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Cobb County Toyota - Service Center

Kennesaw, GA

4.4
2,898 Reviews

2,898 Reviews of Cobb County Toyota - Service Center

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April 09, 2025

JC is the best ! The best customer service I have had for my cars. Very pleased More

by RLR21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JC Cooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 09, 2025

Good customer service, time couscous, do the work they supposed to do . Clean environment . I love it More

by QUEENEZZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 09, 2025

Got a tire rotation done but my back driver side tire never changed spots... I know this because its the only tire on the entire car that doesn't say TOYOTA on the sidewall... Service manager offered not More

by AUSTIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Katie Fuller
3.0
This rating includes all reviews, with more weight given to recent reviews.
April 08, 2025

I had a very good experience at this dealership as I typically always do. Very convenient and reliable service and great customer service. More

by ALEXTEAGUE42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Silvers
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 08, 2025

Every department of Cobb County Toyota is fantastic. The body shop does excellent work and has helped me a lot with a previous vehicle involved in a collision, sales got me a great price for a great car More

by DEANSJOLIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Pluger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Claybrooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Ortega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Costas Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Wade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Mauka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Simon Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Silvers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brent Stump
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lake Shipley, Justin Holmes
April 08, 2025

Left with same issue as when I arrived Been there 3 times for same repair They also never reset vehicle correctly after maintenance is performed causing additional visits to get it reset More

by J M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Katie Fuller
3.0
This rating includes all reviews, with more weight given to recent reviews.
Simon Chan
3.0
This rating includes all reviews, with more weight given to recent reviews.
April 08, 2025

Excellent service at Toyota! Quick, professional, and thorough. My car is running smoothly again. Highly recommend their team! More

by tlodato74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 08, 2025

I had a very good experience with the service department. Jeff is always helpful and quick with updates! More

by allysonharalson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Silvers
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 08, 2025

I am new to this dealership, and came in for my first/complimentary service and a recall. The experience was wonderful. My service technicians were professional , knowledgeable and very friendly.. More

by rozbritt38
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 08, 2025

Carlos did a great job of explaining what was going to be done for my 30,000 check up, he was professional and friendly. More

by PATMB38
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Carlos Ortega
5.0
This rating includes all reviews, with more weight given to recent reviews.
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