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Cobb County Toyota - Service Center

Kennesaw, GA

4.4
2,837 Reviews

2,837 Reviews of Cobb County Toyota - Service Center

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January 30, 2021

I drove into this dealership for my routine oil change / maintenance. I also needed some front brake replacement and disc sanding to make it straight since it was shaking when I step on the break going down More

by Al
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Bob
December 28, 2020

My car was damaged during 60,000mile service, service manager Zach Claybrooks refused to investigate the damage, only to claim” didn’t happen here”. Very disrespectful,rude and unprofessional, I have mad More

by audreymcdaniel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Zach Claybrooks
December 23, 2020

Very poor experience here. They act like they are helpful, then work is more than estimate, repair isn't done right, or they really won't help. My last 3 services visits all had issues. 1.) put wr More

by Carzbuyer12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Todd - service manager
February 20, 2020

Yes I can say this dealership right here is nothing but a bunch of unprofessional people I called to ask a price to get a torque converter put in a 2013 Toyota Camry and they tell me $3400 dollars to put it More

by John doe
Recommend Dealer
No
Employees Worked With
Unknown
February 15, 2020

I loved the sales person we bought the car from. I am really unsure about service department. Right now I can't rate them well. I had an appointment for 5000 mile service. I was told it was a little over More

by Shar70
Recommend Dealer
No
Employees Worked With
JC Cooper
January 24, 2020

Service Mgr -Needs Training In Customer Service My 2016 Toyota Tacoma was leaking through the back 3rd light brake light . I discovered (to my dismay) that this defect (defect is my description si More

by Robert
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Todd-Service Manager
December 25, 2019

Rude, Horrible service This review about the kennesaw Toyota car care service only. On October 2019, I had an appointment for my car tires installation. I had the worst ser More

by Zman
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Order Number 3246136 | Placed on October 25, 2019--do not know his name.
December 05, 2019

Poor Online Performance They have problems with their online scheduling which caused me to go to another organization to schedule my service. Customer satisfaction is not job More

by skp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
no idea
June 08, 2019

Incompetent staff My vehicle was take to this location on May 21 2019. The Collision Center Estimator took seven days to email the claims department the correct informa More

by Jello
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Samantha Peterson
May 23, 2019

In and out in less than 30 minutes! I was in the area last Friday, knowing I was close to needing 10,000 mile service, so drove in without appointment just to see what the wait would be. More

by Jeff S.
Recommend Dealer
Yes
Employees Worked With
Jared Pacheco
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