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Colonial West Chevrolet of Fitchburg
Fitchburg, MA
1,362 Reviews
Due to our dedication to customer satisfaction, the Colonial Automotive Group sells over 10,000 vehicles annually, and is one of the fastest growing and largest dealership organizations throughout New England. The foundation of our success has, and continues to be, built on the principle of providing our customers the best value, combined with a superior level of customer service.
Colonial West Chevrolet takes great pride in offering the highest quality pre-owned vehicles to our valued customers. Each pre-owned vehicle is thoroughly inspected by our Service department to ensure your complete satisfaction. We also offer extended warranties up to 100,000 miles and great financing options. Call today for details. Please print this vehicle and present the listing to your sales consultant. You can view our entire inventory at www.Colonial-West.com 24 hours a day.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,362 reviews
February 29, 2024
As soon as I walked in through those doors I got all the help I needed , everyone was friendly, helpful ,especially Vinnie. Best experience I’ve had. help I needed , everyone was friendly, helpful ,especially Vinnie. Best experience I’ve had. More
by Jassira_molina95
Employees Worked With
February 29, 2024
Always a Pleasure doing Business at Colonial, They have a very Professional and Caring Staff, We are always treated like family, that is a big reason we have done so much business over the years, Thanks to J very Professional and Caring Staff, We are always treated like family, that is a big reason we have done so much business over the years, Thanks to Jeff, Geno, Carlos, Ivan, Tania & Tina for all your help it's appreciated, talk soon More
by don
Employees Worked With
Other Employees :
Tina
February 29, 2024
My daughter’s vehicle needed brakes before a trip. I called Colonial and Tania was great scheduling an appointment for the next day. Jackie took her car in immediately and her brakes were fixed at a r I called Colonial and Tania was great scheduling an appointment for the next day. Jackie took her car in immediately and her brakes were fixed at a reasonable cost. Great service as always! More
by BruinsFan15
February 28, 2024
I wrote a review earlier today. The experience was fine, service excellent, and the work was completed. The experience was fine, service excellent, and the work was completed. More
by TOMABOYER
Employees Worked With
Other Employees :
The driver. I didn't catch his name.
February 27, 2024
Always so helpful and informative, will go the extra mile for you to make sure you are happy, with a smile on her face! for you to make sure you are happy, with a smile on her face! More
by Cbouchard
Employees Worked With
February 23, 2024
The team is very helpful and responsive. This is where I go for all my service needs! This is where I go for all my service needs! More
by baudet88
February 22, 2024
Ivan was great to work with! He listened to what I wanted/needed and advocated for that. I would 10/10 recommend him and colonial west as a whole! He listened to what I wanted/needed and advocated for that. I would 10/10 recommend him and colonial west as a whole! More
by RenaePelletier
Employees Worked With
February 16, 2024
Colonial west Chevrolet was a pleasure to work with , Jeff chandler is very easy to work with and Robby Dodd is a professional, I thank them both very much Jeff chandler is very easy to work with and Robby Dodd is a professional, I thank them both very much More
by dalehendy
Employees Worked With
February 16, 2024
I was leaving for a road trip to Florida. Jackie got me right in for an oil change and complete vehicle check. Great service as always. Jackie got me right in for an oil change and complete vehicle check. Great service as always. More
by BruinsFan15
Employees Worked With
Other Employees :
Shelley Dupre
February 13, 2024
Vinnie and everyone at colonial west Chevrolet was a great experience, simple and easy! Big time recommend buying from! great experience, simple and easy! Big time recommend buying from! More
by Jon
Employees Worked With
