Chevrolet. We look forward to welcoming you back soon. Jeff Chandler General Manager 978-342-8713 jchandler@colonial-west.com

July 03, 2026

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Employee Rating

Chris is the best. The service department is always so professional. Can’t say enough about the service. More

by Tdateojr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Edison DaCosta, Pamela Bussiere

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Jul 03, 2026

Colonial West Chevrolet of Fitchburg responded

Thank you for your review! I appreciate your kind words about our service department at Colonial West Chevrolet of Fitchburg. It's great to hear that you've had such a positive experience with Chris. We look forward to serving you again. Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

July 02, 2026

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awesome dealership for service, very honest and trust colonial! staff great perform work without any surprises…. More

by jsnick910
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Edison DaCosta, Angie Shepherd, Jacqueline Quinlan, Pamela Bussiere, Shelley Dupre

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Jul 02, 2026

Colonial West Chevrolet of Fitchburg responded

It’s wonderful to know our team provided honest, surprise-free service for your Chevrolet Colorado. Thank you for your five-star rating and trust. Jeff Chandler General Manager 978-342-8713 jchandler@colonial-west.com

June 21, 2026

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Employee Rating

Hi they always fix the car the first time I'm very happy with the service!I would highly recommend them!!! More

by hrobert1958
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Geno Neagle, Tania Audet, Edison DaCosta, Angie Shepherd, Carlos Silvera, Jacqueline Quinlan, Jeff Chandler, Pamela Bussiere, Shelley Dupre

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Jun 21, 2026

Colonial West Chevrolet of Fitchburg responded

It’s wonderful to hear that your Chevrolet Equinox was repaired correctly on the first visit. Thank you for recommending our service team. We look forward to helping you again in the future. Jeff Chandler General Manager 978-342-8713 jchandler@colonial-west.com

June 16, 2026

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Employee Rating

Excellent service, brought my truck in for emergency and Ed took care of it right away. Thanks so much. More

by carlparry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Edison DaCosta, Jacqueline Quinlan, Pamela Bussiere, Shelley Dupre

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Jun 16, 2026

Colonial West Chevrolet of Fitchburg responded

Thank you for trusting our team with your Chevrolet 1500 during an emergency. We’re glad we could address your truck’s needs right away and appreciate your kind words. Jeff Chandler General Manager 978-342-8713 jchandler@colonial-west.com

June 13, 2026

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Employee Rating

Great sales staff… I can no longer afford to have car serviced there due to rising and greedy costs. It is unfortunate because I have always had my cars serviced at a Chevy dealer for nearly 40 years… More

by Khawkkath
Service Price Transparency
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Edison DaCosta, Angie Shepherd

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Jun 13, 2026

Colonial West Chevrolet of Fitchburg responded

Thank you for your feedback. I appreciate your kind words about our sales staff at Colonial West Chevrolet of Fitchburg. I understand that rising service costs can be concerning, and we value your loyalty over the years. If you have any specific concerns or would like to discuss your options further, please feel free to reach out to me. We're here to help. Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

June 12, 2026

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Employee Rating

Everyone is always friendly and efficient and am pleased with the work performed. I would recommend everyone to this dealership More

by brenda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tania Audet, Pamela Bussiere

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Jun 12, 2026

Colonial West Chevrolet of Fitchburg responded

We’re delighted to hear our team provided friendly, efficient service on your Chevrolet Trailblazer. Thank you for recommending us and trusting our work. We look forward to the next opportunity to assist you. Jeff Chandler General Manager 978-342-8713 jchandler@colonial-west.com

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