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Colonial West Chevrolet of Fitchburg
Fitchburg, MA
1,362 Reviews
Due to our dedication to customer satisfaction, the Colonial Automotive Group sells over 10,000 vehicles annually, and is one of the fastest growing and largest dealership organizations throughout New England. The foundation of our success has, and continues to be, built on the principle of providing our customers the best value, combined with a superior level of customer service.
Colonial West Chevrolet takes great pride in offering the highest quality pre-owned vehicles to our valued customers. Each pre-owned vehicle is thoroughly inspected by our Service department to ensure your complete satisfaction. We also offer extended warranties up to 100,000 miles and great financing options. Call today for details. Please print this vehicle and present the listing to your sales consultant. You can view our entire inventory at www.Colonial-West.com 24 hours a day.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,362 reviews
September 20, 2023
Just had me Jeep worked on, Excellent service and would recommend to any and everyone recommend to any and everyone More
by Pjd16
Employees Worked With
Other Employees :
Shelley Dupre
September 20, 2023
I brought my car in for oil change and tire rotation and I have to say they were super friendly and the service was fast loved it 😊 if you had a 10 star rating I would choose that one . I have to say they were super friendly and the service was fast loved it 😊 if you had a 10 star rating I would choose that one . More
by Deb
Employees Worked With
Other Employees :
Shelley Dupre
September 19, 2023
Vincent was excellent through the entire process. He was very friendly and knowledgeable, quick to respond to questions and very accommodating on the timing of things. Buying from him and colonial He was very friendly and knowledgeable, quick to respond to questions and very accommodating on the timing of things. Buying from him and colonial West was a very positive experience and we are very pleased with our new vehicle and the service we received! Thanks again for all your help! More
by Gbreton
September 08, 2023
Maynor Aguilar Gracias por tu excelente servicio y profecionalismo. No solo hizo que el proceso de comprar mi auto fuera rapido y facil, sino que tambien hizo todo lo posible para asegurarse y profecionalismo. No solo hizo que el proceso de comprar mi auto fuera rapido y facil, sino que tambien hizo todo lo posible para asegurarse que tuvieramos una gran experiencia. En todo momento nos oriento a cada paso a seguir. Quedamos muy satisfechos con el resultado.Apreciamos su dedicacion y lo recomendamos un 100% More
by A
Employees Worked With
September 07, 2023
Very happy with colonial west of Fitchburg. They gave me an upfront honest price for my new truck and the trade of my old truck. Tania and Colby were great to work with. Very pleased I decided They gave me an upfront honest price for my new truck and the trade of my old truck. Tania and Colby were great to work with. Very pleased I decided to look into buying in Fitchburg. They will be my new 1st choice and recommendation to anyone especially family and friends. Thank you all again, much appreciated. More
by jhoude
September 07, 2023
Well, excellent services. In geral no complains. Friendly environment, clean and comfortable facilities. No complaints. In geral no complains. Friendly environment, clean and comfortable facilities. No complaints. More
by thadeusreis
Employees Worked With
Other Employees :
Shelley Dupre
September 02, 2023
Vinnie was great! He really went above and beyond to assist getting all the paperwork signed. Including taking time out of his day to drive to me and my sister! Carlos He really went above and beyond to assist getting all the paperwork signed. Including taking time out of his day to drive to me and my sister! Carlos was great as well, he worked hard to get me into a new car. More
by Tori Nutting
September 01, 2023
Service department was great, Edison and Jackie were more than helpful. Service was completed in a very timely manner than helpful. Service was completed in a very timely manner More
by DMDuplessis
Employees Worked With
Other Employees :
Rob was also very personable and pro Colonial , Shelley Dupre
September 01, 2023
Love this dealership - always keep my truck in tip top shape. Thanks for all you do! shape. Thanks for all you do! More
by kevreev
Employees Worked With
Other Employees :
Shelley Dupre
August 31, 2023
Sean made this transaction so easy! Buying a new car can be very stressful, however, Sean made the whole experience enjoyable. He was so calm and answered all of our questions. Thank yo Buying a new car can be very stressful, however, Sean made the whole experience enjoyable. He was so calm and answered all of our questions. Thank you-keep up the great work!! More
by daisybee14
