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Jacqueline Quinlan
Jacqueline Quinlan at Colonial West Chevrolet of Fitchburg

Jacqueline Quinlan

Service Advisor

Colonial West Chevrolet of Fitchburg

314 John Fitch Hwy
Fitchburg, MA 01420

Contact Me
4.9
306 Reviews

Dealership Experience

4 yrs, 8 mos

4.9

306 Reviews

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306 Reviews of Jacqueline Quinlan

June 10, 2026

Dealership Rating
Employee Rating

the service department was very helpful and informative. My truck was in for oil and tire rotation and was done in an timely fashion. More

by ralphmc1313
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Edison DaCosta, Christopher Taylor, Angie Shepherd, Pamela Bussiere, Shelley Dupre

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Jun 10, 2026

Colonial West Chevrolet of Fitchburg responded

Thank you for sharing that our service team was helpful and informative. We are glad your Chevrolet 1500’s oil change and tire rotation were completed promptly. We look forward to assisting you with any future maintenance needs. Jeff Chandler General Manager 978-342-8713 jchandler@colonial-west.com

June 05, 2026

Dealership Rating
Employee Rating

Colonial has a great service! Everyone is so friendly and helpful. It was quick and easy to schedule an appointment and they completed it in within the time I expected! More

by Donna B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Pamela Bussiere

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Jun 05, 2026

Colonial West Chevrolet of Fitchburg responded

We’re delighted our team made scheduling service for your Chevrolet Trailblazer quick and easy. Completing everything within your expected timeframe is important to us. Thanks for recognizing our friendly crew and we look forward to helping you again. Jeff Chandler General Manager 978-342-8713 jchandler@colonial-west.com

June 04, 2026

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Employee Rating

Got my wife's car in quickly at the scheduled time and had work finished in under a hour More

by LeoWalsh1313
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Edison DaCosta, Pamela Bussiere

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Jun 04, 2026

Colonial West Chevrolet of Fitchburg responded

Thank you for sharing that we got your wife’s Mazda6 in right on schedule and completed the service in under an hour. We’re glad we could keep things moving smoothly. Jeff Chandler General Manager 978-342-8713 jchandler@colonial-west.com

May 30, 2026

Dealership Rating
Employee Rating

Friendly staff and very professional. Shuttle car service was prompt. Would recommend to other owners. More

by ghs3949
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Edison DaCosta, Christopher Taylor, Angie Shepherd, Pamela Bussiere, Shelley Dupre , Mo was great dropping and picking me up

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May 30, 2026

Colonial West Chevrolet of Fitchburg responded

We’re delighted to hear our friendly, professional team made a positive impression. It’s great to know the Chevrolet shuttle car arrived promptly for your service. Thank you for recommending us to fellow owners. Jeff Chandler General Manager 978-342-8713 jchandler@colonial-west.com

May 22, 2026

Dealership Rating
Employee Rating

Been with Colonial west since 2015 and have bought 4 vehicles from them over the years very happy with the workers there be that sales or service or parts , they are all great people who are friendly a More

by Thor6635
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Edison DaCosta, Christopher Taylor, Angie Shepherd, Pamela Bussiere, Shelley Dupre

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May 22, 2026

Colonial West Chevrolet of Fitchburg responded

Thank you for trusting us since 2015 and for having our team service your GMC Canyon. We’re delighted our sales, service, and parts departments have been friendly and reliable. We appreciate your continued loyalty and look forward to supporting your automotive needs. Jeff Chandler General Manager 978-342-8713 jchandler@colonial-west.com

May 14, 2026

Dealership Rating
Employee Rating

Got the job done at a reasonable price staff was helpful . Use them for Chevy specific items only due to retail pricing schedule. More

by jhills
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shelley Dupre

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May 14, 2026

Colonial West Chevrolet of Fitchburg responded

Thank you for your review! I’m glad to hear that we were helpful and that you found the pricing reasonable. I appreciate your support, and we hope to assist you with any Chevrolet-specific needs in the future. Don't hesitate to reach out on your next visit! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

May 04, 2026

Dealership Rating
Employee Rating

Convienant, quality service delivered at a reasonable price.. Highly recommend for sales and service work. More

by Rames1651
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Edison DaCosta, Jeff Chandler, Pamela Bussiere

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May 04, 2026

Colonial West Chevrolet of Fitchburg responded

Thank you for recommending us for both sales and service. We’re pleased our convenient process, quality work on your Chevrolet Suburban, and reasonable pricing stood out. We look forward to helping you again. Jeff Chandler General Manager 978-342-8713 jchandler@colonial-west.com

April 30, 2026

Dealership Rating
Employee Rating

Once again, great service and friendly staff. Service completed in a timely fashion! Very clean waiting area! More

by leftd5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Pamela Bussiere

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Apr 30, 2026

Colonial West Chevrolet of Fitchburg responded

It’s wonderful to see you chose us again for service on your Chevrolet Colorado. We’re pleased Pamela and our friendly staff provided timely service and that you found our waiting area clean. Jeff Chandler General Manager 978-342-8713 jchandler@colonial-west.com

April 28, 2026

Dealership Rating
Employee Rating

I would have liked an itemized bill and also my address us the wrong town it should read Lunenburg, MA. 01462. Thank you. More

by sharkey68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Edison DaCosta, Christopher Taylor, Angie Shepherd, Pamela Bussiere, Shelley Dupre

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Apr 28, 2026

Colonial West Chevrolet of Fitchburg responded

Thank you for your feedback. I appreciate your input regarding the itemized bill and the address correction. Please reach out to me directly at Colonial West Chevrolet of Fitchburg so we can assist you further with these concerns. I value your business, and we're here to help. Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

April 24, 2026

Dealership Rating
Employee Rating

The service staff at Colonial are so attentive and professional! I feel taken care of every time I bring my car in. More

by courtney.sousa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Edison DaCosta

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Apr 24, 2026

Colonial West Chevrolet of Fitchburg responded

Thank you for the 5-star review. We’re glad our service team has been attentive and professional in caring for your Chevrolet Equinox each visit. We look forward to taking care of you again. Jeff Chandler General Manager 978-342-8713 jchandler@colonial-west.com

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