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Colonial West Chevrolet of Fitchburg
Fitchburg, MA
1,362 Reviews
Due to our dedication to customer satisfaction, the Colonial Automotive Group sells over 10,000 vehicles annually, and is one of the fastest growing and largest dealership organizations throughout New England. The foundation of our success has, and continues to be, built on the principle of providing our customers the best value, combined with a superior level of customer service.
Colonial West Chevrolet takes great pride in offering the highest quality pre-owned vehicles to our valued customers. Each pre-owned vehicle is thoroughly inspected by our Service department to ensure your complete satisfaction. We also offer extended warranties up to 100,000 miles and great financing options. Call today for details. Please print this vehicle and present the listing to your sales consultant. You can view our entire inventory at www.Colonial-West.com 24 hours a day.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,362 reviews
October 18, 2023
I always receive excellent customer service. Everyone is so polite and helpful. They complete the work in the time they say they will. Everyone is so polite and helpful. They complete the work in the time they say they will. More
by Pvattes
Employees Worked With
October 16, 2023
I stopped by the Chevy dealership for some advice on EV charging issues. Mr. Coby Smart went out of his way in solving my problem and taught me about many new features on the Chevy Bolt EUV. Great car! Cob charging issues. Mr. Coby Smart went out of his way in solving my problem and taught me about many new features on the Chevy Bolt EUV. Great car! Coby found a loose cable connection on the external charging unit. One the cable connection was secure, charging completed in no time. Thanks Coby for helping a customer in need. It was very nice meeting you. I recommend this dealership to anyone interested in purchasing Chevy motor products. More
by alexdymek3
Employees Worked With
October 12, 2023
Friendly accommodating and least with me try to give you the best possible for evryone the best possible for evryone More
by Stevenlabonte5
Employees Worked With
September 29, 2023
I like having service done by professionals but you send me coupons and every time I try to use them the woman at the pickup counter says they don't take them. Please stop sending me them. I don't think I' me coupons and every time I try to use them the woman at the pickup counter says they don't take them. Please stop sending me them. I don't think I'll be back after this. More
by Hd
September 27, 2023
Coby stayed on top of all our questions and needs. We drove away in our new car in record time! With a better price than discussed! Thank you colonial 👍 We drove away in our new car in record time! With a better price than discussed! Thank you colonial 👍 More
by traciward344
Employees Worked With
September 27, 2023
Colonial West Chevrolet is one of the best places to do business. General Manager Jeff Chandler and his crew are honest trustworthy people. The service department is top notch, and the cleaners make the ca business. General Manager Jeff Chandler and his crew are honest trustworthy people. The service department is top notch, and the cleaners make the car sparkle. I've been a customer at Colonial West for more than 22 years. More
by claudem0331
September 27, 2023
Quick and professional as always, a pleasure to do business with, Shelly's the best business with, Shelly's the best More
by don
September 22, 2023
there should be a ten star rating that’s what I would choose for them choose for them More
by Deb
Employees Worked With
Other Employees :
Shelley Dupre
September 21, 2023
Very knowledgeable and helpful with purchase transaction. Highly recommend him to others. Coby was pleasant throughout my experience. Highly recommend him to others. Coby was pleasant throughout my experience. More
by Stacy
Employees Worked With
September 21, 2023
Brought my vehicle in for service, Shelley and the team were pleasant, professional and had my truck done on time as promised. were pleasant, professional and had my truck done on time as promised. More
by David
Employees Worked With
Other Employees :
Shelley Dupre
