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Colonial West Chevrolet of Fitchburg
Fitchburg, MA
1,348 Reviews
Due to our dedication to customer satisfaction, the Colonial Automotive Group sells over 10,000 vehicles annually, and is one of the fastest growing and largest dealership organizations throughout New England. The foundation of our success has, and continues to be, built on the principle of providing our customers the best value, combined with a superior level of customer service.
Colonial West Chevrolet takes great pride in offering the highest quality pre-owned vehicles to our valued customers. Each pre-owned vehicle is thoroughly inspected by our Service department to ensure your complete satisfaction. We also offer extended warranties up to 100,000 miles and great financing options. Call today for details. Please print this vehicle and present the listing to your sales consultant. You can view our entire inventory at www.Colonial-West.com 24 hours a day.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,348 reviews
October 11, 2024
Called for an appointment regarding a vibration at highway speed. Pam scheduled me the next day. My tires were balanced and issue fixed while I waited. Great service as always. highway speed. Pam scheduled me the next day. My tires were balanced and issue fixed while I waited. Great service as always. More
by BruinsFan15
October 07, 2024
Coby made getting into a new car a breeze! This was my first auto loan and I was confused about the whole process before I went to Colonial West Chevrolet. I highly recommend going to Colonial This was my first auto loan and I was confused about the whole process before I went to Colonial West Chevrolet. I highly recommend going to Colonial West for your next vehicle purchase, ask for Coby! More
by Brent Priestley
Employees Worked With
October 06, 2024
Spoke to Pamela and she set up appointment very polite and funny she made me laugh on a day I had Pamela see you when I come in to Colonial west and funny she made me laugh on a day I had Pamela see you when I come in to Colonial west More
by jakniner
October 06, 2024
Thanks Pamela for your great service. I will definitely come back again. Nowadays customer service is out the window but not here. Thank you again! I will definitely come back again. Nowadays customer service is out the window but not here. Thank you again! More
by Yari
Employees Worked With
October 03, 2024
Service was great. . Pam the receptionist was great! Service was quick & efficient! Thank you colonial . Pam the receptionist was great! Service was quick & efficient! Thank you colonial More
by Gill
Employees Worked With
October 01, 2024
I brought my vehicle in for a repair. I was more than pleased about how I was treated. I was also very impressed as how clean the Facility is I was more than pleased about how I was treated. I was also very impressed as how clean the Facility is More
by lmonaco870
Employees Worked With
September 30, 2024
Thank you Tania, Pam and Edison for your prompt service. It is always easy to wait for my vehicle to be serviced. It is always easy to wait for my vehicle to be serviced. More
by Linda
September 27, 2024
Excellent service, as always. I won't take my truck anywhere else. Pam at the checkout was awesome, too! I won't take my truck anywhere else. Pam at the checkout was awesome, too! More
by GSDmom
Employees Worked With
September 26, 2024
Kobe Tina in the sales manager were very good with trying to help me get a good deal on a car after some tough times to help me get a good deal on a car after some tough times More
by patpi2020
September 23, 2024
Called on Wed. that oil light went on for an oil change. Pamela (who listened and said no worries you'll be out in less than an hour) scheduled an appt. for Friday, that oil light went on for an oil change. Pamela (who listened and said no worries you'll be out in less than an hour) scheduled an appt. for Friday, I had an appt. for 11 and needed my car by 12 to make another appt. elsewhere, they serviced it and I was out by 11:45. Thank You, More
by shelly225us
