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Colonial West Chevrolet of Fitchburg
Fitchburg, MA
1,442 Reviews
Due to our dedication to customer satisfaction, the Colonial Automotive Group sells over 10,000 vehicles annually, and is one of the fastest growing and largest dealership organizations throughout New England. The foundation of our success has, and continues to be, built on the principle of providing our customers the best value, combined with a superior level of customer service.
Colonial West Chevrolet takes great pride in offering the highest quality pre-owned vehicles to our valued customers. Each pre-owned vehicle is thoroughly inspected by our Service department to ensure your complete satisfaction. We also offer extended warranties up to 100,000 miles and great financing options. Call today for details. Please print this vehicle and present the listing to your sales consultant. You can view our entire inventory at www.Colonial-West.com 24 hours a day.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,442 reviews
March 20, 2025
The place is very clean friendly Pam was great got us right in got the car fixed right in got the car fixed More
by bob.hopkins
March 18, 2025
Called spoke with Pamela got me in asap see you soon Thanks for getting me in so quick Thanks for getting me in so quick More
by romanol1231
Employees Worked With
March 17, 2025
The whole experience was positive. My salesman Robb was very helpful and knowledgeable about the options available. The whole process was seamless. My salesman Robb was very helpful and knowledgeable about the options available. The whole process was seamless. More
by Rich
March 15, 2025
Colonial West Chevrolet Dealership Sales and Leasing Consultant Robby Dodd was very patient and helpful dealing with my busy work schedule. The Colonial Team was also very professional to work with. I r Consultant Robby Dodd was very patient and helpful dealing with my busy work schedule. The Colonial Team was also very professional to work with. I recommend buying a car here. More
by eydie65
Employees Worked With
March 13, 2025
Spoke with Shelley and needed (3) new trucks for our company, she played an intricate role in advocating my needs for our business vehicles. She introduced me to Coby Smart who went above and beyond fro company, she played an intricate role in advocating my needs for our business vehicles. She introduced me to Coby Smart who went above and beyond from start to finish to put the deals together! He even stayed late and then came in on his day off to assist in making sure all went as promised. We are a repeat customer and would not go anywhere else for our business vehicle needs. More
by David
March 12, 2025
I called in to make my appointment and as always Pamela was amazing and she is always so kind. I will forever come to colonial west to talk to Pamela. She makes check out fun and easy! was amazing and she is always so kind. I will forever come to colonial west to talk to Pamela. She makes check out fun and easy! More
by M85052848
Employees Worked With
March 11, 2025
brought my vehicle in for an oil change, everything went smoothly. spoke with both Jackie and Pamella during my visit and they were very knowledgeable and helpful. 10/10 smoothly. spoke with both Jackie and Pamella during my visit and they were very knowledgeable and helpful. 10/10 More
by ted from accounting
March 10, 2025
My home dealership for over 10 years . very happy with the way they treat me as a customer and as a person very happy with the way they treat me as a customer and as a person More
by Thor6635
Employees Worked With
March 09, 2025
I. Am a repeat customer for over 20 years. Robb Dodd went out of his way to find the right vehicle for me. He is an asset to their sales team. He doesn’t just try to sell a truck. He knows his product, liste out of his way to find the right vehicle for me. He is an asset to their sales team. He doesn’t just try to sell a truck. He knows his product, listens to the customer needs and then goes the extra miles to find a match More
by johntfleck
March 09, 2025
Came in on saturday for oil change spoke with pamela for an hour great personality before i knew it hour was gone chris came over told me i need tires and wmade appointment to get some see u then an hour great personality before i knew it hour was gone chris came over told me i need tires and wmade appointment to get some see u then More
by Greta
