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Colonial West Chevrolet of Fitchburg
Fitchburg, MA
1,348 Reviews
Due to our dedication to customer satisfaction, the Colonial Automotive Group sells over 10,000 vehicles annually, and is one of the fastest growing and largest dealership organizations throughout New England. The foundation of our success has, and continues to be, built on the principle of providing our customers the best value, combined with a superior level of customer service.
Colonial West Chevrolet takes great pride in offering the highest quality pre-owned vehicles to our valued customers. Each pre-owned vehicle is thoroughly inspected by our Service department to ensure your complete satisfaction. We also offer extended warranties up to 100,000 miles and great financing options. Call today for details. Please print this vehicle and present the listing to your sales consultant. You can view our entire inventory at www.Colonial-West.com 24 hours a day.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,348 reviews
November 08, 2024
Coby was an incredibly Knowledge and friendly salesman that was very helpful in making a major purchase. Would recommend. that was very helpful in making a major purchase. Would recommend. More
by Mikesox
November 07, 2024
had work done on my Silverado @colonial west truck running great thanks to the staff Jackie Pamela Edison will be back again running great thanks to the staff Jackie Pamela Edison will be back again More
by ako1
November 05, 2024
Great people to deal with. They are not pushy people in any way. Have gone out of there way to make sure you were happy with everything. They are not pushy people in any way. Have gone out of there way to make sure you were happy with everything. More
by Sally
November 04, 2024
Coby was amazing for the moment he shook our hands. He was attentive of what we wanted and did not deviate from what we wanted. Our intention was to purchase 1 car and we ended up with purchasing a 2 He was attentive of what we wanted and did not deviate from what we wanted. Our intention was to purchase 1 car and we ended up with purchasing a 2nd vehicle. More
by Ponce_boricua68
November 04, 2024
Coby was excellent to work with. Very thorough very pleasant to work with. Thanks Coby Very thorough very pleasant to work with. Thanks Coby More
by daly_747
Employees Worked With
November 03, 2024
Sat November 2 I came into parts to order a mirror for my Silverado. To my surprise they had it in stock. The parts guy,sorry did not get you name was so friendly n helpful. He put it aside for me. I then we Silverado. To my surprise they had it in stock. The parts guy,sorry did not get you name was so friendly n helpful. He put it aside for me. I then went to service and Chris was able to schedule the repair that day as well. He was super friendly n knowledgeable. I paid for my mirror and installation with Pam. What a great employee. Do not lose this one. I was so overcome with how easy it was and how friendly everyone was. On a Saturday!!. Well so impressed by the employees I went to sales. They gave me a trade in value for my 2021 Silverado. I'm hoping no one purchases the 2025 I want. Rob was fantastic. Quick efficient, n again friendly. What's in the water! Thank you so much. Jim Newell More
by jrnewell544
November 02, 2024
Rob was amazing from the moment I went in the store, until the moment he showed me all the trucks futures!! Thank you Rob. He even came in on his day off to finish everything! until the moment he showed me all the trucks futures!! Thank you Rob. He even came in on his day off to finish everything! More
by ed6jo
November 02, 2024
I've been taking my vehicles to Colonial west for a number of years and have always had a good experience. Customer service is excellent and they live by the golden rule. Can't recommend them enough! P number of years and have always had a good experience. Customer service is excellent and they live by the golden rule. Can't recommend them enough! Pamela Chris thank you for your kindness More
by hannaE154
November 02, 2024
great speedy service thanks Pamela and Chris and thanks for the discount i will be back for the discount i will be back More
by malousrb
October 30, 2024
We purchased a Suburban from Coby. Everything went smoothly and with no hitches. Wonderful service. We called ahead to ask if we could test drive it, and it was ready and waiting whe Everything went smoothly and with no hitches. Wonderful service. We called ahead to ask if we could test drive it, and it was ready and waiting when we arrived at the dealership. Was never pressured. Wonderful purchasing experience. Highly recommend! More
by cnissi
