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Colonial West Chevrolet of Fitchburg

Fitchburg, MA

4.9
1,362 Reviews
Due to our dedication to customer satisfaction, the Colonial Automotive Group sells over 10,000 vehicles annually, and is one of the fastest growing and largest dealership organizations throughout New England. The foundation of our success has, and continues to be, built on the principle of providing our customers the best value, combined with a superior level of customer service. Colonial West Chevrolet takes great pride in offering the highest quality pre-owned vehicles to our valued customers. Each pre-owned vehicle is thoroughly inspected by our Service department to ensure your complete satisfaction. We also offer extended warranties up to 100,000 miles and great financing options. Call today for details. Please print this vehicle and present the listing to your sales consultant. You can view our entire inventory at www.Colonial-West.com 24 hours a day.
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314 John Fitch Hwy

Fitchburg, MA

01420

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Showing 1,362 reviews

January 16, 2024

Just took my 2018 Chevy Trax in for repair at Colonial West the other day. The service department took my car in for repair very quickly and gave a estimate for go ahead with the repair. The service dep More

by Another upset customer at Colonial West Fitchburg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Geno Neagle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tania Audet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edison DaCosta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angie Misner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacqueline Quinlan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Chandler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shelley Dupre
January 14, 2024

Always a great experience with this dealership. They are there to ensure you get what you need when you need it. Again, well done More

by john.root.pa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean-O Salem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Silvera
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shelley Dupre
January 12, 2024

We just moved from Florida, we needed a all wheel drive car,Rob your sales person made it all happen .We received a great deal on our trade. Couldn't ask for better service. More

by donnamarien1225
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
ROBBY DODD
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 06, 2024

Last night we started our Tahoe and it struggled to start. We called Colonial first thing this morning and Shelley was able to get us in almost immediately. When we arrived Edison quickly got us checke More

by Grzybows
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edison DaCosta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shelley Dupre
January 05, 2024

Sales Profession; Sean Salem was an absolute pleasure to work with. He answered all our questions, provided helpful information and made our purchase a pleasure to do business with Colonial Chevrolet. He More

by Cheese ZL1
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Sean-O Salem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Geno Neagle
December 28, 2023

Sean Salem excellent personable and professional . great doing business with him. looked at a Colorado wasn't for me the Silverado fit More

by dontardy1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tania Audet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean-O Salem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Silvera
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 27, 2023

Great experienced, will always use this dealership as my go to for service needs. Thank you More

by Pjd16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edison DaCosta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angie Misner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacqueline Quinlan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shelley Dupre
December 27, 2023

This dealership is efficient, Thorough, And informative! I recommend colonial Fitchburg ! Try them out and you will agree More

by Golden
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shelley Dupre
December 27, 2023

Robby was awesome to work with and made my buying experience a very smooth and easy one. He made getting me into the exact vehicle I wanted his priority over anything else. I would recommend Robby to More

by howie3753
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
ROBBY DODD
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 23, 2023

I have been buying vehicle from Colonial West since 2007 and always have them service there as well. The service has always been friendly and professional. More

by jfcosenza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edison DaCosta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angie Misner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacqueline Quinlan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shelley Dupre
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