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Cobb County Toyota - Service Center

Kennesaw, GA

4.4
2,837 Reviews

2,837 Reviews of Cobb County Toyota - Service Center

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June 16, 2023

Wouldn't get my Toyotas serviced anywhere else. JC is the best service advisor I've ever worked with. More

by JOE@THREEWAYCAMPERS.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JC Cooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 16, 2023

Service was quick and efficient. Communication before and after service was top notch. Very happy More

by Kreider30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jean Carlos Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bernard Faulk
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 15, 2023

had to go back to dealership the very next day after 90k mile service was done as the battery was dead. i would have been told about the battery during the service and I could have replaced it with 90k serv More

by umapulluri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Costas Hernandez
4.0
This rating includes all reviews, with more weight given to recent reviews.
June 15, 2023

Costas was great! He was attentive to my car's needs. He also helped me to navigate the necessities to help figure what I could get done according to what was most p More

by ML.BRUN09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Costas Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 15, 2023

Easy and efficient. No xx. JC always helps get my car in and out while maintaining it with what needs to be taken care of. More

by MOSHER.M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JC Cooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 15, 2023

Austin was very helpful and when it was found that my car needed extra work, he explained it fully and even gave me a coupon. More

by CLEARWATERTK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Meek
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 15, 2023

At least now when I arrived to the service department, somebody approached me after a few minutes. I feel most of the service advisors I’ve dealt with are dishonest and untrustworthy. More

by VPWHITFIELD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeff Silvers
2.0
This rating includes all reviews, with more weight given to recent reviews.
June 15, 2023

The shuttle ride to work was a great surprise when I thought it was going to have to sit there for the 4 hours it took to get my tires! More

by REESEDENNIS461
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Silvers
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 15, 2023

I have always worked with the service department. My general experience depended heavily on the service Rep that you work with. I highly recommend asking for Anthony Sullivan. More

by ALWAYSDICTA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Claybrooks
3.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Silvers
1.0
This rating includes all reviews, with more weight given to recent reviews.
June 15, 2023

Excellent! Zach (service manager) is great to work with. Easy to discuss/review service maintenance required and what's involved/cost. More

by finto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Claybrooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
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